ENVOY OF THORNTON HALL - NORFOLK, VA

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Addresss:
827 NORVIEW AVENUE
NORFOLK, VA, 23509
Phone (make sure to verify first before calling): (757) 853-6281

Number of Certified Beds: 60
Total Number of Residents: 54
Percent of Occupied Beds: 90%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 3 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 2 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Administrative Staff - Full Time: 3.74
Dietitians - Under Contract: 0.34
Food Service Personnel - Full Time: 10.36
Food Service Personnel - Part Time: 0.94
Housekeeping Personnel - Full Time: 8.77
Licensed Practical/ Vocational Nurses - Full Time: 5.91
Licensed Practical/ Vocational Nurses - Part Time: 0.46
Medical Directors - Under Contract: 0.14
Mental Health Services Personnel - Under Contract: 0.11
Nurses With Administrative Duties - Full Time: 3.20
Persons Not Included In Any Other Categories - Full Time: 2.80
Physical Therapists - Under Contract: 0.23
Registered Nurses - Full Time: 1.91
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.14
Occupational Therapists - Under Contract: 0.23
Pharmacists - Under Contract: 0.11
Podiatrists - Under Contract: 0.11
Speech Pathologists - Under Contract: 0.57
Nurse Aides In Training - Full Time: 28.07
Other Physicians - Under Contract: 0.06
Physician Extenders - Under Contract: 0.26
Registered Nurses - Part Time: 0.11
Occupational Therapy Assistants - Under Contract: 0.86

Number Of Beds
Total: 60
Total Certified: 60

Provided Services
Activities Services Are Provided Onsite To Residents
Administration And Storage Of Blood Services Are Provided Offsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Offsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Complaint Deficiency

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
Here:

0.470
Virginia:

0.626
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

0.810
Virginia:

1.051
Total Number of Licensed Staff Hours Per Resident Per Day
This Nursing Home:

1.270
Virginia:

1.671
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Here:

0.230
State:

0.094
Number Therapy Hours Per Resident Per Day
This Nursing Home:

0.230
Virginia:

0.096

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

6.1%
State:

18.8%
Percent of long-stay residents who self-report moderate to severe pain
This Nursing Home:

9.7%
State:

10.6%
Percent of long-stay high-risk residents with pressure ulcers
This Nursing Home:

13.9%
State:

7.0%
Percent of long-stay residents who lose too much weight
This Nursing Home:

6.4%
Virginia:

7.6%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Here:

2.0%
Virginia:

3.2%
Percent of long-stay residents with a urinary tract infection
Here:

10.6%
State:

7.9%
Percent of long-stay residents experiencing one or more falls with major injury
This Nursing Home:

2.1%
State:

3.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

59.6%
Virginia:

93.7%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Nursing Home:

41.7%
Virginia:

94.6%
Percent of short-stay residents who self-report moderate to severe pain
Here:

13.7%
State:

19.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

54.5%
State:

85.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

26.2%
Virginia:

83.6%
Percent of long-stay residents who received an antipsychotic medication
Here:

8.5%
Virginia:

22.2%

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