VERDUGO HILLS HOSPITAL - GLENDALE, CA

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Addresss:
1812 VERDUGO BLVD
GLENDALE, CA, 91209
Phone (make sure to verify first before calling): (818) 790-7100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 3 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 34.96
Registered Professional Nurses : 137.91
Other Salaried Personnel : 268.62
Occupational Therapists : 1.85
Physical Therapists : 9.62
Registered Pharmacists : 4.82
Respiratory Therapists : 8.60
Speech Pathologists Or Audiologists : 1.80
Medical Social Workers : 1.09

Number Of Beds
Total: 158
Total Certified: 116
Psychiatric Unit Beds: 24

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

33.300%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

3.900%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.120%
State:

0.170%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

7%
California:

7%
Usually
This Hospital:

20%
California:

21%
Always
Here:

73%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
California:

6%
Usually
Here:

15%
California:

17%
Always
This Hospital:

78%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
California:

13%
Usually
This Hospital:

26%
California:

28%
Always
Here:

62%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
California:

8%
Usually
This Hospital:

23%
California:

25%
Always
Here:

70%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
California:

23%
Usually
Here:

20%
California:

19%
Always
This Hospital:

56%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

6%
State:

10%
Usually
Here:

21%
California:

21%
Always
This Hospital:

73%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

22%
California:

18%
Usually
This Hospital:

37%
State:

33%
Always
This Hospital:

41%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

77%
California:

81%
No
Here:

23%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
California:

10%
7 or 8
This Hospital:

25%
California:

24%
9 or 10
Here:

64%
California:

66%

Would patients recommend the hospital to friends and family?

No
Here:

8%
State:

7%
Yes, probably
This Hospital:

25%
State:

24%
Yes, definitely
Here:

67%
California:

69%

Complaint Deficiency

Hospital Acquired Conditions

Severe pressure sores (bed sores)
This Hospital:

0.545%
State:

0.321%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

85.0%
State:

99.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

78.0%
State:

98.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

6
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

32
State:

78
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

97.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

57.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

87.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

88.0%
State:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

89.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

90.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

93.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

92.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

95.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

92.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

88.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

90.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

94.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.3%
State:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

9.9%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.8%
State:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

19.4%
California:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

23.8%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

18.0%
California:

18.3%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

19.0%
State:

21.2%
Percent of short-stay residents with Pressure ulcers that are new or worsened
Here:

3.0%
California:

1.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

97.6%
State:

81.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

95.4%
State:

79.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$26,957
State:

$55,746
Average Total Payments
Here:

$6,647
California:

$9,903
Number of discharges: 11
Here:

1.00%
California:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$44,405
State:

$83,364
Average Total Payments
Here:

$10,811
State:

$15,491
Number of discharges: 19
Here:

1.72%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$21,850
California:

$39,980
Average Total Payments
This Hospital:

$5,664
State:

$7,146
Number of discharges: 20
Here:

1.81%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$17,443
State:

$28,713
Average Total Payments
Here:

$3,833
California:

$4,819
Number of discharges: 26
This Hospital:

2.36%
State:

1.18%
Cellulitis without Major Complications
Average Covered Charges
Here:

$21,066
California:

$36,707
Average Total Payments
Here:

$5,660
State:

$7,245
Number of discharges: 33
This Hospital:

2.99%
State:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$19,131
State:

$29,034
Average Total Payments
This Hospital:

$3,700
California:

$4,742
Number of discharges: 41
Here:

3.72%
State:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$35,431
California:

$46,809
Average Total Payments
Here:

$6,458
California:

$8,290
Number of discharges: 12
This Hospital:

1.09%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$36,979
State:

$58,013
Average Total Payments
This Hospital:

$8,058
California:

$10,305
Number of discharges: 35
This Hospital:

3.17%
State:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$20,081
California:

$35,163
Average Total Payments
This Hospital:

$4,883
California:

$6,206
Number of discharges: 12
This Hospital:

1.09%
California:

1.11%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$21,663
California:

$36,899
Average Total Payments
Here:

$4,852
California:

$6,233
Number of discharges: 63
Here:

5.71%
California:

3.09%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$22,550
State:

$33,350
Average Total Payments
Here:

$4,723
California:

$5,631
Number of discharges: 15
This Hospital:

1.36%
California:

0.31%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$21,911
California:

$37,991
Average Total Payments
Here:

$4,829
State:

$6,089
Number of discharges: 12
Here:

1.09%
California:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$28,870
California:

$46,039
Average Total Payments
Here:

$6,773
State:

$8,685
Number of discharges: 18
This Hospital:

1.63%
California:

1.95%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$18,084
California:

$31,715
Average Total Payments
This Hospital:

$4,622
State:

$5,899
Number of discharges: 11
Here:

