MERCY MEDICAL CENTER - SPRINGFIELD, MA

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Addresss:
271 CAREW STREET
SPRINGFIELD, MA, 01104
Phone (make sure to verify first before calling): (413) 748-9000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 8.00
Registered Professional Nurses : 272.95
Dieticians : 34.00
Occupational Therapists : 12.90
Physical Therapists : 12.10
Registered Pharmacists : 10.60
Respiratory Therapists : 185.00
Speech Pathologists Or Audiologists : 8.90
Physicians : 6.00
Medical Social Workers : 25.00
Physician Assistants : 1.00

Number Of Beds
Total: 339
Total Certified: 339
Psychiatric Unit Beds: 50
Rehabilitation Unit Beds: 30

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
State:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

92.0%
State:

99.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

93.0%
State:

96.7%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

95.0%
Massachusetts:

99.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
Massachusetts:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

67
Massachusetts:

62
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

97.0%
State:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
Massachusetts:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

85.0%
State:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Massachusetts:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

94.0%
Massachusetts:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

96.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

94.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

97.0%
State:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

95.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
Massachusetts:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Massachusetts:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
Massachusetts:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

99.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
State:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
Massachusetts:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

13.2%
Massachusetts:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

9.9%
Massachusetts:

10.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.0%
State:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.9%
State:

20.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.1%
Massachusetts:

25.3%
30-Day Readmission Rates from Pneumonia
Here:

17.6%
Massachusetts:

19.2%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$18,992
State:

$18,228
Average Total Payments
Here:

$7,445
Massachusetts:

$8,884
Number of discharges: 31
This Hospital:

1.04%
State:

0.63%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$25,635
Massachusetts:

$24,260
Average Total Payments
This Hospital:

$12,383
Massachusetts:

$13,664
Number of discharges: 22
Here:

0.74%
Massachusetts:

1.01%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$12,113
Massachusetts:

$13,345
Average Total Payments
Here:

$5,632
State:

$6,153
Number of discharges: 17
This Hospital:

0.57%
Massachusetts:

0.38%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$10,371
State:

$8,093
Average Total Payments
This Hospital:

$4,606
Massachusetts:

$5,182
Number of discharges: 24
Here:

0.81%
State:

1.55%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$12,690
Massachusetts:

$9,468
Average Total Payments
This Hospital:

$4,208
State:

$4,509
Number of discharges: 18
This Hospital:

0.61%
State:

0.53%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$17,719
Massachusetts:

$22,809
Average Total Payments
Here:

$7,152
State:

$8,141
Number of discharges: 37
This Hospital:

1.25%
State:

0.50%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$13,225
Massachusetts:

$11,891
Average Total Payments
This Hospital:

$6,086
State:

$6,592
Number of discharges: 35
Here:

1.18%
Massachusetts:

0.60%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$10,361
Massachusetts:

$9,205
Average Total Payments
Here:

$4,389
State:

$5,274
Number of discharges: 21
Here:

0.71%
State:

0.38%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$15,584
Massachusetts:

$12,625
Average Total Payments
Here:

$5,987
State:

$6,629
Number of discharges: 61
This Hospital:

2.06%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$18,926
State:

$18,415
Average Total Payments
Here:

$8,704
State:

$9,696
Number of discharges: 23
This Hospital:

0.77%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,112
State:

$9,061
Average Total Payments
Here:

$4,113
State:

$4,421
Number of discharges: 30
Here:

1.01%
State:

1.61%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$17,740
Massachusetts:

$20,256
Average Total Payments
Here:

$9,866
Massachusetts:

$11,884
Number of discharges: 11
Here:

0.37%
Massachusetts:

0.28%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$13,205
State:

$11,351
Average Total Payments
This Hospital:

$6,007
State:

$6,458
Number of discharges: 106
This Hospital:

3.57%
Massachusetts:

2.40%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$42,155
State:

$38,614
Average Total Payments
Here:

$13,815
Massachusetts:

$17,326
Number of discharges: 20
Here:

0.67%
State:

0.17%
Chest Pain
Average Covered Charges
Here:

$10,738
Massachusetts:

$9,185
Average Total Payments
Here:

$3,971
Massachusetts:

$4,239
Number of discharges: 79
Here:

2.66%
State:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$16,434
Massachusetts:

