RESTHAVEN CARE CENTER - HOLLAND, MI
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Address 280 W 40TH STPhone (make sure to verify first before calling): (616) 796-3600 Number of Certified Beds: 145 Total Number of Residents: 137 Percent of Occupied Beds: 94% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Non profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 3 Stars Health Inspections Star Rating: 2 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 4 Stars RN Only Star Rating: 4 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 7.54Certified Nurse Aides - Full Time: 66.83 Certified Nurse Aides - Part Time: 10.41 Dietitians - Under Contract: 1.14 Food Service Personnel - Full Time: 8.77 Food Service Personnel - Part Time: 5.73 Housekeeping Personnel - Full Time: 9.01 Licensed Practical/ Vocational Nurses - Full Time: 22.71 Licensed Practical/ Vocational Nurses - Part Time: 4.97 Medical Directors - Under Contract: 0.23 Mental Health Services Personnel - Under Contract: 0.13 Nurses With Administrative Duties - Full Time: 6.46 Physical Therapists - Under Contract: 1.61 Registered Nurses - Full Time: 8.03 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 0.57 Activities Professionals - Full Time: 0.57 Occupational Therapists - Under Contract: 2.20 Pharmacists - Under Contract: 0.17 Speech Pathologists - Under Contract: 1.37 Registered Nurses - Part Time: 2.20 Occupational Therapy Assistants - Under Contract: 1.43 Social Workers - Part Time: 1.17 Housekeeping Personnel - Part Time: 1.50 Physical Therapy Aide - Under Contract: 2.46 Nurse Aides In Training - Part Time: 0.73 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyExits that are accessible at all times: Few (Immediate jeopardy to resident health or safety)Signs that state that exit doors are to be kept closed: Few (Minimal harm or potential for actual harm) Approved construction type or materials: Some (Minimal harm or potential for actual harm) A separate and independent backup electrical power source: Some (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Many (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Minimal harm or potential for actual harm) Smoke barrier doors that can resist smoke for at least 20 minutes: Many (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Many (Minimal harm or potential for actual harm) Did not have a written emergency evacuation plan: Many (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Many (Minimal harm or potential for actual harm) Properly installed hallway dispensers for alcohol-based hand rub: Many (Minimal harm or potential for actual harm) Reasonably accommodate the needs and preferences of each resident: Some (Minimal harm or potential for actual harm) Maintain comfortable sound levels: Some (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm) At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm) Keep each resident free from physical restraints, unless needed for medical treatment: Some (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Some (Minimal harm or potential for actual harm) Train all employees on what to do in an emergency, and carry out announced staff drills: Some (Potential for minimal harm) Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Many (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm) Keep each resident's personal and medical records private and confidential: Few (Minimal harm or potential for actual harm) Allow residents to easily view the results of the nursing home's most recent survey: Some (Minimal harm or potential for actual harm) Let residents talk to and get information from agencies acting on their behalf: Some (Minimal harm or potential for actual harm) Provide housekeeping and maintenance services: Some (Minimal harm or potential for actual harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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