CONSULATE HEALTH CARE OF NORFOLK - NORFOLK, VA

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CONSULATE HEALTH CARE OF NORFOLK
3900 LLEWELLYN AVE
NORFOLK, VA, 23504

Phone (make sure to verify first before calling): (757) 625-5363

Number of Certified Beds: 222
Total Number of Residents: 204
Percent of Occupied Beds: 92%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 1 Star
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 1 Star
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 1 Star

Employment Full-Time Equivalent

Administrative Staff - Full Time: 13.03
Administrative Staff - Part Time: 0.76
Certified Nurse Aides - Full Time: 51.50
Certified Nurse Aides - Part Time: 18.49
Food Service Personnel - Full Time: 17.23
Food Service Personnel - Part Time: 3.17
Licensed Practical/ Vocational Nurses - Full Time: 28.04
Licensed Practical/ Vocational Nurses - Part Time: 9.27
Medical Directors - Under Contract: 0.46
Nurses With Administrative Duties - Full Time: 3.49
Persons Not Included In Any Other Categories - Full Time: 2.29
Physical Therapists - Under Contract: 2.60
Registered Nurses - Full Time: 2.29
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 2.29
Activities Professionals - Full Time: 1.14
Dietitians - Part Time: 0.46
Occupational Therapists - Under Contract: 2.11
Pharmacists - Under Contract: 0.09
Speech Pathologists - Under Contract: 1.07
Housekeeping Personnel - Under Contract: 19.29
Physician Extenders - Under Contract: 0.69
Licensed Practical/ Vocational Nurses - Under Contract: 2.26
Physical Therapy Aide - Under Contract: 0.46
Certified Nurse Aides - Under Contract: 0.79

Provided Services

Activities Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Offsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.210
State:	0.581

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.950
State:	1.014

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	1.160
Virginia:	1.595

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	1.930
State:	2.211

Quality Measures

Percent of long-stay residents given influenza vaccination during the flu season

This Nursing Home:	62.0%
Virginia:	93.3%

Percent of long-stay residents who were assessed and given pneumococcal vaccination

This Nursing Home:	17.0%
State:	89.8%

Percent of long-stay residents whose need for help with daily activities has increased

Here:	23.0%
Virginia:	16.6%

Percent of long-stay residents who have moderate to severe pain

This Nursing Home:	2.0%
State:	2.1%

Percent of high-risk long-stay residents who have pressure sores

This Nursing Home:	7.0%
Virginia:	10.8%

Percent of low-risk long-stay residents who have pressure sores

This Nursing Home:	1.0%
Virginia:	1.8%

Percent of long-stay residents who are more depressed or anxious

Here:	13.0%
Virginia:	15.1%

Percent of low-risk long-stay residents who lose control of their bowels or bladder

Here:	53.0%
State:	59.3%

Percent of long-stay residents who have/had a catheter inserted and left in their bladder

This Nursing Home:	2.0%
Virginia:	3.9%

Percent of long-stay residents who spend most of their time in bed or in a chair

This Nursing Home:	7.0%
State:	5.6%

Percent of long-stay residents whose ability to move about in and around their room got worse

This Nursing Home:	11.0%
Virginia:	12.7%

Percent of long-stay residents who had a urinary tract infection

This Nursing Home:	4.0%
Virginia:	10.5%

Percent of long-stay residents who lose too much weight

This Nursing Home:	5.0%
State:	8.5%

Percent of short-stay residents given influenza vaccination during the flu season

This Nursing Home:	31.0%
State:	84.3%

Percent of short-stay residents who were assessed and given pneumococcal vaccination

Here:	4.0%
State:	80.3%

Percent of short-stay residents who have delirium

This Nursing Home:	1.0%
Virginia:	1.1%

Percent of short-stay residents who had moderate to severe pain

This Nursing Home:	22.0%
Virginia:	15.9%

Percent of short-stay residents who have pressure sores

This Nursing Home:	10.0%
State:	11.6%

Complaint Deficiency

1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects: Isolated (Minimal harm or potential for actual harm)

Have a program to keep infection from spreading: Isolated (Minimal harm or potential for actual harm)

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible: Isolated (Minimal harm or potential for actual harm)

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