UNIVERSAL HEALTH CARE AND REHAB - CONCORD, NC

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Address

430 BROOKWOOD AVE NE
CONCORD, NC, 28025

Phone (make sure to verify first before calling): (704) 788-4115

Number of Certified Beds: 120
Total Number of Residents: 91
Percent of Occupied Beds: 76%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Both
Continuing Care Retirement Community?: No
Quality Indicator Survey?: Yes
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 3 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 2 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 1 Star

Employment Full-Time Equivalent

Administrative Staff - Full Time: 5.81
Certified Nurse Aides - Full Time: 37.33
Certified Nurse Aides - Part Time: 6.36
Dietitians - Under Contract: 0.23
Food Service Personnel - Full Time: 9.07
Food Service Personnel - Part Time: 1.86
Housekeeping Personnel - Full Time: 9.17
Licensed Practical/ Vocational Nurses - Full Time: 15.63
Medical Directors - Under Contract: 0.17
Mental Health Services Personnel - Under Contract: 0.09
Nurses With Administrative Duties - Full Time: 3.39
Persons Not Included In Any Other Categories - Full Time: 4.39
Registered Nurses - Full Time: 2.34
Rn Director Of Nursing - Full Time: 0.57
Social Workers - Full Time: 0.31
Activities Professionals - Full Time: 1.04
Dentists - Under Contract: 0.09
Occupational Therapists - Part Time: 0.11
Pharmacists - Under Contract: 0.23
Physical Therapists - Part Time: 0.26
Podiatrists - Under Contract: 0.11
Other Physicians - Under Contract: 0.23
Persons Not Included In Any Other Categories - Part Time: 0.89
Registered Nurses - Part Time: 1.37
Occupational Therapists - Full Time: 0.91
Occupational Therapy Assistants - Full Time: 0.97
Speech Pathologists - Part Time: 0.41

Provided Services

Activities Services Are Provided Onsite To Residents
Dental Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	0.330
State:	0.671

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.920
State:	0.848

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.240
State:	1.518

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.060
North Carolina:	0.086

Number Therapy Hours Per Resident Per Day

Here:	0.060
North Carolina:	0.088

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:	32.8%
State:	19.4%

Percent of long-stay residents who self-report moderate to severe pain

Here:	5.0%
State:	12.6%

Percent of long-stay high-risk residents with pressure ulcers

Here:	4.4%
North Carolina:	7.4%

Percent of long-stay residents who lose too much weight

This Nursing Home:	10.7%
North Carolina:	8.7%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	10.1%
North Carolina:	3.2%

Percent of long-stay residents with a urinary tract infection

Here:	4.8%
State:	8.1%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	8.5%
State:	6.2%

Percent of long-stay residents who were physically restrained

This Nursing Home:	9.4%
North Carolina:	1.8%

Percent of long-stay residents experiencing one or more falls with major injury

Here:	2.4%
State:	3.2%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	95.3%
North Carolina:	94.9%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	97.6%
State:	96.5%

Percent of short-stay residents who self-report moderate to severe pain

Here:	25.8%
North Carolina:	21.9%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	67.2%
North Carolina:	88.7%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	70.6%
State:	87.2%

Percent of short-stay residents who newly received an antipsychotic medication

Here:	4.1%
North Carolina:	2.6%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	28.7%
State:	21.0%

Complaint Deficiency

Review or revise the resident's care plan after any major change in a resident's physical or mental health: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Few (Minimal harm or potential for actual harm)

A properly installed and maintained dumbwaiter or escalator: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Proper backup exit lighting: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Many (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Many (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Many (Minimal harm or potential for actual harm)

A separate and independent backup electrical power source: Many (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm)

Make sure each resident has the right to have a choice over activities, their schedules and health care according to his or her interests, assessment, and plan of care: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Few (Minimal harm or potential for actual harm)

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Proper backup exit lighting: Some (Minimal harm or potential for actual harm)

Allow residents to easily view the results of the nursing home's most recent survey: Many (Potential for minimal harm)

Make sure each resident has the right to have a choice over activities, their schedules and health care according to his or her interests, assessment, and plan of care: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Some (Potential for minimal harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Develop policies and procedures for influenza and pneumococcal immunizations: Some (Potential for minimal harm)

Post nurse staffing information/data on a daily basis: Many (Potential for minimal harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

AVANTE AT CONCORD (1.44 miles)
CABARRUS NURSING CENTER (1.44 miles)
CAROLINAS MEDICAL CENTER-NORTHEAST (1.41 miles)
ADVANCED HOME CARE (1.24 miles)
WILHELM PLACE HOME (1.11 miles)

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