WHITTIER HOSPITAL MEDICAL CENTER - WHITTIER, CA
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Address 9080 COLIMA RDPhone (make sure to verify first before calling): (562) 945-3561 Hospital Type: Acute Care Hospitals Hospital Owner: Proprietary Emergency Services: Yes Overall Star Rating: 5 Stars Health Inspections Star Rating: 4 Stars Nurse Staffing Star Rating: 5 Stars Quality Measures Star Rating: 5 Stars RN Only Star Rating: 5 Stars Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge DataAcute Myocardial Infarction, Discharged Alive with Major ComplicationsAverage Covered Charges
Average Total Payments
Number of discharges: 25
Average Covered Charges
Average Total Payments
Number of discharges: 12
Average Covered Charges
Average Total Payments
Number of discharges: 24
Average Covered Charges
Average Total Payments
Number of discharges: 24
Average Covered Charges
Average Total Payments
Number of discharges: 14
Average Covered Charges
Average Total Payments
Number of discharges: 35
Average Covered Charges
Average Total Payments
Number of discharges: 28
Average Covered Charges
Average Total Payments
Number of discharges: 20
Average Covered Charges
Average Total Payments
Number of discharges: 19
Average Covered Charges
Average Total Payments
Number of discharges: 40
Average Covered Charges
Average Total Payments
Number of discharges: 28
Average Covered Charges
Average Total Payments
Number of discharges: 11
Average Covered Charges
Average Total Payments
Number of discharges: 16
Average Covered Charges
Average Total Payments
Number of discharges: 56
Average Covered Charges
Average Total Payments
Number of discharges: 13
Average Covered Charges
Average Total Payments
Number of discharges: 12
Average Covered Charges
Average Total Payments
Number of discharges: 32
Average Covered Charges
Average Total Payments
Number of discharges: 30
Average Covered Charges
Average Total Payments
Number of discharges: 13
Average Covered Charges
Average Total Payments
Number of discharges: 14
Average Covered Charges
Average Total Payments
Number of discharges: 41
Average Covered Charges
Average Total Payments
Number of discharges: 29
Average Covered Charges
Average Total Payments
Number of discharges: 19
Average Covered Charges
Average Total Payments
Number of discharges: 12
Average Covered Charges
Average Total Payments
Number of discharges: 14
Average Covered Charges
Average Total Payments
Number of discharges: 13
Average Covered Charges
Average Total Payments
Number of discharges: 18
Average Covered Charges
Average Total Payments
Number of discharges: 142
Average Covered Charges
Average Total Payments
Number of discharges: 49
Average Covered Charges
Average Total Payments
Number of discharges: 16
Average Covered Charges
Average Total Payments
Number of discharges: 15
Average Covered Charges
Average Total Payments
Number of discharges: 16
Provided Services
Employment Full-Time EquivalentLicensed Practical Or Vocational Nurses : 14.50Registered Professional Nurses : 197.00 Other Salaried Personnel : 367.50 Dieticians : 2.00 Occupational Therapists : 1.00 Physical Therapists : 3.50 Registered Pharmacists : 5.00 Respiratory Therapists : 23.50 Speech Pathologists Or Audiologists : 1.00 Medical Social Workers : 3.00 Residents (Physicians) : 2.00 Number Of BedsTotal: 173Total Certified: 151 Process of CareHeart AttackPercent of Patients Given Aspirin at Arrival
Percent of Patients Given Aspirin at Discharge
Percent of Patients Given Beta Blocker at Discharge
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Patients Given a Prescription for a Statin at Discharge
Heart FailurePercent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Percent of Patients Given Discharge Instructions
PneumoniaPercent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Percent of Patients Given Smoking Cessation Advice/Counseling
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Percent of Patients Assessed and Given Influenza Vaccination
Percent of Patients Assessed and Given Pneumococcal Vaccination
SurgeryPercent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Outcome of Care30-Day Mortality Rates from Heart Attack
30-Day Mortality Rates from Heart Failure
30-Day Mortality Rates from Pneumonia
30-Day Readmission Rates from Heart Attack
30-Day Readmission Rates from Heart Failure
30-Day Readmission Rates from Pneumonia
Hospital Acquired ConditionsFalls and injuries
Use of Medical ImagingOutpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Outpatient CT scans of the abdomen that were combination (double) scans.
Hospital Consumer Assessment of Healthcare ProvidersNumber of Completed Surveys: 300 or moreSurvey Response Rate: 15% How often did nurses communicate well with patients? Sometimes or never
Usually
Always
How often did doctors communicate well with patients? Sometimes or never
Usually
Always
How often did patients receive help quickly from hospital staff? Sometimes or never
Usually
Always
How often was patients' pain well controlled? Sometimes or never
Usually
Always
How often did staff explain about medicines before giving them to patients? Sometimes or never
Usually
Always
How often were the patients' rooms and bathrooms kept clean? Sometimes or never
Usually
Always
How often was the area around patients' rooms kept quiet at night? Sometimes or never
Usually
Always
Were patients given information about what to do during their recovery at home? Yes
No
How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)? 6 or lower
7 or 8
9 or 10
Would patients recommend the hospital to friends and family? No
Yes, probably
Yes, definitely
Complaint DeficiencyDevelop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Potential for minimal harm)Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Maintain 15 months of resident assessments in the resident's active clinical record: Some (Potential for minimal harm) Encode and automate the resident's assessment data: Some (Potential for minimal harm) Store, cook, and serve food in a safe and clean way: Some (Potential for minimal harm) Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Few (Minimal harm or potential for actual harm) Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm) Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm) At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Minimal harm or potential for actual harm) A two-hour-resistant firewall in common walls: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm) Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm) Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm) Provide a safe, clean, comfortable and homelike environment: Few (Minimal harm or potential for actual harm) Maintain 15 months of resident assessments in the resident's active clinical record: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Portable fire extinguishers: Few (Minimal harm or potential for actual harm) Other nearby nursing homes
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