SAINT ANN REHABILITATION AND NURSING CENTER - DOVER, NH

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Staff Information

Quality Measures

Complaint Deficiency

Send and promptly deliver unopened mail to residents: Some (Potential for minimal harm)

Completely assess the resident at least every twelve months: Few (Minimal harm or potential for actual harm)

Approved construction type or materials: Few (Immediate jeopardy to resident health or safety)

Properly installed electrical wiring and equipment: Few (Immediate jeopardy to resident health or safety)

Provide doctors orders for the resident's immediate care, at the time the resident was admitted: Few (Immediate jeopardy to resident health or safety)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Immediate jeopardy to resident health or safety)

Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm)

Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm)

Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property: Few (Immediate jeopardy to resident health or safety)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Immediate jeopardy to resident health or safety)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Immediate jeopardy to resident health or safety)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Give specialized rehabilitative services that are medically necessary by qualified personnel, when ordered by a doctor: Few (Immediate jeopardy to resident health or safety)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Many (Potential for minimal harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Develop policies and procedures for influenza and pneumococcal immunizations: Some (Potential for minimal harm)

Make sure that doctors visit residents regularly, as required: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

• KINDRED TRANSITIONAL CARE AND REHABILITATION-DOVER (4.87 miles)
• DURGIN PINES (KITTERY, 6.66 miles)
• LANGDON PLACE OF DOVER (2.02 miles)
• RIVERSIDE REST HOME (6.51 miles)
• SEACOAST DIALYSIS CENTER (PORTSMOUTH, 6.80 miles)
• WENTWORTH-DOUGLASS HOSPITAL (4.45 miles)
• WENTWORTH HOME CARE AND HOSPICE, AN AMEDISYS PARTNER (6.10 miles)