GUADALUPE COUNTY HOSPITAL - SANTA ROSA, NM

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GUADALUPE COUNTY HOSPITAL
535 LAKE DRIVE
SANTA ROSA, NM, 88435

Phone (make sure to verify first before calling): (575) 472-3417

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Provided Services

Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
Outpatient Services
Pharmacy Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 3.00
Other Salaried Personnel : 16.00
Dieticians : 1.00
Registered Pharmacists : 0.10

Number Of Beds

Total: 12
Total Certified: 12

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Usually

Here:	15%
New Mexico:	21%

Always

This Hospital:	85%
New Mexico:	72%

How often did doctors communicate well with patients?

Sometimes or never

Here:	1%
New Mexico:	6%

Usually

Here:	17%
State:	17%

Always

Here:	82%
State:	77%

How often did patients receive help quickly from hospital staff?

Usually

This Hospital:	11%
State:	26%

Always

This Hospital:	89%
State:	63%

How often was patients' pain well controlled?

Sometimes or never

Here:	1%
State:	8%

Usually

Here:	13%
State:	24%

Always

This Hospital:	86%
New Mexico:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	14%
New Mexico:	22%

Usually

This Hospital:	19%
New Mexico:	19%

Always

Here:	67%
New Mexico:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	2%
New Mexico:	11%

Usually

Here:	15%
New Mexico:	19%

Always

This Hospital:	83%
New Mexico:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	10%
State:	12%

Usually

This Hospital:	29%
State:	31%

Always

Here:	61%
New Mexico:	57%

Were patients given information about what to do during their recovery at home?

Yes

Here:	82%
New Mexico:	80%

This Hospital:	18%
State:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	8%
New Mexico:	12%

7 or 8

This Hospital:	24%
State:	27%

9 or 10

This Hospital:	68%
New Mexico:	61%

Would patients recommend the hospital to friends and family?

Yes, probably

Here:	22%
State:	32%

Yes, definitely

Here:	78%
State:	61%

Average Medicare Payment

Heart failure and shock w/o CC/MCC: $9,438

Heart failure and shock w MCC: $19,091

Heart failure and shock w CC: $13,159

Chronic obstructive pulmonary disease w/o CC/MCC: $9,485

Chronic obstructive pulmonary disease w MCC: $17,022

Chronic obstructive pulmonary disease w CC: $12,750

Chest Pain: $6,945

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.040%
New Mexico:	0.136%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.111%
New Mexico:	0.044%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	98.8%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
New Mexico:	98.5%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
State:	98.3%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

This Hospital:	100.0%
New Mexico:	92.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	70.0%
State:	92.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
New Mexico:	90.0%

Percent of Patients Given Discharge Instructions

This Hospital:	89.0%
New Mexico:	80.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	100.0%
New Mexico:	93.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	67.0%
State:	92.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	67.0%
State:	89.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	100.0%
State:	89.6%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	87.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	88.0%
New Mexico:	89.9%

Outcome of Care

30-Day Mortality Rates from Pneumonia

This Hospital:	10.7%
New Mexico:	12.0%

30-Day Readmission Rates from Pneumonia

Here:	20.2%
State:	16.7%

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