SAN FRANCISCO GENERAL HOSPITAL - SAN FRANCISCO, CA

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Addresss:
1001 POTRERO AVENUE
SAN FRANCISCO, CA, 94110
Phone (make sure to verify first before calling): (415) 206-8000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: Stars
Quality Measures Star Rating: 4 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 67.50
Registered Professional Nurses : 710.25
Other Salaried Personnel : 1458.25
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 10.50
Occupational Therapists : 7.00
Physical Therapists : 5.50
Registered Pharmacists : 20.50
Physicians : 69.00
Medical Social Workers : 22.50
Residents (Physicians) : 197.00

Number Of Beds
Total: 639
Total Certified: 639
Psychiatric Unit Beds: 87

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$50,383
State:

$27,915
Average Total Payments
Here:

$9,839
State:

$5,741
Number of discharges: 33
Here:

2.91%
State:

0.43%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$44,183
California:

$39,980
Average Total Payments
Here:

$12,213
State:

$7,146
Number of discharges: 19
This Hospital:

1.67%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$26,514
State:

$28,713
Average Total Payments
Here:

$8,085
State:

$4,819
Number of discharges: 16
This Hospital:

1.41%
State:

1.18%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$61,313
California:

$36,707
Average Total Payments
This Hospital:

$14,231
California:

$7,245
Number of discharges: 36
Here:

3.17%
State:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$22,397
California:

$29,034
Average Total Payments
This Hospital:

$7,747
State:

$4,742
Number of discharges: 26
This Hospital:

2.29%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$53,719
State:

$46,809
Average Total Payments
This Hospital:

$14,175
California:

$8,290
Number of discharges: 18
Here:

1.59%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$38,580
State:

$58,013
Average Total Payments
This Hospital:

$16,556
California:

$10,305
Number of discharges: 20
This Hospital:

1.76%
State:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$25,924
State:

$35,163
Average Total Payments
This Hospital:

$9,930
California:

$6,206
Number of discharges: 28
Here:

2.47%
California:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$88,826
State:

$62,234
Average Total Payments
Here:

$17,441
State:

$9,681
Number of discharges: 32
This Hospital:

2.82%
California:

1.28%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$57,340
State:

$42,162
Average Total Payments
This Hospital:

$13,270
California:

$7,743
Number of discharges: 11
This Hospital:

0.97%
State:

0.28%
Diabetes with Complications
Average Covered Charges
Here:

$85,004
California:

$38,964
Average Total Payments
Here:

$19,512
California:

$7,470
Number of discharges: 23
This Hospital:

2.03%
California:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$36,951
California:

$36,899
Average Total Payments
Here:

$10,883
State:

$6,233
Number of discharges: 34
This Hospital:

3.00%
California:

3.09%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$54,478
State:

$37,991
Average Total Payments
Here:

$10,867
State:

$6,089
Number of discharges: 14
This Hospital:

1.23%
State:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$62,986
State:

$46,039
Average Total Payments
This Hospital:

$16,053
State:

$8,685
Number of discharges: 16
Here:

1.41%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$91,957
California:

$80,936
Average Total Payments
Here:

$26,904
California:

$15,696
Number of discharges: 11
Here:

0.97%
State:

0.79%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$46,884
California:

$31,715
Average Total Payments
This Hospital:

$10,440
State:

$5,899
Number of discharges: 14
Here:

1.23%
California:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$69,208
State:

$44,086
Average Total Payments
This Hospital:

$14,390
California:

$8,042
Number of discharges: 11
Here:

0.97%
State:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$37,656
California:

$30,586
Average Total Payments
This Hospital:

$9,470
California:

$5,436
Number of discharges: 11
Here:

0.97%
State:

0.47%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$54,777
California:

$47,292
Average Total Payments
Here:

$16,254
State:

$8,831
Number of discharges: 52
Here:

4.58%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$106,208
State:

$70,963
Average Total Payments
Here:

$29,861
California:

$13,159
Number of discharges: 27
Here:

2.38%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$45,026
California:

$32,995
Average Total Payments
This Hospital:

$10,200
State:

$5,851
Number of discharges: 43
Here:

3.79%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$144,430
State:

$88,197
Average Total Payments
This Hospital:

$29,870
California:

$15,201
Number of discharges: 24
This Hospital:

2.11%
California:

1.05%
Hypertension without Major Complications
Average Covered Charges
Here:

$32,172
State:

$30,058
Average Total Payments
This Hospital:

$8,729
State:

$5,453
Number of discharges: 11
Here:

0.97%
State:

0.19%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$111,618
State:

$55,669
Average Total Payments
Here:

$24,352
California:

$9,837
Number of discharges: 19
Here:

1.67%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$158,080
State:

$95,326
Average Total Payments
This Hospital:

$35,276
State:

$17,327
Number of discharges: 19
Here:

1.67%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$77,093
California:

$42,438
Average Total Payments
This Hospital:

$14,744
California:

$6,978
Number of discharges: 34
Here:

3.00%
California:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$76,540
State:

$52,262
Average Total Payments
This Hospital:

$16,963
California:

$10,172
Number of discharges: 13
Here:

1.15%
State:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$45,548
State:

$36,114
Average Total Payments
This Hospital:

$12,132
State:

$6,728
Number of discharges: 42
This Hospital:

3.70%
California:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$124,489
California:

$88,239
Average Total Payments
Here:

$33,777
State:

$17,187
Number of discharges: 22
Here:

1.94%
State:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$55,399
State:

