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BAYSTATE FRANKLIN MEDICAL CENTER - GREENFIELD, MA

 



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Address
164 HIGH STREET
GREENFIELD, MA, 01301
Phone (make sure to verify first before calling): (413) 773-0211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$7,843
State:

$13,345
Average Total Payments
This Hospital:

$4,834
State:

$6,153
Number of discharges: 13
This Hospital:

1.39%
Massachusetts:

0.38%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$16,101
Massachusetts:

$8,093
Average Total Payments
Here:

$4,302
State:

$5,182
Number of discharges: 21
This Hospital:

2.25%
State:

1.55%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$12,384
State:

$12,625
Average Total Payments
This Hospital:

$5,325
Massachusetts:

$6,629
Number of discharges: 16
This Hospital:

1.71%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$16,589
State:

$18,415
Average Total Payments
This Hospital:

$7,835
Massachusetts:

$9,696
Number of discharges: 12
This Hospital:

1.28%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$7,939
State:

$9,061
Average Total Payments
This Hospital:

$3,696
Massachusetts:

$4,421
Number of discharges: 13
Here:

1.39%
State:

1.61%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$12,164
State:

$11,351
Average Total Payments
Here:

$5,188
Massachusetts:

$6,458
Number of discharges: 36
This Hospital:

3.85%
State:

2.40%
Chest Pain
Average Covered Charges
Here:

$13,454
State:

$9,185
Average Total Payments
Here:

$3,492
State:

$4,239
Number of discharges: 11
This Hospital:

1.18%
Massachusetts:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,949
State:

$12,798
Average Total Payments
This Hospital:

$6,158
Massachusetts:

$7,244
Number of discharges: 30
This Hospital:

3.21%
State:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$15,957
Massachusetts:

$16,231
Average Total Payments
Here:

$7,302
Massachusetts:

$8,802
Number of discharges: 25
This Hospital:

2.67%
Massachusetts:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$11,277
State:

$9,969
Average Total Payments
This Hospital:

$5,193
Massachusetts:

$5,450
Number of discharges: 28
Here:

2.99%
State:

1.72%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$14,770
State:

$17,358
Average Total Payments
This Hospital:

$6,139
Massachusetts:

$8,510
Number of discharges: 12
Here:

1.28%
Massachusetts:

0.42%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$13,446
Massachusetts:

$12,124
Average Total Payments
Here:

$4,636
State:

$5,687
Number of discharges: 21
Here:

2.25%
Massachusetts:

4.36%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$16,909
State:

$17,305
Average Total Payments
Here:

$6,564
Massachusetts:

$8,001
Number of discharges: 15
Here:

1.60%
Massachusetts:

2.01%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$14,946
State:

$15,544
Average Total Payments
This Hospital:

$6,283
State:

$7,997
Number of discharges: 38
Here:

4.06%
Massachusetts:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$16,936
Massachusetts:

$20,800
Average Total Payments
This Hospital:

$9,141
State:

$11,374
Number of discharges: 49
This Hospital:

5.24%
Massachusetts:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,460
State:

$11,002
Average Total Payments
Here:

$4,351
State:

$5,276
Number of discharges: 16
Here:

1.71%
State:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$37,516
State:

$34,898
Average Total Payments
Here:

$11,979
State:

$14,569
Number of discharges: 18
Here:

1.93%
Massachusetts:

0.99%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$17,465
State:

$21,398
Average Total Payments
This Hospital:

$7,022
Massachusetts:

$9,714
Number of discharges: 24
This Hospital:

2.57%
Massachusetts:

1.28%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$17,683
State:

$33,644
Average Total Payments
Here:

$11,857
State:

$15,511
Number of discharges: 11
Here:

1.18%
Massachusetts:

0.74%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$10,855
Massachusetts:

$15,868
Average Total Payments
Here:

$7,281
Massachusetts:

$8,932
Number of discharges: 14
This Hospital:

1.50%
Massachusetts:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$10,346
State:

$11,735
Average Total Payments
This Hospital:

$5,022
Massachusetts:

$5,950
Number of discharges: 42
This Hospital:

4.49%
State:

3.33%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$38,322
State:

$34,815
Average Total Payments
This Hospital:

$13,466
State:

$16,169
Number of discharges: 38
Here:

4.06%
Massachusetts:

5.05%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$32,755
Massachusetts:

$47,736
Average Total Payments
This Hospital:

$15,620
State:

$20,782
Number of discharges: 11
This Hospital:

1.18%
State:

0.73%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,665
State:

$11,032
Average Total Payments
Here:

$4,391
Massachusetts:

$5,408
Number of discharges: 23
Here:

2.46%
Massachusetts:

2.34%
Psychoses
Average Covered Charges
This Hospital:

$24,809
Massachusetts:

$15,748
Average Total Payments
Here:

