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VERDUGO HILLS HOSPITAL - GLENDALE, CA

 



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Address
1812 VERDUGO BLVD
GLENDALE, CA, 91209
Phone (make sure to verify first before calling): (818) 790-7100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units


Overall Star Rating: 3 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$26,957
California:

$55,746
Average Total Payments
Here:

$6,647
California:

$9,903
Number of discharges: 11
This Hospital:

1.00%
California:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$44,405
California:

$83,364
Average Total Payments
This Hospital:

$10,811
State:

$15,491
Number of discharges: 19
This Hospital:

1.72%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$21,850
California:

$39,980
Average Total Payments
Here:

$5,664
California:

$7,146
Number of discharges: 20
This Hospital:

1.81%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$17,443
California:

$28,713
Average Total Payments
Here:

$3,833
California:

$4,819
Number of discharges: 26
Here:

2.36%
California:

1.18%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$21,066
State:

$36,707
Average Total Payments
Here:

$5,660
State:

$7,245
Number of discharges: 33
This Hospital:

2.99%
State:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$19,131
State:

$29,034
Average Total Payments
Here:

$3,700
California:

$4,742
Number of discharges: 41
This Hospital:

3.72%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$35,431
California:

$46,809
Average Total Payments
This Hospital:

$6,458
State:

$8,290
Number of discharges: 12
This Hospital:

1.09%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$36,979
California:

$58,013
Average Total Payments
Here:

$8,058
State:

$10,305
Number of discharges: 35
This Hospital:

3.17%
State:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$20,081
State:

$35,163
Average Total Payments
Here:

$4,883
State:

$6,206
Number of discharges: 12
Here:

1.09%
California:

1.11%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$21,663
California:

$36,899
Average Total Payments
This Hospital:

$4,852
California:

$6,233
Number of discharges: 63
Here:

5.71%
California:

3.09%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$22,550
State:

$33,350
Average Total Payments
This Hospital:

$4,723
California:

$5,631
Number of discharges: 15
This Hospital:

1.36%
California:

0.31%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$21,911
State:

$37,991
Average Total Payments
Here:

$4,829
State:

$6,089
Number of discharges: 12
Here:

1.09%
State:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$28,870
State:

$46,039
Average Total Payments
This Hospital:

$6,773
State:

$8,685
Number of discharges: 18
This Hospital:

1.63%
State:

1.95%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$18,084
State:

$31,715
Average Total Payments
Here:

$4,622
California:

$5,899
Number of discharges: 11
This Hospital:

1.00%
State:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$33,919
State:

$44,086
Average Total Payments
Here:

$6,405
California:

$8,042
Number of discharges: 13
Here:

1.18%
State:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$17,010
State:

$30,586
Average Total Payments
This Hospital:

$4,205
State:

$5,436
Number of discharges: 12
This Hospital:

1.09%
State:

0.47%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$31,441
State:

$47,292
Average Total Payments
This Hospital:

$6,816
State:

$8,831
Number of discharges: 33
This Hospital:

2.99%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$51,601
California:

$70,963
Average Total Payments
This Hospital:

$10,054
State:

$13,159
Number of discharges: 29
Here:

2.63%
California:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$23,264
California:

$32,995
Average Total Payments
Here:

$4,695
State:

$5,851
Number of discharges: 17
Here:

1.54%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$57,323
State:

$88,197
Average Total Payments
This Hospital:

$12,514
California:

$15,201
Number of discharges: 20
This Hospital:

1.81%
California:

1.05%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$29,400
State:

$55,669
Average Total Payments
Here:

$7,765
California:

$9,837
Number of discharges: 15
Here:

1.36%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$29,473
State:

$42,438
Average Total Payments
Here:

$5,701
State:

$6,978
Number of discharges: 11
Here:

1.00%
California:

0.78%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$26,751
California:

$36,114
Average Total Payments
This Hospital:

$5,208
California:

$6,728
Number of discharges: 36
Here:

3.26%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$64,854
State:

$88,239
Average Total Payments
Here:

$14,291
State:

$17,187
Number of discharges: 57
Here:

5.17%
State:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$23,816
California:

$42,156
Average Total Payments
This Hospital:

$5,522
California:

$6,908
Number of discharges: 23
Here:

2.09%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$20,603
State:

$32,446
Average Total Payments
This Hospital:

$4,721
State:

$5,975
Number of discharges: 48
This Hospital:

4.35%
California:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$24,312
State:

$49,604
Average Total Payments
Here:

$6,149
California:

$8,812
Number of discharges: 12
Here:

1.09%
California:

0.66%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$42,239
California:

$64,758
Average Total Payments
This Hospital:

$8,661
California:

$11,179
Number of discharges: 12
This Hospital:

