TENNOVA HEALTHCARE-NEWPORT MEDICAL CENTER - NEWPORT, TN

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Addresss:
435 2ND ST
NEWPORT, TN, 37821
Phone (make sure to verify first before calling): (423) 625-2200

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 18.00
Registered Professional Nurses : 66.00
Other Salaried Personnel : 171.00
Dieticians : 1.00
Physical Therapists : 2.50
Registered Pharmacists : 3.00
Respiratory Therapists : 10.50
Physicians : 1.00
Medical Social Workers : 1.00

Number Of Beds
Total: 74
Total Certified: 74

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
Tennessee:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

96.0%
State:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
Here:

88.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Tennessee:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
Tennessee:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
Tennessee:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Tennessee:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
State:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
Tennessee:

97.2%

Surgery

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Tennessee:

99.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Tennessee:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.4%
Tennessee:

15.1%
30-Day Mortality Rates from Heart Failure
Here:

10.0%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

11.8%
State:

12.4%
30-Day Readmission Rates from Heart Failure
Here:

23.9%
State:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.9%
Tennessee:

19.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 23%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
Tennessee:

5%
Usually
Here:

19%
Tennessee:

16%
Always
Here:

76%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

4%
Usually
This Hospital:

14%
State:

13%
Always
Here:

81%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
State:

10%
Usually
Here:

24%
Tennessee:

23%
Always
Here:

64%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
Tennessee:

7%
Usually
Here:

25%
State:

22%
Always
This Hospital:

67%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
Tennessee:

21%
Usually
This Hospital:

19%
Tennessee:

16%
Always
This Hospital:

63%
State:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Tennessee:

10%
Usually
Here:

16%
Tennessee:

18%
Always
This Hospital:

79%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
Tennessee:

8%
Usually
This Hospital:

26%
State:

26%
Always
This Hospital:

67%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
State:

82%
No
Here:

17%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

9%
7 or 8
This Hospital:

24%
Tennessee:

23%
9 or 10
This Hospital:

66%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Tennessee:

6%
Yes, probably
This Hospital:

30%
Tennessee:

25%
Yes, definitely
This Hospital:

64%
Tennessee:

69%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

48.000%
Tennessee:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

10.200%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.095%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.073%
Tennessee:

0.080%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.100%
Tennessee:

4.940%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.300%
Tennessee:

3.454%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$9,785
State:

$16,279
Average Total Payments
This Hospital:

$4,972
Tennessee:

$5,032
Number of discharges: 12
Here:

2.80%
State:

1.82%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$16,663
Tennessee:

$19,593
Average Total Payments
Here:

$5,529
Tennessee:

$5,660
Number of discharges: 32
This Hospital:

7.46%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$18,927
State:

$23,923
Average Total Payments
Here:

$7,083
State:

$7,037
Number of discharges: 18
This Hospital:

4.20%
State:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,554
Tennessee:

$14,972
Average Total Payments
This Hospital:

$4,250
State:

$4,309
Number of discharges: 29
This Hospital:

6.76%
Tennessee:

2.17%
Diabetes with Complications
Average Covered Charges
Here:

$12,159
Tennessee:

$17,403
Average Total Payments
Here:

$5,018
Tennessee:

$5,111
Number of discharges: 21
Here:

4.90%
State:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$12,110
State:

$16,359
Average Total Payments
This Hospital:

$4,555
Tennessee:

$4,325
Number of discharges: 21
Here:

4.90%
State:

3.25%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$15,160
Tennessee:

$19,150
Average Total Payments
Here:

$5,984
Tennessee:

$6,090
Number of discharges: 13
Here:

3.03%
State:

3.17%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$13,686
State:

$15,485
Average Total Payments
This Hospital:

$4,675
State:

$4,583
Number of discharges: 22
Here:

5.13%
Tennessee:

3.34%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$13,910
State:

$14,272
Average Total Payments
This Hospital:

$4,174
Tennessee:

$4,148
Number of discharges: 21
Here:

4.90%
State:

2.15%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$16,864
Tennessee:

$26,754
Average Total Payments
Here:

$7,565
State:

$7,625
Number of discharges: 48
Here:

11.19%
Tennessee:

1.78%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$11,730
Tennessee:

$17,917
Average Total Payments
Here:

$4,337
Tennessee:

$4,923
Number of discharges: 11
This Hospital:

2.56%
Tennessee:

1.25%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$15,104
State:

$19,625
Average Total Payments
Here:

$6,002
Tennessee:

$6,067
Number of discharges: 25
This Hospital:

5.83%
Tennessee:

2.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$21,334
Tennessee:

$38,065
Average Total Payments
Here:

$10,552
State:

$11,398
Number of discharges: 53
This Hospital:

12.35%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$18,221
Tennessee:

$21,763
Average Total Payments
Here:

$6,935
Tennessee:

$6,717
Number of discharges: 20
This Hospital:

4.66%
Tennessee:

1.42%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$18,921
Tennessee:

$20,741
Average Total Payments
This Hospital:

$6,163
State:

$5,942
Number of discharges: 50
Here:

11.66%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$26,396
State:

$30,931
Average Total Payments
This Hospital:

$8,769
State:

$8,698
Number of discharges: 19
This Hospital:

4.43%
Tennessee:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$11,935
State:

$15,203
Average Total Payments
Here:

$4,287
State:

$4,222
Number of discharges: 14
This Hospital:

3.26%
State:

1.35%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.623%
State:

0.509%
Severe pressure sores (bed sores)
Here:

0.623%
State:

0.336%

User Contributions:

1
Sal DeGiorgio
⚠
Recently, I was admitted to Baptist Hospital with a severe case of the flu. From the moment that I entered the emergency room until I was released, I could not have asked for better care. I spent five days there with the first three under quarantine. I was informed in detail as to the medications being administered, why, and what would be the expected results. I was on a prescribed diet and once again was informed as to why in simple, understandable layman language.
Regardless of a staff members position, whether a doctor, nurse, dietician, or even someone on the custodial staff, before leaving the room I was always asked if I needed anything or if they could do anything to make me more comfortable. Of course they would need to ask my nurse before giving me anything but, they asked!
The staff was always polite and respectful and came to work with their sense of humor. The whole time, I felt that I was a special patient. Of course I was not but, this was how I was treated and how I felt. Truly, I believe that their great care care overall contributed my very rapid recovery. Two of my nurses, Amy and Jennifer were absolutely priceless. They always asked me about my condition and how I felt, in my own opinion. Many evenings they would take time out to just have a conversation with me, not related to my illness, but just on a person to person level.
No one wants to be hospitalized but with my recent experience with these great and caring people, this is where I would want to receive my care.

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