$12,798
Average Total Payments
This Hospital:

$6,815
State:

$7,244
Number of discharges: 99
Here:

3.34%
State:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$19,720
Massachusetts:

$16,231
Average Total Payments
This Hospital:

$8,238
Massachusetts:

$8,802
Number of discharges: 72
Here:

2.43%
State:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$14,087
State:

$9,969
Average Total Payments
This Hospital:

$5,175
Massachusetts:

$5,450
Number of discharges: 63
Here:

2.12%
Massachusetts:

1.72%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$24,565
State:

$26,807
Average Total Payments
This Hospital:

$7,848
State:

$9,521
Number of discharges: 14
Here:

0.47%
State:

1.08%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,048
Massachusetts:

$15,171
Average Total Payments
This Hospital:

$6,193
State:

$7,206
Number of discharges: 12
This Hospital:

0.40%
State:

0.41%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$13,552
State:

$16,358
Average Total Payments
This Hospital:

$6,563
State:

$7,647
Number of discharges: 15
This Hospital:

0.51%
State:

0.55%
Diabetes with Complications
Average Covered Charges
This Hospital:

$10,859
Massachusetts:

$12,197
Average Total Payments
This Hospital:

$5,740
State:

$6,605
Number of discharges: 22
Here:

0.74%
Massachusetts:

0.69%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
This Hospital:

$20,175
Massachusetts:

$17,358
Average Total Payments
Here:

$7,277
Massachusetts:

$8,510
Number of discharges: 19
Here:

0.64%
State:

0.42%
Dysequilibrium
Average Covered Charges
Here:

$10,605
State:

$11,223
Average Total Payments
Here:

$4,609
Massachusetts:

$4,966
Number of discharges: 13
Here:

0.44%
State:

0.61%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$15,945
Massachusetts:

$19,186
Average Total Payments
Here:

$8,334
State:

$9,654
Number of discharges: 16
This Hospital:

0.54%
State:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$12,418
State:

$12,124
Average Total Payments
Here:

$5,204
State:

$5,687
Number of discharges: 131
Here:

4.41%
Massachusetts:

4.36%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$9,672
Massachusetts:

$10,973
Average Total Payments
This Hospital:

$4,671
State:

$5,256
Number of discharges: 12
This Hospital:

0.40%
Massachusetts:

0.42%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$15,325
Massachusetts:

$11,257
Average Total Payments
This Hospital:

$5,230
State:

$5,486
Number of discharges: 26
Here:

0.88%
Massachusetts:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$14,327
Massachusetts:

$17,305
Average Total Payments
Here:

$7,297
Massachusetts:

$8,001
Number of discharges: 53
Here:

1.79%
State:

2.01%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$21,540
State:

$27,685
Average Total Payments
This Hospital:

$11,487
State:

$13,824
Number of discharges: 13
Here:

0.44%
Massachusetts:

0.69%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$11,616
State:

$11,898
Average Total Payments
Here:

$5,155
State:

$5,640
Number of discharges: 14
This Hospital:

0.47%
Massachusetts:

0.48%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$15,995
Massachusetts:

$15,067
Average Total Payments
This Hospital:

$6,678
State:

$7,402
Number of discharges: 34
Here:

1.15%
State:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$9,187
State:

$11,121
Average Total Payments
This Hospital:

$4,732
Massachusetts:

$5,063
Number of discharges: 21
Here:

0.71%
Massachusetts:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$17,407
State:

$15,544
Average Total Payments
Here:

$7,217
Massachusetts:

$7,997
Number of discharges: 101
This Hospital:

3.40%
Massachusetts:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$22,454
Massachusetts:

$20,800
Average Total Payments
This Hospital:

$10,417
State:

$11,374
Number of discharges: 48
Here:

1.62%
Massachusetts:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,832
Massachusetts:

$11,002
Average Total Payments
This Hospital:

$4,903
State:

$5,276
Number of discharges: 32
Here:

1.08%
State:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$29,419
Massachusetts:

$34,898
Average Total Payments
Here:

$13,214
Massachusetts:

$14,569
Number of discharges: 27
This Hospital:

0.91%
Massachusetts:

0.99%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$39,100
Massachusetts:

$48,942
Average Total Payments
This Hospital:

$20,981
Massachusetts:

$24,580
Number of discharges: 13
Here:

0.44%
State:

0.26%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$16,043
Massachusetts:

$21,398
Average Total Payments
Here:

$8,228
State:

$9,714
Number of discharges: 46
Here:

1.55%
State:

1.28%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$22,222
Massachusetts:

$33,644
Average Total Payments
This Hospital:

$12,852
Massachusetts:

$15,511
Number of discharges: 23
This Hospital:

0.77%
State:

0.74%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$12,301
Massachusetts:

$17,699
Average Total Payments
This Hospital:

$5,868
Massachusetts:

$6,528
Number of discharges: 34
This Hospital:

1.15%
State:

0.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$17,961
State:

$15,868
Average Total Payments
This Hospital:

$8,244
State:

$8,932
Number of discharges: 39
This Hospital:

1.31%
Massachusetts:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$13,822
State:

$11,735
Average Total Payments
Here:

$5,581
State:

$5,950
Number of discharges: 127
This Hospital:

4.28%
Massachusetts:

3.33%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$23,282
Massachusetts:

$17,258
Average Total Payments
This Hospital:

$9,222
Massachusetts:

$9,740
Number of discharges: 17
Here:

0.57%
State:

0.61%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$40,236
State:

$34,815
Average Total Payments
This Hospital:

$14,998
State:

$16,169
Number of discharges: 126
Here:

4.25%
Massachusetts:

5.05%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$41,807
State:

$47,736
Average Total Payments
This Hospital:

$18,278
Massachusetts:

$20,782
Number of discharges: 34
Here:

1.15%
Massachusetts:

0.73%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$101,944
Massachusetts:

$89,293
Average Total Payments
Here:

$38,432
State:

$41,855
Number of discharges: 23
Here:

0.77%
Massachusetts:

0.44%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$12,964
Massachusetts:

$13,283
Average Total Payments
Here:

$5,824
State:

$6,375
Number of discharges: 34
Here:

1.15%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$14,617
Massachusetts:

$17,371
Average Total Payments
This Hospital:

$8,080
State:

$9,228
Number of discharges: 28
Here:

0.94%
Massachusetts:

0.65%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,749
Massachusetts:

$11,032
Average Total Payments
This Hospital:

$4,842
State:

$5,408
Number of discharges: 72
This Hospital:

2.43%
State:

2.34%
Other Circulatory System Diagnoses with Complications
Average Covered Charges
This Hospital:

$15,319
Massachusetts:

$19,359
Average Total Payments
Here:

$6,411
State:

$8,410
Number of discharges: 12
Here:

0.40%
State:

0.31%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$15,839
State:

$16,291
Average Total Payments
Here:

$7,170
Massachusetts:

$8,089
Number of discharges: 30
This Hospital:

1.01%
State:

0.74%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$14,466
State:

$15,504
Average Total Payments
Here:

$6,726
State:

$7,834
Number of discharges: 20
Here:

0.67%
Massachusetts:

0.53%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$8,588
Massachusetts:

$11,310
Average Total Payments
This Hospital:

$4,498
Massachusetts:

$5,178
Number of discharges: 14
This Hospital:

0.47%
State:

0.57%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$24,110
Massachusetts:

$18,051
Average Total Payments
This Hospital:

$9,359
Massachusetts:

$9,910
Number of discharges: 50
Here:

1.68%
State:

1.08%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$12,988
State:

$18,441
Average Total Payments
Here:

$6,974
Massachusetts:

$8,312
Number of discharges: 19
This Hospital:

0.64%
State:

0.46%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$10,042
State:

$12,727
Average Total Payments
This Hospital:

$5,729
Massachusetts:

$6,341
Number of discharges: 29
Here:

0.98%
State:

1.15%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$13,896
State:

$14,101
Average Total Payments
This Hospital:

$7,221
State:

$7,793
Number of discharges: 98
Here:

3.30%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$16,978
Massachusetts:

$22,295
Average Total Payments
This Hospital:

$10,927
State:

$12,764
Number of discharges: 45
Here:

1.52%
Massachusetts:

1.23%
Renal Failure without Complications
Average Covered Charges
Here:

$11,612
State:

$10,608
Average Total Payments
Here:

$4,757
State:

$5,236
Number of discharges: 16
Here:

0.54%
Massachusetts:

0.34%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$24,467
Massachusetts:

$20,284
Average Total Payments
Here:

$10,264
Massachusetts:

$10,835
Number of discharges: 32
This Hospital:

1.08%
State:

1.09%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$28,410
Massachusetts:

$26,638
Average Total Payments
This Hospital:

$14,365
Massachusetts:

$15,116
Number of discharges: 32
Here:

1.08%
State:

1.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$46,656
State:

$39,531
Average Total Payments
This Hospital:

$16,341
State:

$18,650
Number of discharges: 14
Here:

0.47%
Massachusetts:

0.77%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$11,283
Massachusetts:

$14,164
Average Total Payments
This Hospital:

$5,507
Massachusetts:

$6,348
Number of discharges: 25
Here:

0.84%
State:

0.94%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$33,401
Massachusetts:

$27,269
Average Total Payments
This Hospital:

$13,438
State:

$14,585
Number of discharges: 91
This Hospital:

3.07%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$19,429
State:

$16,201
Average Total Payments
Here:

$8,040
Massachusetts:

$8,660
Number of discharges: 59
Here:

1.99%
Massachusetts:

1.16%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$11,701
State:

$11,667
Average Total Payments
This Hospital:

$4,782
State:

$5,423
Number of discharges: 15
Here:

0.51%
Massachusetts:

0.80%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$16,078
Massachusetts:

$14,686
Average Total Payments
This Hospital:

$6,928
State:

$7,667
Number of discharges: 101
Here:

3.40%
State:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$22,118
Massachusetts:

$20,722
Average Total Payments
This Hospital:

$10,131
Massachusetts:

$11,062
Number of discharges: 56
Here:

1.89%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$10,909
Massachusetts:

$10,334
Average Total Payments
Here:

$5,097
Massachusetts:

$5,319
Number of discharges: 34
This Hospital:

1.15%
Massachusetts:

1.20%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$70,287
Massachusetts:

$62,198
Average Total Payments
This Hospital:

$28,418
State:

$31,425
Number of discharges: 45
This Hospital:

1.52%
State:

0.52%
Syncope and Collapse
Average Covered Charges
This Hospital:

$12,701
State:

$10,915
Average Total Payments
This Hospital:

$5,181
Massachusetts:

$5,557
Number of discharges: 86
This Hospital:

2.90%
State:

2.83%
Transient Ischemia
Average Covered Charges
This Hospital:

$10,755
State:

$13,501
Average Total Payments
Here:

$5,278
Massachusetts:

$5,542
Number of discharges: 37
Here:

1.25%
Massachusetts:

0.97%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.550%
Massachusetts:

0.520%
Blood infection from a catheter in a large vein
This Hospital:

0.330%
State:

0.298%
Severe pressure sores (bed sores)
This Hospital:

0.110%
Massachusetts:

0.185%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

11.700%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.038%
State:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.013%
Massachusetts:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.200%
Massachusetts:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.200%
Massachusetts:

2.235%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

5%
Usually
This Hospital:

21%
Massachusetts:

17%
Always
This Hospital:

73%
Massachusetts:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

5%
Usually
This Hospital:

18%
State:

15%
Always
This Hospital:

77%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

17%
State:

10%
Usually
This Hospital:

29%
State:

26%
Always
This Hospital:

54%
Massachusetts:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

7%
Usually
This Hospital:

31%
State:

22%
Always
This Hospital:

62%
Massachusetts:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
State:

19%
Usually
This Hospital:

22%
State:

19%
Always
Here:

57%
Massachusetts:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
Massachusetts:

8%
Usually
This Hospital:

22%
Massachusetts:

19%
Always
This Hospital:

68%
Massachusetts:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

25%
State:

15%
Usually
This Hospital:

37%
State:

34%
Always
Here:

38%
State:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
State:

86%
No
Here:

16%
Massachusetts:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
Massachusetts:

8%
7 or 8
Here:

27%
Massachusetts:

24%
9 or 10
Here:

64%
Massachusetts:

68%

Would patients recommend the hospital to friends and family?

No
Here:

7%
Massachusetts:

4%
Yes, probably
Here:

22%
State:

23%
Yes, definitely
This Hospital:

71%
State:

73%

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