$42,156
Average Total Payments
This Hospital:

$12,220
State:

$6,908
Number of discharges: 20
Here:

1.76%
California:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$46,788
State:

$49,218
Average Total Payments
Here:

$15,956
California:

$10,092
Number of discharges: 20
Here:

1.76%
California:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$37,202
California:

$32,446
Average Total Payments
This Hospital:

$11,001
California:

$5,975
Number of discharges: 26
Here:

2.29%
California:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$70,916
State:

$89,034
Average Total Payments
This Hospital:

$27,686
State:

$17,349
Number of discharges: 23
Here:

2.03%
California:

0.83%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$35,994
State:

$32,752
Average Total Payments
This Hospital:

$9,026
State:

$5,599
Number of discharges: 34
Here:

3.00%
California:

0.35%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$51,880
California:

$51,386
Average Total Payments
Here:

$15,400
California:

$8,854
Number of discharges: 11
Here:

0.97%
State:

0.29%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$41,698
State:

$35,878
Average Total Payments
This Hospital:

$11,658
State:

$7,039
Number of discharges: 22
This Hospital:

1.94%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$48,930
State:

$48,439
Average Total Payments
Here:

$14,709
State:

$8,967
Number of discharges: 33
Here:

2.91%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$71,686
California:

$72,128
Average Total Payments
Here:

$23,268
California:

$14,548
Number of discharges: 22
Here:

1.94%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$55,105
California:

$70,949
Average Total Payments
Here:

$18,831
California:

$12,543
Number of discharges: 16
Here:

1.41%
California:

1.04%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$111,921
State:

$120,888
Average Total Payments
This Hospital:

$32,557
State:

$21,006
Number of discharges: 22
This Hospital:

1.94%
California:

0.92%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$51,926
California:

$38,752
Average Total Payments
Here:

$11,930
State:

$6,932
Number of discharges: 22
This Hospital:

1.94%
State:

0.59%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$123,591
California:

$90,173
Average Total Payments
Here:

$32,192
California:

$16,748
Number of discharges: 37
This Hospital:

3.26%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$64,388
State:

$50,385
Average Total Payments
Here:

$16,697
State:

$9,612
Number of discharges: 15
Here:

1.32%
California:

2.35%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$35,499
California:

$35,628
Average Total Payments
This Hospital:

$10,023
State:

$6,112
Number of discharges: 18
Here:

1.59%
State:

0.53%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$47,155
California:

$48,755
Average Total Payments
Here:

$14,948
California:

$8,695
Number of discharges: 39
Here:

3.44%
California:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$46,471
California:

$70,362
Average Total Payments
This Hospital:

$20,121
State:

$12,496
Number of discharges: 19
This Hospital:

1.67%
California:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$29,009
State:

$34,477
Average Total Payments
This Hospital:

$10,139
State:

$5,838
Number of discharges: 16
Here:

1.41%
California:

0.97%
Syncope and Collapse
Average Covered Charges
Here:

$29,534
California:

$37,038
Average Total Payments
Here:

$10,232
State:

$6,233
Number of discharges: 41
Here:

3.61%
State:

1.60%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.209%
State:

0.198%
Falls and injuries
This Hospital:

0.626%
State:

0.625%
Infection from a Urinary Catheter
Here:

0.209%
State:

0.608%
Severe pressure sores (bed sores)
This Hospital:

0.417%
California:

0.321%
Signs of Uncontrolled Blood Sugar
Here:

0.209%
California:

0.246%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

3.100%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.113%
California:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.011%
California:

0.043%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 20%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
California:

7%
Usually
This Hospital:

26%
California:

21%
Always
Here:

68%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

6%
Usually
Here:

21%
State:

17%
Always
Here:

73%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

13%
California:

13%
Usually
This Hospital:

32%
California:

28%
Always
This Hospital:

55%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

12%
California:

8%
Usually
This Hospital:

30%
State:

25%
Always
Here:

58%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
State:

23%
Usually
Here:

20%
State:

19%
Always
Here:

59%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
State:

10%
Usually
Here:

25%
California:

21%
Always
This Hospital:

67%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

22%
California:

18%
Usually
This Hospital:

40%
California:

33%
Always
This Hospital:

38%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

82%
California:

81%
No
Here:

18%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

10%
7 or 8
Here:

28%
California:

24%
9 or 10
Here:

64%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

7%
Yes, probably
Here:

29%
State:

24%
Yes, definitely
This Hospital:

67%
California:

69%

Complaint Deficiency

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Hospital:

7.5%
California:

13.1%
Percent of long-stay residents who self-report moderate to severe pain
Here:

17.7%
State:

8.9%
Percent of long-stay residents who lose too much weight
Here:

6.8%
State:

6.3%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
This Hospital:

12.5%
State:

42.7%
Percent of long-stay residents with a urinary tract infection
This Hospital:

6.8%
State:

6.7%
Percent of long-stay residents experiencing one or more falls with major injury
This Hospital:

1.7%
State:

1.6%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

98.3%
State:

93.0%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

96.6%
California:

94.0%
Percent of short-stay residents who self-report moderate to severe pain
Here:

41.0%
State:

21.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

92.5%
California:

81.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

96.7%
State:

79.7%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

82.0%
California:

93.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

95.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
Here:

92.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

84.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

96.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

93.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

94.0%
California:

96.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

96.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

17.4%
State:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.9%
State:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.7%
California:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

21.0%
California:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

24.9%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.7%
State:

18.3%

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