1.09%
State:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,939
State:

$35,878
Average Total Payments
Here:

$5,396
State:

$7,039
Number of discharges: 17
Here:

1.54%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$25,849
State:

$48,439
Average Total Payments
This Hospital:

$6,372
California:

$8,967
Number of discharges: 16
This Hospital:

1.45%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$55,554
California:

$72,128
Average Total Payments
This Hospital:

$10,984
California:

$14,548
Number of discharges: 13
Here:

1.18%
California:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$41,225
State:

$70,949
Average Total Payments
Here:

$9,698
State:

$12,543
Number of discharges: 35
Here:

3.17%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$63,833
State:

$101,885
Average Total Payments
This Hospital:

$14,100
California:

$17,925
Number of discharges: 32
This Hospital:

2.90%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$75,991
State:

$120,888
Average Total Payments
Here:

$15,299
California:

$21,006
Number of discharges: 14
This Hospital:

1.27%
California:

0.92%
Seizures without Major Complications
Average Covered Charges
Here:

$24,477
California:

$38,752
Average Total Payments
Here:

$4,937
State:

$6,932
Number of discharges: 14
Here:

1.27%
California:

0.59%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$55,412
California:

$90,173
Average Total Payments
Here:

$12,849
California:

$16,748
Number of discharges: 106
This Hospital:

9.61%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$28,864
State:

$50,385
Average Total Payments
This Hospital:

$7,772
State:

$9,612
Number of discharges: 41
Here:

3.72%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$31,900
State:

$48,755
Average Total Payments
Here:

$6,617
California:

$8,695
Number of discharges: 38
Here:

3.45%
California:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$49,159
California:

$70,362
Average Total Payments
This Hospital:

$9,955
California:

$12,496
Number of discharges: 21
This Hospital:

1.90%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$20,948
California:

$34,477
Average Total Payments
Here:

$4,776
State:

$5,838
Number of discharges: 15
Here:

1.36%
State:

0.97%
Syncope and Collapse
Average Covered Charges
Here:

$32,590
State:

$37,038
Average Total Payments
Here:

$5,521
State:

$6,233
Number of discharges: 54
Here:

4.90%
State:

1.60%
Transient Ischemia
Average Covered Charges
Here:

$20,425
California:

$37,396
Average Total Payments
This Hospital:

$4,933
State:

$6,120
Number of discharges: 21
Here:

1.90%
California:

0.94%

Provided Services

  • Nuclear Medicine Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 34.96
Registered Professional Nurses : 137.91
Other Salaried Personnel : 268.62
Occupational Therapists : 1.85
Physical Therapists : 9.62
Registered Pharmacists : 4.82
Respiratory Therapists : 8.60
Speech Pathologists Or Audiologists : 1.80
Medical Social Workers : 1.09

Number Of Beds

Total: 158
Total Certified: 116
Psychiatric Unit Beds: 24

Hospital Acquired Conditions

Severe pressure sores (bed sores)
This Hospital:

0.545%
State:

0.321%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

85.0%
State:

99.0%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

78.0%
State:

98.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
California:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

32
California:

78
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

97.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

57.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

87.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
Here:

88.0%
California:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

89.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

90.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

93.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

92.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

95.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

92.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

99.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

88.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

95.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

90.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

94.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.3%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

9.9%
State:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.8%
California:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.4%
California:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

23.8%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

18.0%
State:

18.3%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

33.300%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.900%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.120%
State:

0.170%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

7%
Usually
This Hospital:

20%
California:

21%
Always
Here:

73%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
California:

6%
Usually
This Hospital:

15%
California:

17%
Always
Here:

78%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
California:

13%
Usually
This Hospital:

26%
State:

28%
Always
Here:

62%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
California:

8%
Usually
This Hospital:

23%
California:

25%
Always
Here:

70%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
State:

23%
Usually
Here:

20%
State:

19%
Always
Here:

56%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

10%
Usually
Here:

21%
California:

21%
Always
Here:

73%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

22%
California:

18%
Usually
This Hospital:

37%
State:

33%
Always
This Hospital:

41%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

77%
State:

81%
No
Here:

23%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

10%
7 or 8
This Hospital:

25%
California:

24%
9 or 10
Here:

64%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

8%
California:

7%
Yes, probably
This Hospital:

25%
California:

24%
Yes, definitely
Here:

67%
State:

69%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

19.0%
California:

21.2%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

3.0%
California:

1.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

97.6%
State:

81.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

95.4%
State:

79.7%

Complaint Deficiency

Provide housekeeping and maintenance services: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Potential for minimal harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Some (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Some (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Some (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Some (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Some (Minimal harm or potential for actual harm)

Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Potential for minimal harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Some (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

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