BERTRAND CHAFFEE HOSPITAL - SPRINGVILLE, NY

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Addresss:
224 EAST MAIN STREET
SPRINGVILLE, NY, 14141
Phone (make sure to verify first before calling): (716) 592-2871

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 3 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 7.00
Registered Professional Nurses : 33.00
Other Salaried Personnel : 121.00
Dieticians : 2.00
Physical Therapists : 2.00
Registered Pharmacists : 2.00
Respiratory Therapists : 3.00
Medical Laboratory Technologists : 8.00
Diagnostic Radiology Technicians : 10.00

Number Of Beds
Total: 49
Total Certified: 49

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Operating Room Services
Opthalmic Surgery Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$9,497
New York:

$23,013
Average Total Payments
This Hospital:

$5,135
State:

$8,087
Number of discharges: 15
Here:

9.49%
New York:

1.94%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,320
State:

$16,960
Average Total Payments
This Hospital:

$3,933
New York:

$6,071
Number of discharges: 11
Here:

6.96%
State:

1.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$7,485
New York:

$18,668
Average Total Payments
This Hospital:

$3,807
New York:

$6,361
Number of discharges: 11
Here:

6.96%
State:

3.99%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$9,931
New York:

$26,907
Average Total Payments
Here:

$5,425
State:

$9,020
Number of discharges: 15
Here:

9.49%
State:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$9,075
State:

$41,330
Average Total Payments
Here:

$7,733
New York:

$13,648
Number of discharges: 11
Here:

6.96%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$5,966
New York:

$17,445
Average Total Payments
This Hospital:

$3,731
State:

$5,979
Number of discharges: 11
Here:

6.96%
State:

1.37%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,339
State:

$21,451
Average Total Payments
This Hospital:

$4,284
New York:

$7,036
Number of discharges: 16
This Hospital:

10.13%
New York:

2.87%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$7,743
State:

$18,413
Average Total Payments
This Hospital:

$3,770
State:

$6,139
Number of discharges: 17
Here:

10.76%
State:

2.44%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$11,245
State:

$24,560
Average Total Payments
Here:

$5,412
New York:

$8,494
Number of discharges: 39
Here:

24.68%
New York:

2.61%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,704
State:

$17,401
Average Total Payments
This Hospital:

$3,868
State:

$5,941
Number of discharges: 12
Here:

7.59%
State:

1.04%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.600%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.061%
New York:

0.112%

Complaint Deficiency

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Hospital:

30.6%
New York:

15.6%
Percent of long-stay residents who self-report moderate to severe pain
Here:

20.1%
State:

7.6%
Percent of long-stay high-risk residents with pressure ulcers
This Hospital:

4.8%
State:

8.4%
Percent of long-stay residents who lose too much weight
This Hospital:

6.2%
State:

6.4%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Hospital:

6.4%
New York:

3.1%
Percent of long-stay residents with a urinary tract infection
This Hospital:

9.2%
New York:

6.8%
Percent of long-stay residents who have depressive symptoms
Here:

9.4%
State:

12.6%
Percent of long-stay residents experiencing one or more falls with major injury
Here:

6.2%
State:

2.9%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
State:

96.7%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

97.3%
Percent of short-stay residents who self-report moderate to severe pain
Here:

32.7%
New York:

16.9%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

93.9%
State:

86.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

100.0%
New York:

85.0%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

4.9%
New York:

3.1%
Percent of long-stay residents who received an antipsychotic medication
Here:

18.8%
New York:

20.8%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 50%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
New York:

7%
Usually
Here:

16%
State:

20%
Always
This Hospital:

81%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

2%
New York:

6%
Usually
Here:

12%
State:

17%
Always
This Hospital:

86%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

3%
New York:

15%
Usually
Here:

26%
New York:

27%
Always
Here:

71%
New York:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

3%
State:

9%
Usually
Here:

21%
State:

25%
Always
This Hospital:

76%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

14%
New York:

24%
Usually
This Hospital:

19%
State:

18%
Always
Here:

67%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
New York:

11%
Usually
Here:

18%
New York:

22%
Always
Here:

74%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

8%
State:

17%
Usually
This Hospital:

35%
New York:

34%
Always
Here:

57%
New York:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

90%
New York:

81%
No
This Hospital:

10%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

12%
7 or 8
This Hospital:

25%
New York:

27%
9 or 10
This Hospital:

69%
New York:

61%

Would patients recommend the hospital to friends and family?

No
Here:

4%
State:

7%
Yes, probably
This Hospital:

27%
State:

29%
Yes, definitely
This Hospital:

69%
New York:

64%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

82.0%
New York:

99.0%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

19
State:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

93.0%
State:

97.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

94.8%
Percent of Patients Given Discharge Instructions
This Hospital:

94.0%
New York:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
New York:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

95.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
New York:

94.0%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.4%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

12.0%
New York:

11.6%
30-Day Readmission Rates from Heart Failure
Here:

23.5%
State:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

21.8%
State:

19.8%

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