WHITTIER HOSPITAL MEDICAL CENTER - WHITTIER, CA

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Addresss:
9080 COLIMA RD
WHITTIER, CA, 90605
Phone (make sure to verify first before calling): (562) 945-3561

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 5 Stars

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 14.50
Registered Professional Nurses : 197.00
Other Salaried Personnel : 367.50
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 3.50
Registered Pharmacists : 5.00
Respiratory Therapists : 23.50
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 3.00
Residents (Physicians) : 2.00

Number Of Beds
Total: 173
Total Certified: 151

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitation (Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

96.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

92.0%
State:

99.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

95.0%
California:

98.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

4
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

96.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

89.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

95.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

94.0%
State:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

99.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

95.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

96.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

95.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

91.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

88.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

81.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

81.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

93.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.7%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

11.3%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.9%
California:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.8%
State:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

24.9%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.6%
State:

18.3%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

6.700%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.327%
State:

0.170%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 15%

How often did nurses communicate well with patients?

Sometimes or never
Here:

10%
California:

7%
Usually
This Hospital:

27%
California:

21%
Always
Here:

63%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

10%
California:

6%
Usually
Here:

23%
State:

17%
Always
Here:

67%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

21%
California:

13%
Usually
This Hospital:

30%
State:

28%
Always
Here:

49%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

12%
California:

8%
Usually
Here:

27%
State:

25%
Always
This Hospital:

61%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

28%
State:

23%
Usually
Here:

20%
California:

19%
Always
Here:

52%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

11%
State:

10%
Usually
Here:

22%
State:

21%
Always
This Hospital:

67%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

20%
State:

18%
Usually
This Hospital:

33%
California:

33%
Always
Here:

47%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

74%
State:

81%
No
Here:

26%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

17%
California:

10%
7 or 8
Here:

29%
California:

24%
9 or 10
This Hospital:

54%
California:

66%

Would patients recommend the hospital to friends and family?

No
Here:

12%
California:

7%
Yes, probably
Here:

33%
State:

24%
Yes, definitely
Here:

55%
California:

69%

Complaint Deficiency

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.330%
California:

0.625%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$90,359
State:

$83,364
Average Total Payments
Here:

$16,132
State:

$15,491
Number of discharges: 25
This Hospital:

2.94%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$44,785
California:

$39,980
Average Total Payments
This Hospital:

$7,563
State:

$7,146
Number of discharges: 12
Here:

1.41%
State:

1.30%
Cellulitis without Major Complications
Average Covered Charges
Here:

$34,648
California:

$36,707
Average Total Payments
Here:

$7,427
California:

$7,245
Number of discharges: 24
Here:

2.82%
California:

2.08%
Chest Pain
Average Covered Charges
Here:

$29,573
California:

$29,034
Average Total Payments
Here:

$4,962
State:

$4,742
Number of discharges: 24
This Hospital:

2.82%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$56,531
State:

$46,809
Average Total Payments
Here:

$8,758
California:

$8,290
Number of discharges: 14
This Hospital:

1.65%
State:

1.75%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$38,540
State:

$36,899
Average Total Payments
This Hospital:

$6,511
State:

$6,233
Number of discharges: 35
This Hospital:

4.12%
California:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$58,756
State:

$46,039
Average Total Payments
Here:

$9,249
State:

$8,685
Number of discharges: 28
This Hospital:

3.29%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$82,092
State:

$80,936
Average Total Payments
This Hospital:

$15,350
State:

$15,696
Number of discharges: 20
This Hospital:

2.35%
State:

0.79%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$57,304
State:

$47,292
Average Total Payments
This Hospital:

$9,194
California:

$8,831
Number of discharges: 19
Here:

2.24%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$63,857
California:

$70,963
Average Total Payments
Here:

$12,702
California:

$13,159
Number of discharges: 40
This Hospital:

4.71%
California:

3.03%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$208,851
California:

$260,329
Average Total Payments
Here:

$43,572
State:

$51,393
Number of discharges: 28
This Hospital:

3.29%
State:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$46,879
State:

$55,669
Average Total Payments
This Hospital:

$10,273
California:

$9,837
Number of discharges: 11
This Hospital:

1.29%
California:

1.65%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$56,119
California:

$52,262
Average Total Payments
This Hospital:

$10,282
State:

$10,172
Number of discharges: 16
Here:

1.88%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$36,588
State:

$36,114
Average Total Payments
Here:

$6,812
State:

$6,728
Number of discharges: 56
Here:

6.59%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$113,517
California:

$88,239
Average Total Payments
Here:

$19,098
California:

$17,187
Number of discharges: 13
This Hospital:

1.53%
California:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$37,857
California:

$42,156
Average Total Payments
This Hospital:

$7,376
State:

$6,908
Number of discharges: 12
This Hospital:

1.41%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$32,456
State:

$32,446
Average Total Payments
Here:

$5,999
California:

$5,975
Number of discharges: 32
This Hospital:

3.76%
California:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$80,546
California:

$89,034
Average Total Payments
This Hospital:

$15,403
State:

$17,349
Number of discharges: 30
Here:

3.53%
State:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$45,794
California:

$49,604
Average Total Payments
Here:

$8,969
State:

$8,812
Number of discharges: 13
This Hospital:

1.53%
California:

0.66%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$39,244
State:

$35,878
Average Total Payments
This Hospital:

$7,177
State:

$7,039
Number of discharges: 14
Here:

1.65%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$61,708
California:

$48,439
Average Total Payments
Here:

$9,081
State:

$8,967
Number of discharges: 41
This Hospital:

4.82%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$76,457
California:

$72,128
Average Total Payments
This Hospital:

$13,918
California:

$14,548
Number of discharges: 29
Here:

3.41%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$121,507
California:

$70,949
Average Total Payments
Here:

$16,600
State:

$12,543
Number of discharges: 19
Here:

2.24%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$92,902
California:

$101,885
Average Total Payments
Here:

$18,109
California:

$17,925
Number of discharges: 12
This Hospital:

1.41%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$98,275
State:

$120,888
Average Total Payments
This Hospital:

$19,439
State:

$21,006
Number of discharges: 14
Here:

1.65%
California:

0.92%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$34,226
California:

$38,752
Average Total Payments
Here:

$6,866
State:

$6,932
Number of discharges: 13
This Hospital:

1.53%
State:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$188,649
California:

$277,564
Average Total Payments
Here:

$37,614
California:

$53,075
Number of discharges: 18
This Hospital:

2.12%
State:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$100,526
State:

$90,173
Average Total Payments
Here:

$17,106
State:

$16,748
Number of discharges: 142
This Hospital:

16.71%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$56,982
California:

$50,385
Average Total Payments
Here:

$10,137
California:

$9,612
Number of discharges: 49
This Hospital:

5.76%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$50,650
State:

$48,755
Average Total Payments
Here:

$9,130
California:

$8,695
Number of discharges: 16
This Hospital:

1.88%
State:

2.75%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$38,536
California:

$34,477
Average Total Payments
This Hospital:

$6,245
California:

$5,838
Number of discharges: 15
This Hospital:

1.76%
State:

0.97%
Syncope and Collapse
Average Covered Charges
This Hospital:

$39,475
State:

$37,038
Average Total Payments
This Hospital:

$6,333
California:

$6,233
Number of discharges: 16
This Hospital:

1.88%
California:

1.60%

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