MASSENA MEMORIAL HOSPITAL - MASSENA, NY

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Addresss:
1 HOSPITAL DRIVE
MASSENA, NY, 13662
Phone (make sure to verify first before calling): (315) 764-1711

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 21.00
Registered Professional Nurses : 85.00
Other Salaried Personnel : 196.00
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Dieticians : 3.00
Physical Therapists : 3.20
Registered Pharmacists : 2.00
Respiratory Therapists : 5.50
Physicians : 3.00
Medical Social Workers : 1.00
Medical Laboratory Technologists : 16.50
Nuclear Medicine Technicians : 2.00
Physician Assistants : 5.00
Diagnostic Radiology Technicians : 6.30
Nurse Practitioners: 1.00

Number Of Beds
Total: 50
Total Certified: 50

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Extracorporeal Shock Wave Lithotripter Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.0%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
New York:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
New York:

97.3%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
This Hospital:

100
State:

72
Median Time to Fibrinolysis
Here:

17
New York:

26

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New York:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

94.8%
Percent of Patients Given Discharge Instructions
Here:

99.0%
State:

92.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
New York:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

94.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

96.0%
New York:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

96.0%
New York:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

96.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
New York:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

97.0%
State:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

88.0%
State:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

93.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

89.0%
New York:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

89.0%
State:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

94.0%
New York:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
New York:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

86.0%
State:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
New York:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.5%
State:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

14.7%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

15.7%
State:

11.6%
30-Day Readmission Rates from Heart Failure
Here:

23.6%
State:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

22.4%
New York:

19.8%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.289%
New York:

0.660%
Infection from a Urinary Catheter
Here:

0.430%
State:

0.461%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
New York:

7%
Usually
Here:

19%
State:

20%
Always
This Hospital:

76%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
New York:

6%
Usually
This Hospital:

15%
New York:

17%
Always
This Hospital:

79%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
New York:

15%
Usually
This Hospital:

26%
New York:

27%
Always
Here:

64%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

9%
Usually
Here:

26%
State:

25%
Always
Here:

67%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
New York:

24%
Usually
Here:

20%
New York:

18%
Always
Here:

59%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
State:

11%
Usually
Here:

18%
State:

22%
Always
This Hospital:

77%
State:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

14%
New York:

17%
Usually
This Hospital:

40%
State:

34%
Always
This Hospital:

46%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
New York:

81%
No
This Hospital:

20%
New York:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

12%
State:

12%
7 or 8
This Hospital:

28%
State:

27%
9 or 10
This Hospital:

60%
State:

61%

Would patients recommend the hospital to friends and family?

No
Here:

6%
New York:

7%
Yes, probably
This Hospital:

37%
State:

29%
Yes, definitely
Here:

57%
New York:

64%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

35.700%
New York:

30.865%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

8.900%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.023%
New York:

0.112%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.000%
New York:

5.961%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

6.100%
New York:

3.854%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications
Average Covered Charges
Here:

$5,370
New York:

$15,244
Average Total Payments
This Hospital:

$3,945
New York:

$5,248
Number of discharges: 15
Here:

2.25%
State:

0.63%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$11,063
New York:

$23,294
Average Total Payments
Here:

$5,693
New York:

$7,529
Number of discharges: 12
This Hospital:

1.80%
State:

1.43%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$6,714
State:

$15,605
Average Total Payments
Here:

$3,837
New York:

$4,967
Number of discharges: 12
This Hospital:

1.80%
State:

1.64%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$9,448
State:

$21,478
Average Total Payments
Here:

$5,652
New York:

$7,326
Number of discharges: 37
Here:

5.56%
New York:

2.35%
Chest Pain
Average Covered Charges
Here:

$5,886
State:

$14,161
Average Total Payments
Here:

$4,244
State:

$5,137
Number of discharges: 11
This Hospital:

1.65%
State:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$10,261
New York:

$23,013
Average Total Payments
This Hospital:

$6,455
State:

$8,087
Number of discharges: 47
Here:

7.06%
New York:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$10,693
New York:

$30,592
Average Total Payments
This Hospital:

$8,002
New York:

$10,182
Number of discharges: 23
This Hospital:

3.45%
State:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,174
State:

$16,960
Average Total Payments
Here:

$4,885
State:

$6,071
Number of discharges: 44
This Hospital:

6.61%
New York:

1.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$8,018
State:

$18,668
Average Total Payments
This Hospital:

$4,853
State:

$6,361
Number of discharges: 59
This Hospital:

8.86%
State:

3.99%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$14,468
State:

$27,960
Average Total Payments
This Hospital:

$6,874
State:

$8,863
Number of discharges: 11
This Hospital:

1.65%
New York:

1.98%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$9,078
State:

$19,019
Average Total Payments
This Hospital:

$4,677
State:

$6,378
Number of discharges: 12
Here:

1.80%
State:

0.59%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$10,618
State:

$26,907
Average Total Payments
This Hospital:

$6,763
New York:

$9,020
Number of discharges: 50
Here:

7.51%
New York:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$16,170
State:

$41,330
Average Total Payments
Here:

$10,152
State:

$13,648
Number of discharges: 37
This Hospital:

5.56%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$7,630
New York:

$17,445
Average Total Payments
Here:

$4,765
New York:

$5,979
Number of discharges: 26
This Hospital:

3.90%
State:

1.37%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$7,098
New York:

$21,451
Average Total Payments
Here:

$5,232
New York:

$7,036
Number of discharges: 27
Here:

4.05%
State:

2.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$37,357
New York:

$45,478
Average Total Payments
This Hospital:

$16,768
State:

$17,066
Number of discharges: 14
Here:

2.10%
New York:

4.46%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$6,634
New York:

$18,413
Average Total Payments
Here:

$4,679
State:

$6,139
Number of discharges: 26
Here:

3.90%
New York:

2.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$16,041
State:

$32,228
Average Total Payments
This Hospital:

$9,927
State:

$10,299
Number of discharges: 28
This Hospital:

4.20%
New York:

0.89%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$12,564
State:

$27,775
Average Total Payments
This Hospital:

$6,930
New York:

$9,215
Number of discharges: 13
Here:

1.95%
New York:

1.91%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$16,077
New York:

$34,266
Average Total Payments
This Hospital:

$9,549
State:

$11,846
Number of discharges: 14
Here:

2.10%
State:

0.66%
Seizures without Major Complications
Average Covered Charges
Here:

$6,329
New York:

$24,411
Average Total Payments
Here:

$5,155
State:

$7,634
Number of discharges: 13
Here:

1.95%
State:

1.03%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$15,322
State:

$47,465
Average Total Payments
This Hospital:

$12,805
New York:

$17,315
Number of discharges: 16
This Hospital:

2.40%
State:

5.04%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$9,271
New York:

$18,747
Average Total Payments
Here:

$4,645
State:

$6,160
Number of discharges: 15
Here:

2.25%
State:

0.89%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$9,435
New York:

$24,560
Average Total Payments
This Hospital:

$6,857
New York:

$8,494
Number of discharges: 48
Here:

7.21%
State:

2.61%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$8,379
State:

$17,401
Average Total Payments
Here:

$4,801
State:

$5,941
Number of discharges: 31
This Hospital:

4.65%
State:

1.04%
Syncope and Collapse
Average Covered Charges
Here:

$7,032
New York:

$19,174
Average Total Payments
Here:

$4,865
New York:

$6,619
Number of discharges: 25
This Hospital:

3.75%
State:

3.39%

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