1.00%
California:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$33,919
California:

$44,086
Average Total Payments
Here:

$6,405
State:

$8,042
Number of discharges: 13
This Hospital:

1.18%
California:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$17,010
State:

$30,586
Average Total Payments
This Hospital:

$4,205
State:

$5,436
Number of discharges: 12
Here:

1.09%
State:

0.47%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$31,441
State:

$47,292
Average Total Payments
This Hospital:

$6,816
California:

$8,831
Number of discharges: 33
This Hospital:

2.99%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$51,601
California:

$70,963
Average Total Payments
This Hospital:

$10,054
State:

$13,159
Number of discharges: 29
Here:

2.63%
California:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$23,264
California:

$32,995
Average Total Payments
Here:

$4,695
California:

$5,851
Number of discharges: 17
Here:

1.54%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$57,323
State:

$88,197
Average Total Payments
Here:

$12,514
California:

$15,201
Number of discharges: 20
This Hospital:

1.81%
California:

1.05%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$29,400
State:

$55,669
Average Total Payments
This Hospital:

$7,765
State:

$9,837
Number of discharges: 15
This Hospital:

1.36%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$29,473
State:

$42,438
Average Total Payments
Here:

$5,701
California:

$6,978
Number of discharges: 11
Here:

1.00%
California:

0.78%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$26,751
California:

$36,114
Average Total Payments
This Hospital:

$5,208
California:

$6,728
Number of discharges: 36
Here:

3.26%
California:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$64,854
State:

$88,239
Average Total Payments
This Hospital:

$14,291
California:

$17,187
Number of discharges: 57
Here:

5.17%
State:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$23,816
State:

$42,156
Average Total Payments
This Hospital:

$5,522
California:

$6,908
Number of discharges: 23
This Hospital:

2.09%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$20,603
California:

$32,446
Average Total Payments
This Hospital:

$4,721
California:

$5,975
Number of discharges: 48
This Hospital:

4.35%
California:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$24,312
State:

$49,604
Average Total Payments
Here:

$6,149
State:

$8,812
Number of discharges: 12
Here:

1.09%
California:

0.66%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$42,239
State:

$64,758
Average Total Payments
Here:

$8,661
California:

$11,179
Number of discharges: 12
Here:

1.09%
California:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$15,939
State:

$35,878
Average Total Payments
Here:

$5,396
California:

$7,039
Number of discharges: 17
This Hospital:

1.54%
State:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$25,849
State:

$48,439
Average Total Payments
Here:

$6,372
California:

$8,967
Number of discharges: 16
Here:

1.45%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$55,554
State:

$72,128
Average Total Payments
Here:

$10,984
State:

$14,548
Number of discharges: 13
Here:

1.18%
California:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$41,225
State:

$70,949
Average Total Payments
Here:

$9,698
State:

$12,543
Number of discharges: 35
This Hospital:

3.17%
State:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$63,833
California:

$101,885
Average Total Payments
Here:

$14,100
State:

$17,925
Number of discharges: 32
Here:

2.90%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$75,991
California:

$120,888
Average Total Payments
This Hospital:

$15,299
State:

$21,006
Number of discharges: 14
This Hospital:

1.27%
State:

0.92%
Seizures without Major Complications
Average Covered Charges
Here:

$24,477
State:

$38,752
Average Total Payments
This Hospital:

$4,937
California:

$6,932
Number of discharges: 14
This Hospital:

1.27%
State:

0.59%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$55,412
State:

$90,173
Average Total Payments
This Hospital:

$12,849
State:

$16,748
Number of discharges: 106
This Hospital:

9.61%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$28,864
California:

$50,385
Average Total Payments
This Hospital:

$7,772
California:

$9,612
Number of discharges: 41
Here:

3.72%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$31,900
State:

$48,755
Average Total Payments
This Hospital:

$6,617
California:

$8,695
Number of discharges: 38
This Hospital:

3.45%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$49,159
California:

$70,362
Average Total Payments
This Hospital:

$9,955
California:

$12,496
Number of discharges: 21
Here:

1.90%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$20,948
California:

$34,477
Average Total Payments
This Hospital:

$4,776
California:

$5,838
Number of discharges: 15
This Hospital:

1.36%
California:

0.97%
Syncope and Collapse
Average Covered Charges
This Hospital:

$32,590
State:

$37,038
Average Total Payments
This Hospital:

$5,521
California:

$6,233
Number of discharges: 54
This Hospital:

4.90%
State:

1.60%
Transient Ischemia
Average Covered Charges
This Hospital:

$20,425
State:

$37,396
Average Total Payments
This Hospital:

$4,933
California:

$6,120
Number of discharges: 21
This Hospital:

1.90%
California:

0.94%

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