HOLLAND COMMUNITY HOSPITAL - HOLLAND, MI

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Addresss:
602 MICHIGAN AVE
HOLLAND, MI, 49423
Phone (make sure to verify first before calling): (616) 392-5141

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 49.60
Registered Professional Nurses : 194.00
Other Salaried Personnel : 408.50
Dieticians : 3.80
Occupational Therapists : 5.10
Physical Therapists : 9.00
Registered Pharmacists : 6.50
Respiratory Therapists : 10.90
Speech Pathologists Or Audiologists : 3.00
Medical Social Workers : 2.90

Number Of Beds
Total: 193
Total Certified: 193
Psychiatric Unit Beds: 20

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 44%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
Here:

20%
State:

18%
Always
Here:

78%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
Michigan:

4%
Usually
Here:

18%
State:

17%
Always
Here:

80%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
State:

8%
Usually
Here:

28%
State:

24%
Always
Here:

67%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

6%
Usually
This Hospital:

24%
Michigan:

23%
Always
Here:

71%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

16%
Michigan:

20%
Usually
This Hospital:

23%
Michigan:

19%
Always
Here:

61%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Michigan:

9%
Usually
This Hospital:

17%
State:

20%
Always
This Hospital:

78%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
Michigan:

12%
Usually
Here:

32%
Michigan:

31%
Always
This Hospital:

61%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
State:

86%
No
Here:

9%
Michigan:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

8%
7 or 8
This Hospital:

17%
State:

22%
9 or 10
This Hospital:

77%
State:

70%

Would patients recommend the hospital to friends and family?

No
Here:

4%
State:

5%
Yes, probably
Here:

19%
Michigan:

25%
Yes, definitely
Here:

77%
Michigan:

70%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

39.700%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

6.300%
Michigan:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.063%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.005%
Michigan:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

6.400%
Michigan:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

2.500%
State:

2.361%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Michigan:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.3%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

97.0%
State:

93.3%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

8
Michigan:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
Michigan:

95.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Michigan:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
Michigan:

92.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Michigan:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

97.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
Michigan:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Michigan:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
Michigan:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

98.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.2%
Michigan:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.7%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.9%
Michigan:

11.4%
30-Day Readmission Rates from Heart Attack
Here:

17.5%
State:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

24.2%
Michigan:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.5%
State:

18.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$17,266
Michigan:

$30,858
Average Total Payments
Here:

$9,705
Michigan:

$12,898
Number of discharges: 16
Here:

1.23%
State:

1.21%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$14,243
State:

$15,656
Average Total Payments
Here:

$5,423
State:

$5,534
Number of discharges: 19
This Hospital:

1.46%
Michigan:

0.41%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$18,802
State:

$18,019
Average Total Payments
This Hospital:

$6,094
State:

$7,117
Number of discharges: 28
This Hospital:

2.15%
Michigan:

0.57%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$12,872
Michigan:

$15,249
Average Total Payments
Here:

$5,267
State:

$5,957
Number of discharges: 19
This Hospital:

1.46%
Michigan:

1.56%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$16,592
Michigan:

$22,828
Average Total Payments
This Hospital:

$7,606
Michigan:

$8,957
Number of discharges: 17
This Hospital:

1.30%
Michigan:

1.02%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$9,326
State:

$10,848
Average Total Payments
This Hospital:

$3,579
Michigan:

$4,054
Number of discharges: 25
This Hospital:

1.92%
State:

1.51%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$13,085
Michigan:

$13,281
Average Total Payments
Here:

$4,986
State:

$5,883
Number of discharges: 31
Here:

2.38%
State:

1.97%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$45,162
Michigan:

$34,100
Average Total Payments
This Hospital:

$12,761
State:

$14,796
Number of discharges: 12
This Hospital:

0.92%
Michigan:

0.32%
Chest Pain
Average Covered Charges
Here:

$10,038
Michigan:

$11,866
Average Total Payments
Here:

$3,390
Michigan:

