CARILION FRANKLIN MEMORIAL HOSPITAL - ROCKY MOUNT, VA

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Addresss:
180 FLOYD AVENUE
ROCKY MOUNT, VA, 24151
Phone (make sure to verify first before calling): (540) 483-5277

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.00
Registered Professional Nurses : 50.40
Other Salaried Personnel : 167.70
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 1.00
Registered Pharmacists : 1.00
Physicians : 1.00
Medical Social Workers : 15.00

Number Of Beds
Total: 37
Total Certified: 37

Provided Services
Acute Renal Dialysis Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

99.0%
State:

98.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
Virginia:

99.5%
Percent of Patients Given Discharge Instructions
This Hospital:

94.0%
Virginia:

94.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Virginia:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

95.0%
State:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
Virginia:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

92.0%
Virginia:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

92.0%
Virginia:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

100.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

94.0%
State:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

95.0%
Virginia:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.6%
Virginia:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

12.8%
Virginia:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

12.4%
State:

12.2%
30-Day Readmission Rates from Heart Failure
Here:

23.3%
State:

24.6%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.0%
Virginia:

19.2%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
Virginia:

6%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

78%
Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Virginia:

5%
Usually
Here:

16%
State:

15%
Always
Here:

79%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
Virginia:

11%
Usually
Here:

19%
Virginia:

26%
Always
This Hospital:

73%
State:

63%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
State:

8%
Usually
This Hospital:

22%
State:

23%
Always
Here:

70%
Virginia:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
Virginia:

21%
Usually
Here:

22%
Virginia:

18%
Always
This Hospital:

59%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
Virginia:

10%
Usually
Here:

14%
State:

20%
Always
Here:

77%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

11%
State:

11%
Usually
This Hospital:

30%
State:

30%
Always
Here:

59%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
Here:

82%
Virginia:

84%
No
This Hospital:

18%
Virginia:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

8%
Virginia:

9%
7 or 8
Here:

25%
Virginia:

25%
9 or 10
This Hospital:

67%
Virginia:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
State:

6%
Yes, probably
This Hospital:

26%
State:

26%
Yes, definitely
Here:

67%
State:

68%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

47.700%
State:

34.209%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

2.900%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.035%
Virginia:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.047%
State:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.000%
Virginia:

5.232%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.800%
Virginia:

2.134%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$11,990
State:

$16,713
Average Total Payments
Here:

$5,229
Virginia:

$5,355
Number of discharges: 13
Here:

3.08%
State:

1.46%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$9,933
State:

$11,985
Average Total Payments
This Hospital:

$3,560
Virginia:

$3,674
Number of discharges: 13
This Hospital:

3.08%
State:

1.66%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$9,610
State:

$16,080
Average Total Payments
Here:

$5,008
State:

$5,268
Number of discharges: 23
Here:

5.45%
Virginia:

1.88%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$13,123
Virginia:

$18,712
Average Total Payments
This Hospital:

$5,955
Virginia:

$6,003
Number of discharges: 28
Here:

6.64%
State:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$14,555
Virginia:

$22,971
Average Total Payments
This Hospital:

$7,455
State:

$7,375
Number of discharges: 12
This Hospital:

2.84%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$11,199
State:

$14,677
Average Total Payments
This Hospital:

$4,483
Virginia:

$4,562
Number of discharges: 26
This Hospital:

6.16%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,474
State:

$16,267
Average Total Payments
This Hospital:

$4,728
Virginia:

$4,677
Number of discharges: 40
Here:

9.48%
State:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$18,166
Virginia:

$19,562
Average Total Payments
Here:

$6,406
Virginia:

$6,368
Number of discharges: 11
This Hospital:

2.61%
Virginia:

2.17%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$12,957
State:

$18,524
Average Total Payments
This Hospital:

$6,186
State:

$6,409
Number of discharges: 27
Here:

6.40%
State:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$13,778
Virginia:

$27,627
Average Total Payments
This Hospital:

$8,846
Virginia:

$9,254
Number of discharges: 14
This Hospital:

3.32%
State:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$8,633
Virginia:

$13,642
Average Total Payments
This Hospital:

$4,069
State:

$4,360
Number of discharges: 12
Here:

2.84%
State:

1.17%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$14,998
Virginia:

$20,337
Average Total Payments
Here:

$7,487
State:

$7,368
Number of discharges: 18
Here:

4.27%
Virginia:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,356
Virginia:

$15,209
Average Total Payments
This Hospital:

$4,863
State:

$4,914
Number of discharges: 29
This Hospital:

6.87%
Virginia:

2.90%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,048
State:

$14,229
Average Total Payments
This Hospital:

$4,507
Virginia:

$4,420
Number of discharges: 20
Here:

4.74%
State:

2.07%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$14,721
State:

$25,878
Average Total Payments
Here:

$8,360
Virginia:

$8,160
Number of discharges: 18
This Hospital:

4.27%
Virginia:

1.90%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$21,106
State:

$36,847
Average Total Payments
This Hospital:

$11,071
Virginia:

$12,110
Number of discharges: 38
Here:

9.00%
Virginia:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$12,171
Virginia:

$22,569
Average Total Payments
This Hospital:

$7,066
Virginia:

$7,309
Number of discharges: 12
This Hospital:

2.84%
State:

1.85%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$17,330
State:

$19,305
Average Total Payments
Here:

$6,160
State:

$6,423
Number of discharges: 39
Here:

9.24%
State:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$21,966
Virginia:

$27,841
Average Total Payments
Here:

$9,157
Virginia:

$9,090
Number of discharges: 15
This Hospital:

3.55%
State:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$12,732
State:

$14,202
Average Total Payments
This Hospital:

$5,771
Virginia:

$4,467
Number of discharges: 14
Here:

3.32%
State:

1.02%

User Contributions:

1
Pat Pascale
⚠
Arrived very early at the hospital to be greeted with a friendly smile from Anita, at reception. I mentioned that my appointment to have an MRI was at 7 am and I had another procedure scheduled for 11 a.m. Anita listened and offered to try and help get me taken earlier than 11. And she did. Little but special things like that make my visits to Franklin Memorial Hospital more pleasant and why I always write a thank you to you and your staff for the little bit of extra kindnesses that are appreciated by me. Thank you Anita and FMH, a great team that works together and it shows!

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