CALIFORNIA PACIFIC MEDICAL CTR - ST. LUKE'S CAMPUS - SAN FRANCISCO, CA

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Addresss:
3555 CESAR CHAVEZ STREET
SAN FRANCISCO, CA, 94110
Phone (make sure to verify first before calling): (415) 641-6562

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 2 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 77.60
Registered Professional Nurses : 180.30
Other Salaried Personnel : 570.90
Dieticians : 4.10
Occupational Therapists : 4.40
Physical Therapists : 9.80
Registered Pharmacists : 10.00
Respiratory Therapists : 12.50
Speech Pathologists Or Audiologists : 2.00
Medical Social Workers : 6.20

Number Of Beds
Total: 229
Total Certified: 229
Psychiatric Unit Beds: 29

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

36.200%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.300%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.034%
California:

0.170%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.200%
State:

5.492%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 22%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

8%
California:

7%
Usually
This Hospital:

23%
California:

21%
Always
Here:

69%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

8%
State:

6%
Usually
This Hospital:

16%
California:

17%
Always
Here:

76%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

18%
California:

13%
Usually
This Hospital:

26%
State:

28%
Always
This Hospital:

56%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
California:

8%
Usually
This Hospital:

23%
California:

25%
Always
This Hospital:

68%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

25%
State:

23%
Usually
Here:

20%
State:

19%
Always
This Hospital:

55%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

13%
State:

10%
Usually
Here:

22%
State:

21%
Always
Here:

65%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

18%
State:

18%
Usually
Here:

30%
California:

33%
Always
Here:

52%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

78%
California:

81%
No
Here:

22%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
State:

10%
7 or 8
Here:

28%
State:

24%
9 or 10
This Hospital:

60%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
California:

7%
Yes, probably
Here:

30%
State:

24%
Yes, definitely
This Hospital:

63%
California:

69%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

106
State:

78
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

96.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
California:

95.8%

Children's Asthma

Percent of Children Who Received Reliever Medication While Hospitalized for Asthma
Here:

100.0%
State:

100.0%
Percent of Children Who Received Systemic Corticosteroid Medication While Hospitalized for Asthma
This Hospital:

100.0%
California:

99.5%
Percent of Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma
This Hospital:

79.0%
California:

85.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.2%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.5%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

12.1%
State:

11.7%
30-Day Readmission Rates from Heart Failure
Here:

23.5%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

19.4%
California:

18.3%

Quality Measures

Percent of long-stay high-risk residents with pressure ulcers
Here:

14.0%
State:

7.5%
Percent of long-stay residents who lose too much weight
Here:

8.9%
State:

6.3%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Hospital:

14.9%
California:

4.0%
Percent of long-stay residents with a urinary tract infection
This Hospital:

24.4%
State:

6.7%
Percent of long-stay residents who have depressive symptoms
This Hospital:

3.2%
California:

2.4%
Percent of long-stay residents who were physically restrained
This Hospital:

8.9%
State:

3.6%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
California:

93.0%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

94.0%
Percent of short-stay residents who self-report moderate to severe pain
Here:

23.5%
State:

21.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

93.6%
California:

81.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

89.2%
California:

79.7%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

8.2%
California:

2.2%
Percent of long-stay residents who received an antipsychotic medication
This Hospital:

6.7%
California:

19.0%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$41,073
State:

$39,980
Average Total Payments
This Hospital:

$9,379
State:

$7,146
Number of discharges: 17
Here:

4.28%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$60,633
California:

$59,369
Average Total Payments
Here:

$13,799
California:

$10,810
Number of discharges: 13
This Hospital:

3.27%
California:

0.79%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$33,532
State:

$36,707
Average Total Payments
This Hospital:

$9,153
California:

$7,245
Number of discharges: 18
This Hospital:

4.53%
California:

2.08%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$62,310
California:

$58,013
Average Total Payments
Here:

$13,332
State:

$10,305
Number of discharges: 15
Here:

3.78%
State:

2.00%
Diabetes with Complications
Average Covered Charges
Here:

$44,985
California:

$38,964
Average Total Payments
Here:

$9,044
California:

$7,470
Number of discharges: 14
This Hospital:

3.53%
California:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$52,468
California:

$55,838
Average Total Payments
Here:

$12,921
California:

$10,485
Number of discharges: 11
This Hospital:

2.77%
California:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$60,450
State:

$36,899
Average Total Payments
Here:

$8,964
California:

$6,233
Number of discharges: 13
Here:

3.27%
California:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$44,905
State:

$46,039
Average Total Payments
Here:

$11,484
California:

$8,685
Number of discharges: 19
This Hospital:

4.79%
State:

1.95%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$53,913
California:

$47,292
Average Total Payments
This Hospital:

$12,310
State:

$8,831
Number of discharges: 24
Here:

6.05%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$59,152
California:

$70,963
Average Total Payments
This Hospital:

$16,503
California:

$13,159
Number of discharges: 14
Here:

3.53%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$37,501
California:

$32,995
Average Total Payments
This Hospital:

$7,669
California:

$5,851
Number of discharges: 11
Here:

2.77%
State:

1.02%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$80,214
California:

$55,669
Average Total Payments
This Hospital:

$13,588
State:

$9,837
Number of discharges: 11
Here:

2.77%
State:

1.65%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$91,695
State:

$36,114
Average Total Payments
This Hospital:

$15,611
California:

$6,728
Number of discharges: 11
Here:

2.77%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$106,047
State:

$88,239
Average Total Payments
This Hospital:

$24,424
State:

$17,187
Number of discharges: 31
This Hospital:

7.81%
State:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$46,099
California:

$32,446
Average Total Payments
Here:

$7,748
State:

$5,975
Number of discharges: 15
This Hospital:

3.78%
State:

2.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$55,208
California:

$48,439
Average Total Payments
This Hospital:

$11,467
California:

$8,967
Number of discharges: 22
Here:

5.54%
State:

1.90%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$84,896
State:

$90,173
Average Total Payments
This Hospital:

$20,643
California:

$16,748
Number of discharges: 77
Here:

19.40%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$79,072
California:

$50,385
Average Total Payments
Here:

$14,465
California:

$9,612
Number of discharges: 18
Here:

4.53%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$44,444
California:

$48,755
Average Total Payments
Here:

$10,913
State:

$8,695
Number of discharges: 27
This Hospital:

6.80%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$83,823
California:

$70,362
Average Total Payments
Here:

$17,995
California:

$12,496
Number of discharges: 16
Here:

4.03%
California:

1.89%

Complaint Deficiency

Hospital Acquired Conditions

Falls and injuries
Here:

0.821%
California:

0.625%
Blood infection from a catheter in a large vein
This Hospital:

0.821%
California:

0.530%
Infection from a Urinary Catheter
Here:

0.410%
California:

0.608%
Severe pressure sores (bed sores)
Here:

0.410%
State:

0.321%

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