VISITING NURSE ASSOCIATION - ORLANDO, FL

Submitted by:

Tina Locklear, Community Liaison Asst.

Visiting Nurse Association (VNA) is a licensed, non-profit, home health care agency. Through VNA, residents of Central Florida have been receiving quality nursing and rehabilitative services in the privacy of their own home since 1951.

Combined with the strength and reputation of Orlando Regional Healthcare, VNA continually strives to provide patients with quality, cost effective home healthcare services. VNA works with the Physician to develop an individualized treatment plan to help achieve the home care goals. These services may be covered by Medicare or other insurance providers.

Visiting Nurse Association Services Provided:

Skilled Nursing
Our experienced, highly trained and licensed nurses provide:
� Assessment and observation for changes in medical condition
� Education about medications and disease management
� Medication administration and supervision
� Treatments and dressing changes
� IV nursing
� Nutritional support
� Wound and ostomy care
� Diabetes education
� Mental health nursing
� Oncology, end of life care
� Telemonitoring

Rehabilitation Services
� Physical Therapy
� Speech Therapy
� Occupational Therapy
� Lymphadema

Home Health Aides
During the time skilled services are provided, home health aides can assist with health-related services such as:
� Bathing / Hygiene
� Skin care
� Dressing

Medicare will provide for a home health aide if you also need skilled nursing care or physical therapy.

Medical Social Services
� Educate and refer to community resources
� Crisis intervention
� Consultations and Counseling services

Spiritual Care Service
� Interfaith support
� Liaison with community clergy
� Compassionate listener
� Assist with coping skills of patient and family

Private Duty Services Provided:
RN�s and LPN�s are licensed and background screened. Home health aides can assist with health related services such as:
� Companion service
� Bathing / Hygiene
� Skin care
� Dressing
� Meal preparation
� Assist with eating
� Light housekeeping
� Patient's laundry
� Exercise and walking
� Respite care

Available 24 hours a day, 7 days a week. Long term and/or short term contracts.

Contacts for Orlando Regional VNA

Customer Service / Referral Department
407-852-2698 -or- 800-555-4862

Visiting Nurse Association Administrative Office
Scott Clark, Administrator
102 W. Pineloch, Suite 23
Orlando, FL 32806
Phone: (407) 854-3100
Fax: (407) 852-2793
www.OrlandoRegionalVNA.org

Submitted by:

Scott Clark, Administrator

Website information update : www.orlandohealth.com/VNA

Institution representatives - add corrected or new information about VISITING NURSE ASSOCIATION »

Address

102 W PINELOCK AVENUE, SUITE 23
ORLANDO, FL, 32806

Phone (make sure to verify first before calling): (407) 852-2747

Type of Ownership: Visiting Nurse Association
Offers Nursing Care Services: Yes
Offers Physical Therapy Services: Yes
Offers Occupational Therapy Services: Yes
Offers Speech Pathology Services: Yes
Offers Medical Social Services: Yes
Offers Home Health Aide Services: Yes

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 23.99
Other Salaried Personnel : 6.00
Occupational Therapists : 0.44
Physical Therapists : 8.26
Speech Pathologists Or Audiologists : 0.26
Home Health Aides : 8.45
Social Workers : 1.00

Provided Services

Home Health Aide Services
Medical Social Services
Nursing Services
Occupational Therapy Services
Pharmacy Services
Physical Therapy Services
Speech Therapy Services

How often the home health team began their patients' care in a timely manner

This Home Health Center:	94.0%
State:	93.5%

How often the home health team taught patients (or their family caregivers) about their drugs

Here:	99.0%
State:	89.8%

How often the home health team checked patients' risk of falling

Here:	100.0%
State:	98.3%

How often the home health team checked patients for depression

This Home Health Center:	54.0%
Florida:	96.0%

How often the home health team determined whether patients received a flu shot for the current flu season

Here:	47.0%
Florida:	55.9%

How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)

Here:	42.0%
State:	54.5%

With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care

Here:	98.0%
Florida:	87.7%

How often the home health team checked patients for pain

Here:	100.0%
Florida:	98.1%

How often the home health team treated their patients' pain

Here:	99.0%
Florida:	97.2%

How often the home health team treated heart failure (weakening of the heart) patients' symptoms

Here:	100.0%
State:	97.2%

How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)

Here:	99.0%
State:	88.8%

How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care

Here:	99.0%
Florida:	89.9%

How often the home health team checked patients for the risk of developing pressure sores (bed sores)

This Home Health Center:	100.0%
Florida:	96.2%

How often patients got better at walking or moving around

Here:	57.0%
State:	58.1%

How often patients got better at getting in and out of bed

Here:	64.0%
State:	52.3%

How often patients got better at bathing

Here:	71.0%
State:	66.8%

How often patients had less pain when moving around

This Home Health Center:	65.0%
State:	74.2%

How often patients' breathing improved

This Home Health Center:	66.0%
Florida:	54.2%

How often patients' wounds improved or healed after an operation

Here:	92.0%
Florida:	91.7%

How often patients got better at taking their drugs correctly by mouth

This Home Health Center:	52.0%
Florida:	39.5%

How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted

Here:	8.0%
Florida:	8.7%

How often home health patients had to be admitted to the hospital

This Home Health Center:	27.0%
Florida:	23.7%

Percent of patients who reported that their home health team gave care in a professional way

Here:	88.0%
State:	89.2%

Percent of patients who reported that their home health team communicated well with them

Here:	85.0%
Florida:	86.0%

Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Here:	88.0%
State:	81.2%

Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Here:	83.0%
Florida:	84.4%

Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Here:	81.0%
Florida:	80.0%

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