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WEST SHORE MEDICAL CENTER - MANISTEE, MI

 



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Address
1465 E PARKDALE AVENUE
MANISTEE, MI, 49660
Phone (make sure to verify first before calling): (231) 398-1000

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

37.900%
Michigan:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

7.300%
Michigan:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.073%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.066%
Michigan:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

8.600%
State:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

4.900%
State:

2.361%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
Michigan:

4%
Usually
Here:

15%
State:

18%
Always
Here:

82%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
This Hospital:

12%
State:

17%
Always
Here:

85%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
State:

8%
Usually
This Hospital:

20%
State:

24%
Always
This Hospital:

75%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
Michigan:

6%
Usually
This Hospital:

22%
Michigan:

23%
Always
Here:

72%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

14%
Michigan:

20%
Usually
This Hospital:

17%
State:

19%
Always
This Hospital:

69%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
Michigan:

9%
Usually
This Hospital:

13%
Michigan:

20%
Always
This Hospital:

81%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

7%
State:

12%
Usually
This Hospital:

31%
Michigan:

31%
Always
This Hospital:

62%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
Michigan:

86%
No
This Hospital:

15%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
State:

8%
7 or 8
This Hospital:

23%
State:

22%
9 or 10
Here:

70%
Michigan:

70%

Would patients recommend the hospital to friends and family?

No
Here:

3%
State:

5%
Yes, probably
Here:

28%
Michigan:

25%
Yes, definitely
This Hospital:

69%
State:

70%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Michigan:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

92.0%
State:

99.1%
Percent of Patients Given Beta Blocker at Discharge
Here:

85.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

26
Michigan:

51
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

96.0%
State:

95.4%
Patients Given a Prescription for a Statin at Discharge
Here:

67.0%
State:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

95.0%
State:

99.5%
Percent of Patients Given Discharge Instructions
This Hospital:

62.0%
Michigan:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
Michigan:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

88.0%
Michigan:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

91.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

88.0%
Michigan:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

95.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

94.0%
Michigan:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

96.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

92.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

92.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
State:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
Michigan:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

11.0%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
Here:

13.7%
Michigan:

11.4%
30-Day Readmission Rates from Heart Failure
Here:

24.7%
Michigan:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.5%
Michigan:

18.7%

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