WEST CARROLL MEMORIAL HOSPITAL - OAK GROVE, LA

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WEST CARROLL MEMORIAL HOSPITAL
522 ROSS STREET
OAK GROVE, LA, 71263

Phone (make sure to verify first before calling): (318) 428-3237

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Provided Services

Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Occupational Therapy Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 16.00
Registered Professional Nurses : 15.00
Other Salaried Personnel : 137.50
Dieticians : 1.00
Occupational Therapists : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 1.00
Physicians : 9.00
Physician Assistants : 3.00

Number Of Beds

Total: 33
Total Certified: 33

Average Medicare Payment

Heart failure and shock w/o CC/MCC: $3,799

Heart failure and shock w MCC: $7,684

Heart failure and shock w CC: $5,299

Chronic obstructive pulmonary disease w/o CC/MCC: $3,817

Chronic obstructive pulmonary disease w MCC: $6,857

Chronic obstructive pulmonary disease w CC: $5,134

Simple pneumonia and pleurisy w MCC: $7,539

Diabetes w MCC: $7,155

Chest Pain: $2,796

Other kidney and urinary tract procedures w CC: $11,360

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	6.900%
State:	8.127%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.460%
Louisiana:	0.349%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.368%
State:	0.082%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 26%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	5%

Usually

This Hospital:	14%
Louisiana:	14%

Always

This Hospital:	82%
State:	81%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	1%
Louisiana:	3%

Usually

Here:	7%
State:	11%

Always

This Hospital:	92%
Louisiana:	86%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	9%
Louisiana:	11%

Usually

Here:	14%
Louisiana:	19%

Always

Here:	77%
State:	70%

How often was patients' pain well controlled?

Sometimes or never

Here:	9%
State:	7%

Usually

This Hospital:	18%
State:	19%

Always

This Hospital:	73%
Louisiana:	74%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	13%
Louisiana:	19%

Usually

Here:	15%
Louisiana:	15%

Always

Here:	72%
State:	66%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	8%
State:	10%

Usually

This Hospital:	14%
Louisiana:	17%

Always

This Hospital:	78%
Louisiana:	73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	5%
State:	7%

Usually

Here:	22%
Louisiana:	22%

Always

This Hospital:	73%
State:	71%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	72%
State:	81%

Here:	28%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	5%
Louisiana:	8%

7 or 8

This Hospital:	29%
State:	19%

9 or 10

This Hospital:	66%
Louisiana:	73%

Would patients recommend the hospital to friends and family?

Here:	4%
State:	5%

Yes, probably

This Hospital:	24%
Louisiana:	21%

Yes, definitely

This Hospital:	72%
State:	74%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	62.0%
State:	98.2%

Percent of Patients Given Aspirin at Discharge

This Hospital:	67.0%
State:	97.7%

Percent of Patients Given Beta Blocker at Discharge

Here:	67.0%
Louisiana:	97.8%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	25
Louisiana:	14

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	174
Louisiana:	104

Median Time to Fibrinolysis

This Hospital:	14
Louisiana:	36

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	75.0%
State:	92.8%

Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival

This Hospital:	100
Louisiana:	49

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	8.0%
Louisiana:	96.4%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	83.0%
State:	93.8%

Percent of Patients Given Discharge Instructions

This Hospital:	46.0%
Louisiana:	85.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Louisiana:	97.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	78.0%
State:	93.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
Louisiana:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	64.0%
Louisiana:	96.6%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	65.0%
Louisiana:	89.2%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	4.0%
State:	90.4%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	11.5%
Louisiana:	11.3%

30-Day Mortality Rates from Pneumonia

This Hospital:	9.6%
State:	11.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	27.4%
State:	25.2%

30-Day Readmission Rates from Pneumonia

Here:	19.2%
State:	18.3%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	7.136%
Louisiana:	0.381%

Manifestations Of Poor Glycemic Control

This Hospital:	0.892%
Louisiana:	0.058%

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