CAROLINAS MEDICAL CENTER-NORTHEAST - CONCORD, NC

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CAROLINAS MEDICAL CENTER-NORTHEAST
920 CHURCH ST N
CONCORD, NC, 28025

Phone (make sure to verify first before calling): (704) 783-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 26.00
Registered Professional Nurses : 647.50
Other Salaried Personnel : 1508.25
Certified Registered Nurse Anesthetists (CRNA) : 22.00
Dieticians : 6.00
Occupational Therapists : 3.00
Physical Therapists : 6.00
Registered Pharmacists : 14.75
Respiratory Therapists : 15.25
Speech Pathologists Or Audiologists : 5.00
Physicians : 41.25
Medical Social Workers : 7.00
Physician Assistants : 4.00
Residents (Physicians) : 24.25

Number Of Beds

Total: 457
Total Certified: 457
Psychiatric Unit Beds: 10

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	98.0%
North Carolina:	98.8%

Percent of Patients Given Aspirin at Discharge

This Hospital:	99.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
North Carolina:	97.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
North Carolina:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	99.0%
State:	99.9%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	95.0%
North Carolina:	94.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	14
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	75.0%
North Carolina:	95.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	94.0%
State:	94.8%

Percent of Patients Given Discharge Instructions

Here:	88.0%
North Carolina:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
State:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
State:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
State:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	98.0%
State:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	96.0%
North Carolina:	94.8%

Children's Asthma

Percent of Children Who Received Reliever Medication While Hospitalized for Asthma

This Hospital:	100.0%
State:	99.9%

Percent of Children Who Received Systemic Corticosteroid Medication While Hospitalized for Asthma

This Hospital:	100.0%
State:	99.9%

Percent of Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma

Here:	82.0%
North Carolina:	78.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	99.0%
North Carolina:	97.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	98.0%
North Carolina:	96.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	100.0%
North Carolina:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	93.0%
State:	93.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	96.0%
North Carolina:	94.8%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	91.0%
North Carolina:	93.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	90.0%
North Carolina:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	96.0%
North Carolina:	93.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	99.0%
State:	94.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	97.0%
North Carolina:	94.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	13.6%
State:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.6%
North Carolina:	11.1%

30-Day Mortality Rates from Pneumonia

Here:	10.1%
North Carolina:	12.2%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.2%
State:	19.6%

30-Day Readmission Rates from Heart Failure

Here:	22.9%
State:	24.3%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.9%
State:	18.7%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.432%
State:	0.550%

Vascular Catheter-Associated Infection

Here:	0.123%
North Carolina:	0.360%

Catheter-Associated UTI

Here:	0.370%
North Carolina:	0.371%

Manifestations Of Poor Glycemic Control

Here:	0.062%
North Carolina:	0.060%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,169

Acute myocardial infarction, discharged alive w MCC: $11,534

Acute myocardial infarction, discharged alive w CC: $7,260

Heart failure and shock w/o CC/MCC: $4,292

Heart failure and shock w MCC: $8,679

Heart failure and shock w CC: $5,985

Chronic obstructive pulmonary disease w/o CC/MCC: $4,312

Chronic obstructive pulmonary disease w MCC: $7,745

Chronic obstructive pulmonary disease w CC: $5,800

Simple pneumonia and pleurisy w MCC: $8,516

Diabetes w MCC: $8,082

Chest Pain: $3,159

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $26,077

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $47,749

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $31,385

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $30,162

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $29,698

Cardiac defibrillator implant w/o cardiac cath w MCC: $39,896

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $35,074

Extracranial procedures w/o CC/MCC: $5,947

Extracranial procedures w CC: $9,228

Coronary bypass w/o cardiac cath w/o MCC: $21,321

Coronary bypass w/o cardiac cath w MCC: $33,711

Permanent cardiac pacemaker implant w/o CC/MCC: $11,924

Permanent cardiac pacemaker implant w CC: $15,388

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,370

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,696

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,721

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,812

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $21,220

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,735

Hernia procedures except inguinal and femoral w MCC: $19,472

Hernia procedures except inguinal and femoral w CC: $8,334

Major small and large bowel procedures w/o CC/MCC: $9,644

Major small and large bowel procedures w CC: $15,211

Major small and large bowel procedures w MCC: $30,711

Stomach, esophageal duodenal proc w/o CC/MCC: $8,637

Cervical spinal fusion w/o CC/MCC: $11,377

Cervical spinal fusion w MCC: $26,227

Cervical spinal fusion w CC: $15,505

Spinal fusion except cervical w/o MCC: $21,166

Spinal fusion except cervical w MCC: $35,420

Back and neck proc exc spinal fusion w/o CC/MCC: $5,577

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,225

Major shoulder or elbow joint procedures w/o CC/MCC: $6,624

Major shoulder or elbow joint procedures w CC/MCC: $10,193

Bilateral or multiple major joint procs of lower extremity w/o MCC: $18,687

Major joint replacement or reattachment of lower extremity w/o MCC: $11,934

Major joint replacement or reattachment of lower extremity w MCC: $19,557

Revision of hip or knee replacement w/o CC/MCC: $14,563

Revision of hip or knee replacement w CC: $18,188

Biopsies of musculoskeletal system and connective tissue w MCC: $18,461

Biopsies of musculoskeletal system and connective tissue w CC: $12,604

Other musculoskelet sys and conn tiss O.R. proc w MCC: $18,191

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,174

Kidney and ureter procedures for neoplasm w MCC: $19,486

Kidney and ureter procedures for neoplasm w CC: $11,072

Revision of hip or knee replacement w MCC: $27,005

Kidney and ureter procedures for non-neoplasm w MCC: $19,825

Bilateral or multiple major joint procs of lower extremity w MCC: $26,998

Transurethral procedures w MCC: $13,309

Other kidney and urinary tract procedures w MCC: $16,468

Other kidney and urinary tract procedures w CC: $12,832

Transurethral prostatectomy w/o CC/MCC: $3,760

Transurethral prostatectomy w CC/MCC: $6,647

Female reproductive system reconstructive procedures: $4,852

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,015

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	27.800%
State:	30.827%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	5.400%
State:	8.078%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.042%
North Carolina:	0.120%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.031%
State:	0.037%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	5%
North Carolina:	5%

Usually

Here:	15%
State:	16%

Always

This Hospital:	80%
North Carolina:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
State:	4%

Usually

This Hospital:	12%
State:	13%

Always

This Hospital:	85%
North Carolina:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	11%
North Carolina:	10%

Usually

Here:	23%
North Carolina:	23%

Always

This Hospital:	66%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	10%
State:	7%

Usually

This Hospital:	21%
State:	22%

Always

Here:	69%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	22%
State:	20%

Usually

This Hospital:	12%
North Carolina:	17%

Always

This Hospital:	66%
North Carolina:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	12%
State:	10%

Usually

Here:	17%
State:	20%

Always

Here:	71%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	11%
State:	9%

Usually

This Hospital:	28%
North Carolina:	29%

Always

Here:	61%
State:	62%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
North Carolina:	83%

This Hospital:	14%
State:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	6%
North Carolina:	8%

7 or 8

This Hospital:	22%
State:	23%

9 or 10

Here:	72%
State:	69%

Would patients recommend the hospital to friends and family?

This Hospital:	3%
North Carolina:	5%

Yes, probably

Here:	21%
State:	24%

Yes, definitely

Here:	76%
State:	71%

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