$7,269
State:

$7,494
Number of discharges: 144
This Hospital:

15.40%
Massachusetts:

0.64%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,286
State:

$12,727
Average Total Payments
Here:

$4,972
State:

$6,341
Number of discharges: 18
This Hospital:

1.93%
State:

1.15%
Renal Failure with Complications
Average Covered Charges
Here:

$12,499
State:

$14,101
Average Total Payments
This Hospital:

$6,340
State:

$7,793
Number of discharges: 22
This Hospital:

2.35%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$18,603
Massachusetts:

$22,295
Average Total Payments
This Hospital:

$9,776
Massachusetts:

$12,764
Number of discharges: 14
This Hospital:

1.50%
Massachusetts:

1.23%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$22,609
Massachusetts:

$20,284
Average Total Payments
Here:

$9,947
Massachusetts:

$10,835
Number of discharges: 15
This Hospital:

1.60%
State:

1.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$21,336
Massachusetts:

$27,269
Average Total Payments
This Hospital:

$11,610
Massachusetts:

$14,585
Number of discharges: 41
Here:

4.39%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$22,314
Massachusetts:

$16,201
Average Total Payments
This Hospital:

$7,720
Massachusetts:

$8,660
Number of discharges: 14
Here:

1.50%
State:

1.16%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$13,836
Massachusetts:

$14,686
Average Total Payments
This Hospital:

$6,291
State:

$7,667
Number of discharges: 62
Here:

6.63%
Massachusetts:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$21,067
State:

$20,722
Average Total Payments
This Hospital:

$9,071
Massachusetts:

$11,062
Number of discharges: 23
Here:

2.46%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$13,379
State:

$10,334
Average Total Payments
This Hospital:

$4,490
Massachusetts:

$5,319
Number of discharges: 28
This Hospital:

2.99%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
Here:

$13,420
Massachusetts:

$10,915
Average Total Payments
This Hospital:

$4,554
Massachusetts:

$5,557
Number of discharges: 17
Here:

1.82%
Massachusetts:

2.83%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Alcohol And/Or Drug Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 14.15
Registered Professional Nurses : 193.02
Other Salaried Personnel : 524.45
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 2.00
Occupational Therapists : 1.65
Physical Therapists : 9.47
Registered Pharmacists : 4.00
Respiratory Therapists : 7.93
Speech Pathologists Or Audiologists : 5.95
Physicians : 3.30
Medical Social Workers : 8.68

Number Of Beds

Total: 96
Total Certified: 96
Psychiatric Unit Beds: 24

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

9.300%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.118%
State:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.007%
State:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.000%
Massachusetts:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.000%
Massachusetts:

2.235%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
State:

5%
Usually
This Hospital:

19%
Massachusetts:

17%
Always
This Hospital:

75%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

8%
Massachusetts:

5%
Usually
Here:

21%
State:

15%
Always
Here:

71%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

7%
State:

10%
Usually
Here:

30%
State:

26%
Always
Here:

63%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

7%
Usually
This Hospital:

28%
State:

22%
Always
Here:

66%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

19%
Usually
Here:

23%
Massachusetts:

19%
Always
Here:

58%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
State:

8%
Usually
This Hospital:

27%
State:

19%
Always
Here:

64%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

12%
Massachusetts:

15%
Usually
This Hospital:

38%
State:

34%
Always
This Hospital:

50%
State:

51%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

88%
State:

86%
No
Here:

12%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
Massachusetts:

8%
7 or 8
This Hospital:

23%
Massachusetts:

24%
9 or 10
This Hospital:

66%
State:

68%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Massachusetts:

4%
Yes, probably
Here:

27%
State:

23%
Yes, definitely
This Hospital:

68%
Massachusetts:

73%

Hospital Acquired Conditions

Falls and injuries
Here:

0.311%
Massachusetts:

0.520%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Massachusetts:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
Massachusetts:

99.6%
Percent of Patients Given Beta Blocker at Discharge
Here:

95.0%
State:

99.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
Massachusetts:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

97.0%
Massachusetts:

97.2%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
This Hospital:

82
State:

71
Patients Given a Prescription for a Statin at Discharge
This Hospital:

95.0%
Massachusetts:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

92.0%
Massachusetts:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
Massachusetts:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Massachusetts:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

91.0%
State:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
State:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

98.0%
State:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
Massachusetts:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

94.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
Massachusetts:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

92.0%
Massachusetts:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

81.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
Massachusetts:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

95.0%
Massachusetts:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.6%
State:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

13.8%
Massachusetts:

10.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.5%
State:

10.9%
30-Day Readmission Rates from Heart Attack
Here:

20.2%
Massachusetts:

20.6%
30-Day Readmission Rates from Heart Failure
Here:

23.5%
Massachusetts:

25.3%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.0%
Massachusetts:

19.2%

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