WEST HILLS HOSPITAL AND MEDICAL CENTER - WEST HILLS, CA

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WEST HILLS HOSPITAL AND MEDICAL CENTER
7300 MEDICAL CENTER DR
WEST HILLS, CA, 91307

Phone (make sure to verify first before calling): (818) 676-4100

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 29.00
Registered Professional Nurses : 248.00
Other Salaried Personnel : 359.50
Dieticians : 3.50
Occupational Therapists : 2.50
Physical Therapists : 7.00
Registered Pharmacists : 7.00
Respiratory Therapists : 5.00
Medical Social Workers : 2.50

Number Of Beds

Total: 236
Total Certified: 236

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	27.800%
State:	27.382%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	6.800%
California:	8.494%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.375%
California:	0.224%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.448%
State:	0.054%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	10%
State:	8%

Usually

This Hospital:	25%
State:	22%

Always

Here:	65%
State:	70%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	7%
California:	7%

Usually

This Hospital:	18%
California:	17%

Always

Here:	75%
California:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	21%
State:	15%

Usually

This Hospital:	32%
California:	28%

Always

This Hospital:	47%
California:	57%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	10%
California:	9%

Usually

This Hospital:	25%
California:	25%

Always

This Hospital:	65%
State:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	33%
State:	25%

Usually

This Hospital:	19%
California:	19%

Always

Here:	48%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	16%
California:	11%

Usually

Here:	26%
State:	21%

Always

Here:	58%
California:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	22%
California:	19%

Usually

Here:	31%
State:	34%

Always

Here:	47%
State:	47%

Were patients given information about what to do during their recovery at home?

Yes

Here:	80%
State:	79%

This Hospital:	20%
California:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	14%
State:	11%

7 or 8

This Hospital:	29%
California:	25%

9 or 10

Here:	57%
State:	64%

Would patients recommend the hospital to friends and family?

This Hospital:	9%
California:	7%

Yes, probably

Here:	27%
State:	25%

Yes, definitely

Here:	64%
State:	68%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
State:	98.6%

Percent of Patients Given Aspirin at Discharge

This Hospital:	99.0%
State:	98.2%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	93.0%
State:	95.6%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	99.6%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

This Hospital:	100.0%
California:	55.3%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	83.0%
State:	91.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	12
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
California:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
State:	98.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
State:	94.9%

Percent of Patients Given Discharge Instructions

Here:	93.0%
State:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
State:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	99.0%
California:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	97.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	91.0%
State:	92.5%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
State:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
California:	93.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	100.0%
California:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	95.0%
California:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	96.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	93.0%
State:	89.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	97.0%
California:	90.8%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	91.0%
State:	93.2%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
California:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	99.0%
State:	88.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	96.0%
California:	91.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	92.0%
State:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	97.0%
California:	92.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.3%
State:	15.8%

30-Day Mortality Rates from Heart Failure

Here:	8.9%
California:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	10.9%
State:	11.8%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.8%
State:	19.3%

30-Day Readmission Rates from Heart Failure

This Hospital:	26.8%
California:	24.6%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.9%
California:	18.1%

Hospital Acquired Conditions

Falls And Trauma

Here:	0.528%
California:	0.456%

Vascular Catheter-Associated Infection

This Hospital:	0.176%
State:	0.437%

Catheter-Associated UTI

Here:	0.881%
California:	0.313%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,806

Acute myocardial infarction, discharged alive w MCC: $12,839

Acute myocardial infarction, discharged alive w CC: $8,081

Heart failure and shock w/o CC/MCC: $4,777

Heart failure and shock w MCC: $9,661

Heart failure and shock w CC: $6,662

Chronic obstructive pulmonary disease w/o CC/MCC: $4,800

Chronic obstructive pulmonary disease w MCC: $8,621

Chronic obstructive pulmonary disease w CC: $6,456

Simple pneumonia and pleurisy w MCC: $9,479

Diabetes w MCC: $9,077

Chest Pain: $3,516

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $29,026

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $47,987

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $33,572

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $33,056

Cardiac defibrillator implant w/o cardiac cath w MCC: $44,408

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $39,396

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $52,615

Extracranial procedures w/o CC/MCC: $6,620

Extracranial procedures w CC: $10,272

Coronary bypass w/o cardiac cath w/o MCC: $23,393

Permanent cardiac pacemaker implant w/o CC/MCC: $13,272

Permanent cardiac pacemaker implant w CC: $17,128

Perc cardiovasc proc w drug-eluting stent w/o MCC: $12,655

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,453

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $16,386

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,922

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $23,620

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,384

Hernia procedures except inguinal and femoral w CC: $9,276

Major small and large bowel procedures w/o CC/MCC: $10,734

Major small and large bowel procedures w CC: $16,931

Major small and large bowel procedures w MCC: $34,184

Stomach, esophageal duodenal proc w/o CC/MCC: $9,614

Cervical spinal fusion w/o CC/MCC: $12,664

Cervical spinal fusion w CC: $17,258

Spinal fusion except cervical w/o MCC: $23,559

Spinal fusion except cervical w MCC: $39,784

Back and neck proc exc spinal fusion w/o CC/MCC: $6,208

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,382

Major shoulder or elbow joint procedures w/o CC/MCC: $7,373

Bilateral or multiple major joint procs of lower extremity w/o MCC: $20,801

Major joint replacement or reattachment of lower extremity w/o MCC: $13,284

Major joint replacement or reattachment of lower extremity w MCC: $20,349

Revision of hip or knee replacement w/o CC/MCC: $14,860

Revision of hip or knee replacement w CC: $20,266

Biopsies of musculoskeletal system and connective tissue w MCC: $21,689

Biopsies of musculoskeletal system and connective tissue w CC: $7,534

Other musculoskelet sys and conn tiss O.R. proc w MCC: $20,476

Kidney and ureter procedures for neoplasm w/o CC/MCC: $1,068

Kidney and ureter procedures for neoplasm w MCC: $21,690

Kidney and ureter procedures for neoplasm w CC: $12,324

Revision of hip or knee replacement w MCC: $30,332

Kidney and ureter procedures for non-neoplasm w MCC: $25,511

Transurethral procedures w MCC: $14,814

Other kidney and urinary tract procedures w MCC: $25,127

Other kidney and urinary tract procedures w CC: $14,283

Transurethral prostatectomy w/o CC/MCC: $4,185

Transurethral prostatectomy w CC/MCC: $7,933

Female reproductive system reconstructive procedures: $5,449

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,582

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