$3,947
Number of discharges: 12
This Hospital:

0.92%
Michigan:

1.87%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$14,704
State:

$16,752
Average Total Payments
This Hospital:

$5,903
State:

$6,838
Number of discharges: 13
Here:

1.00%
State:

2.43%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$18,087
State:

$24,214
Average Total Payments
Here:

$6,472
State:

$8,026
Number of discharges: 23
Here:

1.77%
State:

1.60%
Diabetes with Complications
Average Covered Charges
Here:

$11,179
State:

$14,551
Average Total Payments
Here:

$5,061
Michigan:

$6,076
Number of discharges: 11
This Hospital:

0.84%
State:

0.71%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$13,925
State:

$13,870
Average Total Payments
This Hospital:

$4,464
State:

$5,175
Number of discharges: 33
Here:

2.53%
Michigan:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$14,391
State:

$18,450
Average Total Payments
Here:

$6,238
Michigan:

$7,226
Number of discharges: 56
Here:

4.30%
State:

2.09%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$24,696
Michigan:

$31,819
Average Total Payments
This Hospital:

$10,352
State:

$12,773
Number of discharges: 14
This Hospital:

1.07%
Michigan:

0.81%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$15,319
State:

$16,419
Average Total Payments
Here:

$5,648
State:

$6,652
Number of discharges: 25
Here:

1.92%
Michigan:

0.66%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$9,565
State:

$11,751
Average Total Payments
This Hospital:

$3,927
State:

$4,531
Number of discharges: 11
Here:

0.84%
Michigan:

0.43%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$13,576
State:

$17,110
Average Total Payments
This Hospital:

$5,914
Michigan:

$7,317
Number of discharges: 29
This Hospital:

2.23%
State:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$13,811
State:

$25,094
Average Total Payments
Here:

$8,442
State:

$10,533
Number of discharges: 20
This Hospital:

1.53%
Michigan:

3.04%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,373
State:

$11,986
Average Total Payments
This Hospital:

$4,137
State:

$4,982
Number of discharges: 14
This Hospital:

1.07%
Michigan:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$33,594
Michigan:

$34,665
Average Total Payments
Here:

$11,276
State:

$12,956
Number of discharges: 13
This Hospital:

1.00%
Michigan:

0.86%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$12,223
Michigan:

$20,410
Average Total Payments
Here:

$6,909
Michigan:

$8,126
Number of discharges: 19
This Hospital:

1.46%
State:

1.41%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$26,355
State:

$32,645
Average Total Payments
Here:

$10,683
State:

$13,419
Number of discharges: 12
This Hospital:

0.92%
State:

0.88%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$12,403
Michigan:

$16,037
Average Total Payments
Here:

$4,986
State:

$5,842
Number of discharges: 20
This Hospital:

1.53%
State:

0.67%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$11,069
State:

$12,900
Average Total Payments
This Hospital:

$4,832
State:

$5,490
Number of discharges: 22
This Hospital:

1.69%
Michigan:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$36,906
Michigan:

$34,590
Average Total Payments
This Hospital:

$13,476
Michigan:

$14,454
Number of discharges: 141
This Hospital:

10.82%
State:

5.70%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$11,212
State:

$15,895
Average Total Payments
Here:

$5,032
State:

$5,893
Number of discharges: 18
This Hospital:

1.38%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$8,514
State:

$11,978
Average Total Payments
This Hospital:

$4,124
State:

$4,928
Number of discharges: 19
Here:

1.46%
Michigan:

1.81%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$15,062
Michigan:

$27,446
Average Total Payments
This Hospital:

$9,091
State:

$12,070
Number of discharges: 12
Here:

0.92%
State:

0.41%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$54,187
Michigan:

$51,803
Average Total Payments
This Hospital:

$16,011
Michigan:

$18,463
Number of discharges: 12
This Hospital:

0.92%
Michigan:

0.44%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$15,164
Michigan:

$25,997
Average Total Payments
This Hospital:

$7,822
State:

$11,041
Number of discharges: 12
Here:

0.92%
Michigan:

0.37%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$10,670
Michigan:

$10,975
Average Total Payments
This Hospital:

$3,834
Michigan:

$4,598
Number of discharges: 12
Here:

0.92%
State:

0.54%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$21,783
Michigan:

$22,359
Average Total Payments
Here:

$7,691
State:

$8,891
Number of discharges: 48
This Hospital:

3.68%
State:

1.42%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$14,600
State:

$20,030
Average Total Payments
This Hospital:

$6,329
Michigan:

$7,634
Number of discharges: 14
This Hospital:

1.07%
Michigan:

0.48%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$15,315
Michigan:

$22,449
Average Total Payments
Here:

$7,731
State:

$9,316
Number of discharges: 11
This Hospital:

0.84%
State:

0.38%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$10,377
Michigan:

$14,010
Average Total Payments
Here:

$4,905
Michigan:

$5,838
Number of discharges: 18
This Hospital:

1.38%
State:

1.17%
Renal Failure with Complications
Average Covered Charges
Here:

$13,811
State:

$16,644
Average Total Payments
This Hospital:

$6,253
Michigan:

$7,327
Number of discharges: 47
Here:

3.61%
State:

2.06%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$21,344
Michigan:

$27,214
Average Total Payments
Here:

$9,429
Michigan:

$11,944
Number of discharges: 13
Here:

1.00%
Michigan:

1.56%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$21,114
Michigan:

$23,028
Average Total Payments
This Hospital:

$8,142
Michigan:

$10,117
Number of discharges: 17
This Hospital:

1.30%
Michigan:

0.57%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$21,998
State:

$33,415
Average Total Payments
Here:

$11,607
Michigan:

$14,054
Number of discharges: 14
Here:

1.07%
Michigan:

0.86%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$14,580
Michigan:

$13,979
Average Total Payments
This Hospital:

$4,696
Michigan:

$5,668
Number of discharges: 12
This Hospital:

0.92%
State:

0.83%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$23,126
Michigan:

$31,268
Average Total Payments
This Hospital:

$11,051
State:

$13,308
Number of discharges: 159
Here:

12.20%
Michigan:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$14,257
Michigan:

$18,305
Average Total Payments
This Hospital:

$6,838
Michigan:

$8,034
Number of discharges: 70
This Hospital:

5.37%
State:

1.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$13,534
Michigan:

$16,425
Average Total Payments
This Hospital:

$6,041
State:

$7,142
Number of discharges: 28
This Hospital:

2.15%
Michigan:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$24,227
State:

$24,354
Average Total Payments
This Hospital:

$8,989
Michigan:

$10,062
Number of discharges: 11
This Hospital:

0.84%
Michigan:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,996
Michigan:

$11,947
Average Total Payments
Here:

$4,331
Michigan:

$4,951
Number of discharges: 18
This Hospital:

1.38%
Michigan:

0.82%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$71,952
State:

$59,725
Average Total Payments
Here:

$23,896
State:

$26,977
Number of discharges: 24
Here:

1.84%
State:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$10,609
Michigan:

$13,390
Average Total Payments
This Hospital:

$4,637
State:

$5,119
Number of discharges: 28
Here:

2.15%
Michigan:

2.41%
Transient Ischemia
Average Covered Charges
Here:

$10,096
State:

$13,892
Average Total Payments
Here:

$4,507
Michigan:

$5,129
Number of discharges: 31
This Hospital:

2.38%
State:

1.33%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
Here:

0.238%
State:

0.110%
Falls and injuries
This Hospital:

0.951%
Michigan:

0.678%
Blood infection from a catheter in a large vein
Here:

0.713%
Michigan:

0.436%
Infection from a Urinary Catheter
This Hospital:

1.665%
Michigan:

0.521%
Signs of Uncontrolled Blood Sugar
Here:

0.238%
State:

0.149%

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