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CANTON-POTSDAM HOSPITAL
50 LEROY STREET
POTSDAM,NY 13676
County: SAINT LAWRENCE
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (315) 265-3300
Emergency service: Yes
Ownership: Voluntary non-profit - Private
Quality Measure Score
| | Here | State Average | Nation Average |
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic
Dysfunction (LVSD) |  100% |  85% |  85% |
| Heart Attack Patients Given Aspirin at Arrival | 93% | 96% | 93% |
| Heart Attack Patients Given Aspirin at Discharge | 100% | 94% | 90% |
| Heart Attack Patients Given Beta Blocker at Arrival | 82% | 93% | 88% |
| Heart Attack Patients Given Beta Blocker at Discharge | 100% | 95% | 91% |
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of
Arrival | 67% | 40% | 39% |
| | Here | State Average | Nation Average |
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular
Systolic Dysfunction (LVSD) | 90% | 87% | 84% |
| Heart Failure Patients Given Discharge Instructions | 83% | 72% | 66% |
| Heart Failure Patients Given Smoking Cessation Advice/Counseling | 92% | 90% | 86% |
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic
(LVS) Function | 86% | 92% | 85% |
| | Here | State Average | Nation Average |
| Pneumonia Patients Assessed and Given Influenza Vaccination | 91% | 80% | 75% |
| Pneumonia Patients Assessed and Given Pneumococcal Vaccination | 93% | 78% | 75% |
| Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival | 97% | 92% | 93% |
| Pneumonia Patients Given Oxygenation Assessment | 100% | 100% | 99% |
| Pneumonia Patients Given Smoking Cessation Advice/Counseling | 100% | 88% | 84% |
| Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) | 80% | 88% | 86% |
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed
Prior To The Administration Of The First Hospital Dose Of Antibiotics | 85% | 88% | 90% |
| | Here | State Average | Nation Average |
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before
Incision | 93% | 86% | 82% |
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24
Hours Before or After Selected Surgeries to Prevent Blood Clots | 98% | 81% | 75% |
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s)
for Their Surgery | 96% | 92% | 90% |
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots
(Venous Thromboembolism) For Certain Types of Surgeries | 98% | 85% | 79% |
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24
hours After Surgery | 96% | 79% | 78% |
How do patients rate the hospital overall?
| | Here | State Average | Nation Average |
| Patients who gave a rating of 9 or 10 (high) | 67% | 57% | 63% |
| Patients who gave a rating of 7 or 8 (medium) | 25% | 30% | 26% |
| Patients who gave a rating of 6 or lower (low) | 8% | 13% | 11% |
How often did doctors communicate well with patients?
| | Here | State Average | Nation Average |
| Doctors always communicated well | 83% | 77% | 79% |
| Doctors usually communicated well | 14% | 17% | 16% |
| Doctors sometimes or never communicated well | 3% | 6% | 5% |
How often did nurses communicate well with patients?
| | Here | State Average | Nation Average |
| Nurses always communicated well | 78% | 71% | 73% |
| Nurses usually communicated well | 18% | 22% | 21% |
| Nurses sometimes or never communicated well | 4% | 7% | 6% |
How often did patients receive help quickly from hospital staff?
| | Here | State Average | Nation Average |
| Patients always received help as soon as they wanted | 69% | 57% | 60% |
| Patients usually received help as soon as they wanted | 24% | 28% | 28% |
| Patients sometimes or never received help as soon as they wanted | 7% | 15% | 12% |
How often did staff explain about medicines before giving them to patients?
| | Here | State Average | Nation Average |
| Staff always explained | 64% | 55% | 58% |
| Staff usually explained | 19% | 19% | 18% |
| Staff sometimes or never explained | 17% | 26% | 24% |
How often was patients' pain well controlled?
| | Here | State Average | Nation Average |
| Pain was always well controlled | 72% | 65% | 67% |
| Pain was usually well controlled | 21% | 26% | 25% |
| Pain was sometimes or never well controlled | 7% | 9% | 8% |
How often was the area around patients' rooms kept quiet at night?
| | Here | State Average | Nation Average |
| Always quiet at night | 51% | 45% | 54% |
| Usually quiet at night | 37% | 36% | 32% |
| Sometimes or never quiet at night | 12% | 19% | 14% |
How often were the patients' rooms and bathrooms kept clean?
| | Here | State Average | Nation Average |
| Room was always clean | 82% | 65% | 68% |
| Room was usually clean | 14% | 24% | 21% |
| Room was sometimes or never clean | 4% | 11% | 11% |
Were patients given information about what to do during their recovery at home?
| | Here | State Average | Nation Average |
| Yes, staff did give patients this information | 84% | 79% | 79% |
| No, staff did not give patients this information | 16% | 21% | 21% |
Would patients recommend the hospital to friends and family?
| | Here | State Average | Nation Average |
| YES, patients would definitely recommend the hospital | 73% | 62% | 67% |
| YES, patients would probably recommend the hospital | 22% | 31% | 27% |
NO, patients would not recommend the hospital (they probably would not
or definitely would not recommend it) | 5% | 7% | 6% |
Back & Neck Operations Except Back or Neck Fusion: $6209
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $6952
Back Fusion to Join Spine Bones, not Neck: $14121
Chest Pain: $2915
Chronic Lung Disease: $4467
Diabetes in Adults: $3652
Gallbladder Removal By Laparoscope: $5226
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $12919
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9315
Heart Attack with Major Complications: $5517
Heart Attack without Complications: $4225
Heart Failure: $5008
Hernia Operations in Adults with Complications or Preexisting Conditions: $7155
Kidney and Bladder Operations for Cancer: $11272
Major Small & Large Intestine Operations: $7278
Minor Small and Large Bowel Procedures With Complications: $16539
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6046
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $9430
Pacemaker Implant: $10668
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5112
Repair of Previous Hip or Knee Replacement: $12615
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10372
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $7806
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $20527
Two or More Hip, Knee or Ankle Operations: $23298
Uterus & Ovary Operations: $4039
