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RIVERSIDE REST HOME - DOVER, NH

 



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Address
276 COUNTY FARM ROAD
DOVER, NH, 03820
Phone (make sure to verify first before calling): (603) 742-1348

Number of Certified Beds: 215
Total Number of Residents: 211
Percent of Occupied Beds: 98%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Government - County
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 5 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 3 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.74
Certified Nurse Aides - Full Time: 58.17
Certified Nurse Aides - Part Time: 50.74
Food Service Personnel - Full Time: 21.20
Food Service Personnel - Part Time: 7.10
Housekeeping Personnel - Full Time: 21.26
Licensed Practical/ Vocational Nurses - Full Time: 12.11
Licensed Practical/ Vocational Nurses - Part Time: 3.31
Medical Directors - Under Contract: 0.23
Mental Health Services Personnel - Under Contract: 0.13
Nurses With Administrative Duties - Full Time: 8.06
Persons Not Included In Any Other Categories - Full Time: 36.57
Registered Nurses - Full Time: 14.29
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 4.40
Activities Professionals - Full Time: 1.14
Dentists - Under Contract: 0.11
Nurses With Administrative Duties - Part Time: 0.91
Physical Therapists - Part Time: 0.57
Other Physicians - Under Contract: 0.80
Physician Extenders - Under Contract: 0.57
Dietitians - Full Time: 1.14
Persons Not Included In Any Other Categories - Part Time: 6.33
Registered Nurses - Part Time: 1.60
Housekeeping Personnel - Part Time: 0.70
Occupational Therapists - Full Time: 0.91
Physical Therapists - Full Time: 1.14
Physical Therapy Aide - Full Time: 5.93
Physical Therapy Aide - Part Time: 1.61
Medication Aides/ Technicians - Part Time: 1.49
Medication Aides/ Technicians - Full Time: 9.26

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Offsite To Residents

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
Here:

35.8%
State:

16.9%
Percent of long-stay residents who self-report moderate to severe pain
This Nursing Home:

9.0%
State:

10.9%
Percent of long-stay high-risk residents with pressure ulcers
Here:

4.9%
State:

4.0%
Percent of long-stay residents who lose too much weight
Here:

8.3%
New Hampshire:

7.2%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Here:

10.4%
New Hampshire:

41.2%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Nursing Home:

6.2%
State:

4.7%
Percent of long-stay residents with a urinary tract infection
Here:

0.5%
New Hampshire:

6.1%
Percent of long-stay residents who have depressive symptoms
Here:

4.6%
New Hampshire:

7.8%
Percent of long-stay residents who were physically restrained
Here:

1.0%
State:

0.9%
Percent of long-stay residents experiencing one or more falls with major injury
This Nursing Home:

2.4%
New Hampshire:

3.8%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

98.5%
State:

97.3%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

100.0%
State:

98.4%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

75.0%
State:

92.3%
Percent of long-stay residents who received an antipsychotic medication
This Nursing Home:

43.4%
State:

25.1%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
Here:

0.480
New Hampshire:

0.891
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

0.550
New Hampshire:

0.622
Total Number of Licensed Staff Hours Per Resident Per Day
This Nursing Home:

1.030
New Hampshire:

1.503
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
This Nursing Home:

0.040
New Hampshire:

0.095
Number Therapy Hours Per Resident Per Day
This Nursing Home:

0.040
State:

0.099

Complaint Deficiency

An approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm)

Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm)

A two-hour-resistant firewall in common walls: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Some (Potential for minimal harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Some (Minimal harm or potential for actual harm)

Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Minimal harm or potential for actual harm)

Exit stairways and towers that are smoke proof: Few (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm)

Properly protected cooking facilities: Some (Potential for minimal harm)

Exits that are free from obstructions and can be used at all times: Some (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Some (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Many (Potential for minimal harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Proper stairway enclosures and vertical shafts: Few (Minimal harm or potential for actual harm)

Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Protected exits that allow the resident to escape the building: Some (Potential for minimal harm)

Exit stairways and towers that are smoke proof: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Some (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Some (Potential for minimal harm)

Provide housekeeping and maintenance services: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Proper stairway enclosures and vertical shafts: Few (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Potential for minimal harm)

Properly located and lighted Exit signs: Some (Potential for minimal harm)

Proper construction of ducts through walls designed to prevent smoke passage: Some (Potential for minimal harm)

Other fire safety features required by fire safety codes: Some (Potential for minimal harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

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