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VILLA CREST - MANCHESTER, NH

 

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Address
1276 HANOVER STREET
MANCHESTER, NH, 03104
Phone (make sure to verify first before calling): (603) 622-3262

Number of Certified Beds: 126
Total Number of Residents: 123
Percent of Occupied Beds: 98%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Non profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 3 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 5.71
Administrative Staff - Part Time: 1.99
Certified Nurse Aides - Full Time: 47.14
Certified Nurse Aides - Part Time: 11.49
Food Service Personnel - Full Time: 10.29
Food Service Personnel - Part Time: 6.06
Housekeeping Personnel - Full Time: 6.43
Licensed Practical/ Vocational Nurses - Full Time: 9.14
Licensed Practical/ Vocational Nurses - Part Time: 13.74
Mental Health Services Personnel - Under Contract: 0.23
Nurses With Administrative Duties - Full Time: 2.29
Persons Not Included In Any Other Categories - Full Time: 2.87
Registered Nurses - Full Time: 12.57
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.14
Dentists - Under Contract: 0.11
Dietitians - Part Time: 0.69
Nurses With Administrative Duties - Part Time: 0.91
Occupational Therapists - Part Time: 0.20
Podiatrists - Under Contract: 0.11
Speech Pathologists - Under Contract: 0.07
Physician Extenders - Under Contract: 0.29
Persons Not Included In Any Other Categories - Part Time: 1.07
Registered Nurses - Part Time: 1.80
Housekeeping Personnel - Part Time: 3.71
Physical Therapists - Full Time: 0.89
Occupational Therapy Assistants - Full Time: 0.71

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
Here:

0.620
New Hampshire:

0.891
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

0.910
New Hampshire:

0.622
Total Number of Licensed Staff Hours Per Resident Per Day
Here:

1.520
State:

1.503
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
This Nursing Home:

0.060
State:

0.095
Number Therapy Hours Per Resident Per Day
This Nursing Home:

0.060
State:

0.099

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

12.2%
State:

16.9%
Percent of long-stay residents who self-report moderate to severe pain
This Nursing Home:

5.2%
State:

10.9%
Percent of long-stay high-risk residents with pressure ulcers
This Nursing Home:

1.2%
New Hampshire:

4.0%
Percent of long-stay residents who lose too much weight
This Nursing Home:

1.8%
New Hampshire:

7.2%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
This Nursing Home:

32.6%
State:

41.2%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Nursing Home:

5.0%
New Hampshire:

4.7%
Percent of long-stay residents experiencing one or more falls with major injury
This Nursing Home:

1.8%
New Hampshire:

3.8%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

99.1%
New Hampshire:

97.3%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

100.0%
State:

98.4%
Percent of short-stay residents who self-report moderate to severe pain
This Nursing Home:

12.5%
State:

20.4%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Nursing Home:

2.6%
State:

1.4%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

87.9%
State:

92.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Nursing Home:

94.5%
New Hampshire:

92.3%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

1.9%
New Hampshire:

2.6%
Percent of long-stay residents who received an antipsychotic medication
This Nursing Home:

19.8%
State:

25.1%

Complaint Deficiency

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Signs that state that exit doors are to be kept closed: Some (Potential for minimal harm)

Exits that are accessible at all times: Some (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Some (Potential for minimal harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Some (Potential for minimal harm)

Properly installed electrical wiring and equipment: Some (Potential for minimal harm)

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