PLEASANT VIEW CENTER, GENESIS HEALTHCARE - CONCORD, NH

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Address

239 PLEASANT STREET
CONCORD, NH, 03301

Phone (make sure to verify first before calling): (603) 224-6561

Number of Certified Beds: 176
Total Number of Residents: 158
Percent of Occupied Beds: 90%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Both
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 5 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 11.80
Administrative Staff - Part Time: 0.71
Certified Nurse Aides - Full Time: 58.51
Certified Nurse Aides - Part Time: 11.60
Dietitians - Under Contract: 0.74
Food Service Personnel - Full Time: 16.01
Food Service Personnel - Part Time: 5.46
Housekeeping Personnel - Full Time: 13.84
Licensed Practical/ Vocational Nurses - Full Time: 16.07
Licensed Practical/ Vocational Nurses - Part Time: 3.57
Medical Directors - Under Contract: 0.23
Mental Health Services Personnel - Under Contract: 0.46
Nurses With Administrative Duties - Full Time: 5.40
Persons Not Included In Any Other Categories - Full Time: 9.29
Physical Therapists - Under Contract: 3.36
Registered Nurses - Full Time: 18.97
Rn Director Of Nursing - Full Time: 1.03
Social Workers - Full Time: 4.43
Activities Professionals - Full Time: 4.13
Activities Professionals - Part Time: 2.83
Dentists - Under Contract: 0.11
Occupational Therapists - Under Contract: 6.53
Speech Pathologists - Under Contract: 1.44
Other Physicians - Under Contract: 1.23
Persons Not Included In Any Other Categories - Part Time: 0.47
Registered Nurses - Part Time: 2.03
Occupational Therapy Assistants - Under Contract: 3.43
Social Workers - Part Time: 0.51
Housekeeping Personnel - Part Time: 0.80
Physical Therapy Aide - Under Contract: 2.06
Medication Aides/ Technicians - Part Time: 0.23

Provided Services

Activities Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Onsite To Residents
Diagnostic Xray Services Are Provided Offsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Non Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Non Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Non Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	1.150
New Hampshire:	0.891

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.440
State:	0.622

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.590
New Hampshire:	1.503

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.130
New Hampshire:	0.095

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.130
State:	0.099

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:	8.8%
New Hampshire:	16.9%

Percent of long-stay residents who self-report moderate to severe pain

Here:	11.6%
State:	10.9%

Percent of long-stay high-risk residents with pressure ulcers

Here:	3.4%
New Hampshire:	4.0%

Percent of long-stay residents who lose too much weight

Here:	6.4%
New Hampshire:	7.2%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

This Nursing Home:	53.7%
New Hampshire:	41.2%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	8.7%
State:	4.7%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	6.3%
State:	6.1%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	1.7%
New Hampshire:	7.8%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	6.3%
State:	3.8%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	97.7%
New Hampshire:	97.3%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	99.2%
New Hampshire:	98.4%

Percent of short-stay residents who self-report moderate to severe pain

This Nursing Home:	22.6%
New Hampshire:	20.4%

Percent of short-stay residents with Pressure ulcers that are new or worsened

Here:	0.4%
New Hampshire:	1.4%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	86.1%
New Hampshire:	92.9%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	86.0%
New Hampshire:	92.3%

Percent of short-stay residents who newly received an antipsychotic medication

Here:	5.4%
State:	2.6%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	22.4%
New Hampshire:	25.1%

Complaint Deficiency

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Many (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for: Few (Minimal harm or potential for actual harm)

Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm)

Review or revise the resident's care plan after any major change in a resident's physical or mental health: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Some (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Many (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Minimal harm or potential for actual harm)

Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property: Few (Actual harm)

Provide housekeeping and maintenance services: Few (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety)

Post nurse staffing information/data on a daily basis: Some (Potential for minimal harm)

Be administered in an acceptable way that maintains the well-being of each resident : Many (Minimal harm or potential for actual harm)

Employ or obtain outside professional resources providing services in the nursing home that meet professional standards: Many (Minimal harm or potential for actual harm)

Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility: Many (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Minimal harm or potential for actual harm)

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Many (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Some (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Some (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

CONCORD HOSPITAL (0.17 miles)
HEALTHSOUTH REHABILITATION HOSPITAL (0.22 miles)
N H HOSPITAL-PSYCHIATRIC NURSING HOME (0.82 miles)
NEW HAMPSHIRE HOSP-MED SURG BLDG (0.82 miles)
NEW HAMPSHIRE HOSP-PSYCH UNIT (0.82 miles)
NEW HAMPSHIRE KIDNEY CENTER (FMC) (0.15 miles)
PRESIDENTIAL OAKS (0.36 miles)

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