ELLIOT HOSPITAL - MANCHESTER, NH

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ELLIOT HOSPITAL
1 ELLIOT WAY
MANCHESTER, NH, 3103

Phone (make sure to verify first before calling): (603) 669-5300

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Certified Trauma Center Services
Chemotherapy Services
Child/Adolescent Psychiatric Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Gerontological Specialty Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Registered Professional Nurses : 18.00
Other Salaried Personnel : 218.00
Dieticians : 4.00
Occupational Therapists : 2.00
Physical Therapists : 3.00
Registered Pharmacists : 2.00
Physicians : 48.00
Medical Social Workers : 12.00
Nurse Practitioners: 8.00
Psychologists : 1.00

Number Of Beds

Total: 296
Total Certified: 296
Psychiatric Unit Beds: 39

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,457

Acute myocardial infarction, discharged alive w MCC: $12,177

Acute myocardial infarction, discharged alive w CC: $7,794

Heart failure and shock w/o CC/MCC: $4,531

Heart failure and shock w MCC: $9,163

Heart failure and shock w CC: $6,319

Chronic obstructive pulmonary disease w/o CC/MCC: $4,538

Chronic obstructive pulmonary disease w MCC: $8,249

Chronic obstructive pulmonary disease w CC: $6,123

Simple pneumonia and pleurisy w MCC: $9,070

Diabetes w MCC: $8,676

Chest Pain: $3,391

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $32,381

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $31,883

Cardiac defibrillator implant w/o cardiac cath w MCC: $42,831

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $36,971

Extracranial procedures w/o CC/MCC: $6,334

Extracranial procedures w CC: $9,828

Permanent cardiac pacemaker implant w/o CC/MCC: $12,801

Permanent cardiac pacemaker implant w CC: $16,245

Perc cardiovasc proc w drug-eluting stent w/o MCC: $12,109

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,188

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $15,678

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,450

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $22,332

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,133

Hernia procedures except inguinal and femoral w MCC: $21,516

Hernia procedures except inguinal and femoral w CC: $8,947

Major small and large bowel procedures w/o CC/MCC: $10,271

Major small and large bowel procedures w CC: $16,330

Major small and large bowel procedures w MCC: $32,708

Stomach, esophageal duodenal proc w/o CC/MCC: $9,144

Cervical spinal fusion w/o CC/MCC: $12,214

Cervical spinal fusion w MCC: $27,602

Cervical spinal fusion w CC: $16,646

Spinal fusion except cervical w/o MCC: $22,542

Back and neck proc exc spinal fusion w/o CC/MCC: $5,988

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,978

Bilateral or multiple major joint procs of lower extremity w/o MCC: $10,485

Major joint replacement or reattachment of lower extremity w/o MCC: $12,812

Major joint replacement or reattachment of lower extremity w MCC: $18,257

Revision of hip or knee replacement w/o CC/MCC: $15,510

Revision of hip or knee replacement w CC: $19,469

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,237

Biopsies of musculoskeletal system and connective tissue w MCC: $20,919

Biopsies of musculoskeletal system and connective tissue w CC: $13,433

Other musculoskelet sys and conn tiss O.R. proc w MCC: $19,572

Kidney and ureter procedures for neoplasm w/o CC/MCC: $13,449

Kidney and ureter procedures for neoplasm w MCC: $20,920

Kidney and ureter procedures for neoplasm w CC: $11,787

Transurethral procedures w MCC: $14,174

Other kidney and urinary tract procedures w/o CC/MCC: $8,215

Transurethral prostatectomy w/o CC/MCC: $3,969

Transurethral prostatectomy w CC/MCC: $7,007

Female reproductive system reconstructive procedures: $8,767

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,295

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	5%
New Hampshire:	4%

Usually

This Hospital:	18%
State:	17%

Always

This Hospital:	77%
New Hampshire:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	5%
New Hampshire:	4%

Usually

This Hospital:	18%
State:	16%

Always

Here:	77%
New Hampshire:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	11%
State:	8%

Usually

This Hospital:	27%
State:	23%

Always

Here:	62%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
New Hampshire:	6%

Usually

This Hospital:	22%
State:	23%

Always

This Hospital:	72%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	20%
New Hampshire:	18%

Usually

Here:	18%
New Hampshire:	19%

Always

This Hospital:	62%
State:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	7%
State:	6%

Usually

Here:	20%
New Hampshire:	17%

Always

This Hospital:	73%
New Hampshire:	77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	21%
New Hampshire:	12%

Usually

This Hospital:	29%
State:	33%

Always

Here:	50%
New Hampshire:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	85%
State:	87%

This Hospital:	15%
New Hampshire:	13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	6%
New Hampshire:	8%

7 or 8

This Hospital:	26%
New Hampshire:	22%

9 or 10

This Hospital:	68%
New Hampshire:	70%

Would patients recommend the hospital to friends and family?

This Hospital:	3%
New Hampshire:	4%

Yes, probably

This Hospital:	21%
State:	23%

Yes, definitely

This Hospital:	76%
New Hampshire:	73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	99.9%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	99.4%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	98.2%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
New Hampshire:	99.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New Hampshire:	98.6%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

This Hospital:	100.0%
New Hampshire:	100.0%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	75.0%
State:	89.3%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	10
State:	8

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	90.0%
State:	96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
State:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	98.0%
State:	96.2%

Percent of Patients Given Discharge Instructions

Here:	91.0%
New Hampshire:	91.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New Hampshire:	99.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	99.0%
New Hampshire:	97.0%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	90.0%
New Hampshire:	96.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	93.0%
State:	96.5%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	93.0%
New Hampshire:	94.9%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	84.0%
New Hampshire:	94.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	99.0%
State:	95.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
New Hampshire:	97.5%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	96.0%
New Hampshire:	97.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
State:	98.6%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	100.0%
State:	95.7%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	100.0%
New Hampshire:	96.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
New Hampshire:	100.0%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	89.0%
State:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	86.0%
New Hampshire:	94.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	96.0%
State:	96.4%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	98.0%
New Hampshire:	97.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	17.9%
New Hampshire:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	11.6%
New Hampshire:	11.9%

30-Day Mortality Rates from Pneumonia

This Hospital:	14.6%
State:	12.7%

30-Day Readmission Rates from Heart Attack

This Hospital:	17.5%
New Hampshire:	18.5%

30-Day Readmission Rates from Heart Failure

Here:	21.4%
State:	22.9%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.3%
New Hampshire:	17.6%

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.144%
New Hampshire:	0.082%

Falls And Trauma

This Hospital:	0.862%
New Hampshire:	0.774%

Vascular Catheter-Associated Infection

This Hospital:	0.718%
State:	0.530%

Catheter-Associated UTI

This Hospital:	0.144%
New Hampshire:	0.625%

Manifestations Of Poor Glycemic Control

Here:	0.144%
New Hampshire:	0.095%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	32.900%
State:	31.007%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	5.500%
State:	7.247%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.091%
New Hampshire:	0.076%

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