MAYO CLINIC HOSPITAL - PHOENIX, AZ

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MAYO CLINIC HOSPITAL
5777 EAST MAYO BOULEVARD
PHOENIX, AZ, 85054

Phone (make sure to verify first before calling): (480) 515-6296

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 25.00
Registered Professional Nurses : 507.00
Other Salaried Personnel : 403.25
Dieticians : 3.50
Occupational Therapists : 8.50
Physical Therapists : 11.00
Registered Pharmacists : 15.75
Respiratory Therapists : 26.00
Speech Pathologists Or Audiologists : 1.50
Physicians : 0.34
Medical Social Workers : 4.50
Residents (Physicians) : 53.00

Number Of Beds

Total: 244
Total Certified: 244
Rehabilitation Unit Beds: 7

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,560

Acute myocardial infarction, discharged alive w MCC: $12,406

Acute myocardial infarction, discharged alive w CC: $7,808

Heart failure and shock w/o CC/MCC: $4,616

Heart failure and shock w MCC: $9,335

Heart failure and shock w CC: $6,437

Chronic obstructive pulmonary disease w/o CC/MCC: $4,638

Chronic obstructive pulmonary disease w MCC: $8,331

Chronic obstructive pulmonary disease w CC: $6,238

Simple pneumonia and pleurisy w MCC: $9,160

Diabetes w MCC: $8,692

Chest Pain: $3,397

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $28,047

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $51,357

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $33,756

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $32,440

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $31,942

Cardiac defibrillator implant w/o cardiac cath w MCC: $42,910

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $88,575

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $50,840

Extracranial procedures w/o CC/MCC: $6,397

Extracranial procedures w CC: $9,926

Coronary bypass w/o cardiac cath w/o MCC: $22,981

Coronary bypass w/o cardiac cath w MCC: $36,258

Permanent cardiac pacemaker implant w/o CC/MCC: $12,824

Permanent cardiac pacemaker implant w CC: $16,550

Perc cardiovasc proc w drug-eluting stent w/o MCC: $12,229

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,201

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $15,833

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,553

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $22,824

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,168

Hernia procedures except inguinal and femoral w MCC: $15,893

Hernia procedures except inguinal and femoral w CC: $8,963

Major small and large bowel procedures w/o CC/MCC: $10,373

Major small and large bowel procedures w CC: $16,360

Major small and large bowel procedures w MCC: $33,032

Stomach, esophageal duodenal proc w/o CC/MCC: $9,290

Cervical spinal fusion w/o CC/MCC: $12,237

Cervical spinal fusion w MCC: $39,116

Cervical spinal fusion w CC: $16,535

Spinal fusion except cervical w/o MCC: $22,765

Spinal fusion except cervical w MCC: $36,269

Back and neck proc exc spinal fusion w/o CC/MCC: $5,999

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,998

Major shoulder or elbow joint procedures w/o CC/MCC: $7,003

Major shoulder or elbow joint procedures w CC/MCC: $10,975

Bilateral or multiple major joint procs of lower extremity w/o MCC: $20,099

Major joint replacement or reattachment of lower extremity w/o MCC: $12,836

Major joint replacement or reattachment of lower extremity w MCC: $21,035

Revision of hip or knee replacement w/o CC/MCC: $15,664

Revision of hip or knee replacement w CC: $19,583

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,425

Biopsies of musculoskeletal system and connective tissue w CC: $13,340

Other musculoskelet sys and conn tiss O.R. proc w MCC: $19,608

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,800

Kidney and ureter procedures for neoplasm w MCC: $20,959

Kidney and ureter procedures for neoplasm w CC: $11,908

Revision of hip or knee replacement w MCC: $29,046

Kidney and ureter procedures for non-neoplasm w MCC: $21,322

Bilateral or multiple major joint procs of lower extremity w MCC: $29,038

Transurethral procedures w MCC: $14,314

Other kidney and urinary tract procedures w/o CC/MCC: $8,370

Other kidney and urinary tract procedures w MCC: $17,712

Other kidney and urinary tract procedures w CC: $13,801

Transurethral prostatectomy w/o CC/MCC: $4,044

Transurethral prostatectomy w CC/MCC: $7,150

Female reproductive system reconstructive procedures: $5,218

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,394

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	27.600%
State:	31.440%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.052%
State:	0.151%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.009%
State:	0.082%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 50%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	6%

Usually

This Hospital:	16%
Arizona:	20%

Always

Here:	82%
Arizona:	74%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
State:	6%

Usually

Here:	13%
State:	18%

Always

Here:	84%
Arizona:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	3%
Arizona:	11%

Usually

Here:	19%
Arizona:	26%

Always

Here:	78%
State:	63%

How often was patients' pain well controlled?

Sometimes or never

Here:	3%
Arizona:	7%

Usually

This Hospital:	24%
Arizona:	24%

Always

This Hospital:	73%
Arizona:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	16%
State:	22%

Usually

This Hospital:	18%
State:	18%

Always

Here:	66%
State:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	5%
Arizona:	11%

Usually

Here:	21%
State:	21%

Always

This Hospital:	74%
State:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	5%
Arizona:	13%

Usually

Here:	29%
Arizona:	32%

Always

Here:	66%
State:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	88%
State:	82%

This Hospital:	12%
Arizona:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	4%
State:	10%

7 or 8

This Hospital:	13%
State:	23%

9 or 10

This Hospital:	83%
Arizona:	67%

Would patients recommend the hospital to friends and family?

Yes, probably

This Hospital:	14%
State:	25%

Yes, definitely

Here:	86%
Arizona:	69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
Arizona:	98.5%

Percent of Patients Given Aspirin at Discharge

Here:	99.0%
State:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	97.0%
State:	94.7%

Percent of Patients Given Beta Blocker at Discharge

Here:	99.0%
State:	98.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Arizona:	99.2%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	97.0%
State:	88.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	7
Arizona:	11

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
State:	93.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Arizona:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
Arizona:	93.7%

Percent of Patients Given Discharge Instructions

This Hospital:	89.0%
Arizona:	82.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	94.0%
Arizona:	94.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	94.0%
Arizona:	95.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	95.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	93.0%
State:	92.4%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	83.0%
State:	88.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	87.0%
Arizona:	90.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
State:	96.6%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	96.0%
State:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
Arizona:	97.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	95.0%
State:	88.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	96.0%
Arizona:	91.5%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	100.0%
State:	95.3%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Arizona:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	90.0%
State:	89.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	90.0%
Arizona:	92.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	96.0%
Arizona:	93.1%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	98.0%
State:	94.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	14.0%
State:	15.7%

30-Day Mortality Rates from Heart Failure

Here:	9.5%
Arizona:	10.5%

30-Day Mortality Rates from Pneumonia

This Hospital:	8.8%
Arizona:	10.7%

30-Day Readmission Rates from Heart Attack

Here:	20.1%
Arizona:	20.2%

30-Day Readmission Rates from Heart Failure

Here:	22.9%
State:	24.2%

30-Day Readmission Rates from Pneumonia

Here:	18.9%
State:	18.0%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

This Hospital:	0.156%
Arizona:	0.109%

Falls And Trauma

This Hospital:	0.505%
Arizona:	0.633%

Vascular Catheter-Associated Infection

This Hospital:	0.722%
State:	0.304%

Catheter-Associated UTI

Here:	0.939%
State:	0.334%

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