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TLC HEALTH NETWORK - GOWANDA, NY

 



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Address
100 MEMORIAL DRIVE
GOWANDA, NY, 14070
Phone (make sure to verify first before calling): (716) 532-3377

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chest Pain
Average Covered Charges
Here:

$4,568
New York:

$14,161
Average Total Payments
Here:

$3,057
New York:

$5,137
Number of discharges: 27
This Hospital:

9.85%
New York:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$9,056
State:

$23,013
Average Total Payments
This Hospital:

$5,374
New York:

$8,087
Number of discharges: 17
This Hospital:

6.20%
State:

1.94%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$6,832
State:

$16,960
Average Total Payments
Here:

$4,015
State:

$6,071
Number of discharges: 23
Here:

8.39%
State:

1.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$5,959
New York:

$18,668
Average Total Payments
Here:

$3,995
New York:

$6,361
Number of discharges: 26
Here:

9.49%
New York:

3.99%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$8,234
State:

$26,907
Average Total Payments
Here:

$5,472
State:

$9,020
Number of discharges: 16
Here:

5.84%
State:

3.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$7,314
New York:

$21,451
Average Total Payments
This Hospital:

$4,325
State:

$7,036
Number of discharges: 17
Here:

6.20%
New York:

2.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$17,757
New York:

$45,478
Average Total Payments
This Hospital:

$11,804
New York:

$17,066
Number of discharges: 31
Here:

11.31%
State:

4.46%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$5,754
State:

$18,413
Average Total Payments
Here:

$3,830
State:

$6,139
Number of discharges: 17
Here:

6.20%
State:

2.44%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$5,968
New York:

$21,786
Average Total Payments
Here:

$4,439
New York:

$7,426
Number of discharges: 20
Here:

7.30%
New York:

1.60%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$12,339
State:

$53,629
Average Total Payments
Here:

$10,725
State:

$20,887
Number of discharges: 12
Here:

4.38%
State:

0.82%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$13,113
New York:

$47,465
Average Total Payments
This Hospital:

$9,964
New York:

$17,315
Number of discharges: 14
Here:

5.11%
State:

5.04%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$10,220
New York:

$24,560
Average Total Payments
Here:

$5,679
State:

$8,494
Number of discharges: 31
Here:

11.31%
New York:

2.61%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$7,452
New York:

$17,401
Average Total Payments
This Hospital:

$3,962
State:

$5,941
Number of discharges: 11
This Hospital:

4.01%
State:

1.04%
Syncope and Collapse
Average Covered Charges
This Hospital:

$4,980
New York:

$19,174
Average Total Payments
Here:

$3,953
New York:

$6,619
Number of discharges: 12
Here:

4.38%
State:

3.39%

Provided Services

  • Nuclear Medicine Services
  • Alcohol And/Or Drug Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 43.40
Registered Professional Nurses : 90.50
Other Salaried Personnel : 390.40
Dieticians : 5.00
Occupational Therapists : 2.00
Physical Therapists : 5.90
Registered Pharmacists : 2.60
Respiratory Therapists : 6.50
Physicians : 7.40
Medical Social Workers : 5.10

Number Of Beds

Total: 62
Total Certified: 62
Psychiatric Unit Beds: 20

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
New York:

7%
Usually
This Hospital:

26%
State:

20%
Always
Here:

69%
New York:

73%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
New York:

6%
Usually
Here:

23%
New York:

17%
Always
Here:

72%
New York:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
State:

15%
Usually
This Hospital:

28%
New York:

27%
Always
This Hospital:

61%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
New York:

9%
Usually
Here:

28%
State:

25%
Always
Here:

65%
New York:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

22%
State:

24%
Usually
This Hospital:

24%
State:

18%
Always
Here:

54%
New York:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
State:

11%
Usually
This Hospital:

32%
State:

22%
Always
This Hospital:

59%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

18%
State:

17%
Usually
Here:

42%
New York:

34%
Always
Here:

40%
New York:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
State:

81%
No
Here:

9%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
New York:

12%
7 or 8
Here:

31%
State:

27%
9 or 10
This Hospital:

57%
State:

61%

Would patients recommend the hospital to friends and family?

No
Here:

7%
State:

7%
Yes, probably
Here:

43%
State:

29%
Yes, definitely
This Hospital:

50%
State:

64%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

85.0%
State:

99.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

83.0%
New York:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
State:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

97.3%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

64.0%
New York:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

93.0%
New York:

99.1%
Percent of Patients Given Discharge Instructions
Here:

100.0%
New York:

92.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

99.0%
New York:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

91.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

73.0%
State:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

89.0%
State:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

95.0%
New York:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

93.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
New York:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

97.0%
New York:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

87.0%
State:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

89.0%
New York:

95.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

88.0%
State:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

13.1%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

14.8%
New York:

11.6%
30-Day Readmission Rates from Heart Failure
Here:

25.3%
State:

26.4%
30-Day Readmission Rates from Pneumonia
Here:

19.9%
New York:

19.8%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.497%
State:

0.660%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.500%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.032%
New York:

0.112%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

1.800%
New York:

5.961%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

8.200%
New York:

3.854%

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