PHOENIX INDIAN MEDICAL CENTER - PHOENIX, AZ

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Addresss:
4212 NORTH 16TH STREET
PHOENIX, AZ, 85016
Phone (make sure to verify first before calling): (602) 263-1200

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Federal
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 33.00
Registered Professional Nurses : 141.00
Physical Therapists : 3.00
Registered Pharmacists : 11.00
Physicians : 47.00
Medical Social Workers : 6.00
Residents (Physicians) : 12.00

Number Of Beds
Total: 179
Total Certified: 179

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
Arizona:

5%
Usually
This Hospital:

20%
State:

19%
Always
Here:

74%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
Arizona:

6%
Usually
This Hospital:

18%
State:

17%
Always
Here:

80%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
State:

10%
Usually
Here:

25%
State:

25%
Always
This Hospital:

63%
Arizona:

65%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

7%
Usually
Here:

22%
Arizona:

24%
Always
This Hospital:

72%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

16%
State:

20%
Usually
This Hospital:

18%
State:

18%
Always
This Hospital:

66%
Arizona:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

12%
State:

10%
Usually
This Hospital:

25%
State:

20%
Always
This Hospital:

63%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

14%
State:

12%
Usually
Here:

35%
State:

32%
Always
Here:

51%
Arizona:

56%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
State:

84%
No
Here:

15%
Arizona:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
State:

9%
7 or 8
Here:

34%
Arizona:

23%
9 or 10
Here:

59%
State:

68%

Would patients recommend the hospital to friends and family?

No
Here:

4%
Arizona:

6%
Yes, probably
This Hospital:

41%
State:

24%
Yes, definitely
This Hospital:

55%
Arizona:

70%

Process of Care

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

85.0%
State:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

85.0%
Arizona:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

85.0%
State:

97.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

90.0%
State:

96.1%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

83.0%
State:

93.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
State:

94.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

77.0%
Arizona:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
Arizona:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
Arizona:

96.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

95.0%
Arizona:

97.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Arizona:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

93.7%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

96.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

98.0%
Arizona:

99.7%

Outcome of Care

30-Day Mortality Rates from Pneumonia
This Hospital:

12.6%
Arizona:

11.5%
30-Day Readmission Rates from Pneumonia
Here:

18.2%
Arizona:

18.7%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

2.268%
Arizona:

0.463%
Severe pressure sores (bed sores)
Here:

2.268%
Arizona:

0.404%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
Here:

$12,651
Arizona:

$20,968
Average Total Payments
This Hospital:

$9,538
State:

$6,038
Number of discharges: 21
Here:

40.38%
State:

2.18%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$9,836
Arizona:

$20,856
Average Total Payments
Here:

$9,377
State:

$5,558
Number of discharges: 16
Here:

30.77%
Arizona:

2.69%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$9,957
State:

$27,410
Average Total Payments
Here:

$12,067
State:

$7,239
Number of discharges: 15
This Hospital:

28.85%
Arizona:

2.95%

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