RIVERSIDE REST HOME - DOVER, NH
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Address 276 COUNTY FARM ROADPhone (make sure to verify first before calling): (603) 742-1348 Number of Certified Beds: 215 Total Number of Residents: 211 Percent of Occupied Beds: 98% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Government - County Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 5 Stars Health Inspections Star Rating: 3 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 5 Stars RN Only Star Rating: 3 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 4.74Certified Nurse Aides - Full Time: 58.17 Certified Nurse Aides - Part Time: 50.74 Food Service Personnel - Full Time: 21.20 Food Service Personnel - Part Time: 7.10 Housekeeping Personnel - Full Time: 21.26 Licensed Practical/ Vocational Nurses - Full Time: 12.11 Licensed Practical/ Vocational Nurses - Part Time: 3.31 Medical Directors - Under Contract: 0.23 Mental Health Services Personnel - Under Contract: 0.13 Nurses With Administrative Duties - Full Time: 8.06 Persons Not Included In Any Other Categories - Full Time: 36.57 Registered Nurses - Full Time: 14.29 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 4.40 Activities Professionals - Full Time: 1.14 Dentists - Under Contract: 0.11 Nurses With Administrative Duties - Part Time: 0.91 Physical Therapists - Part Time: 0.57 Other Physicians - Under Contract: 0.80 Physician Extenders - Under Contract: 0.57 Dietitians - Full Time: 1.14 Persons Not Included In Any Other Categories - Part Time: 6.33 Registered Nurses - Part Time: 1.60 Housekeeping Personnel - Part Time: 0.70 Occupational Therapists - Full Time: 0.91 Physical Therapists - Full Time: 1.14 Physical Therapy Aide - Full Time: 5.93 Physical Therapy Aide - Part Time: 1.61 Medication Aides/ Technicians - Part Time: 1.49 Medication Aides/ Technicians - Full Time: 9.26 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyAn approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm)Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm) A two-hour-resistant firewall in common walls: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Exits that are accessible at all times: Few (Minimal harm or potential for actual harm) Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Some (Potential for minimal harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Some (Minimal harm or potential for actual harm) Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Minimal harm or potential for actual harm) Exit stairways and towers that are smoke proof: Few (Minimal harm or potential for actual harm) An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm) Properly protected cooking facilities: Some (Potential for minimal harm) Exits that are free from obstructions and can be used at all times: Some (Minimal harm or potential for actual harm) Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm) Proper construction of ducts through walls designed to prevent smoke passage: Some (Minimal harm or potential for actual harm) Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Many (Potential for minimal harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Proper stairway enclosures and vertical shafts: Few (Minimal harm or potential for actual harm) Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm) Protected exits that allow the resident to escape the building: Some (Potential for minimal harm) Exit stairways and towers that are smoke proof: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Proper medical gas storage and administration areas: Some (Minimal harm or potential for actual harm) Proper construction of ducts through walls designed to prevent smoke passage: Some (Potential for minimal harm) Provide housekeeping and maintenance services: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Proper stairway enclosures and vertical shafts: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Potential for minimal harm) Properly located and lighted Exit signs: Some (Potential for minimal harm) Proper construction of ducts through walls designed to prevent smoke passage: Some (Potential for minimal harm) Other fire safety features required by fire safety codes: Some (Potential for minimal harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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