BORGESS MEDICAL CENTER - KALAMAZOO, MI

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BORGESS MEDICAL CENTER
1521 GULL ROAD
KALAMAZOO, MI, 49048

Phone (make sure to verify first before calling): (269) 226-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 161.00
Registered Professional Nurses : 662.00
Other Salaried Personnel : 1185.25
Certified Registered Nurse Anesthetists (CRNA) : 27.00
Dieticians : 10.50
Occupational Therapists : 9.50
Physical Therapists : 3.00
Registered Pharmacists : 16.00
Respiratory Therapists : 73.00
Physicians : 13.75
Medical Social Workers : 7.00
Physician Assistants : 2.00
Residents (Physicians) : 107.00

Number Of Beds

Total: 372
Total Certified: 372
Psychiatric Unit Beds: 54
Rehabilitation Unit Beds: 15

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $6,047

Acute myocardial infarction, discharged alive w MCC: $13,381

Acute myocardial infarction, discharged alive w CC: $8,422

Heart failure and shock w/o CC/MCC: $5,021

Heart failure and shock w MCC: $10,154

Heart failure and shock w CC: $6,972

Chronic obstructive pulmonary disease w/o CC/MCC: $5,003

Chronic obstructive pulmonary disease w MCC: $9,061

Chronic obstructive pulmonary disease w CC: $6,729

Simple pneumonia and pleurisy w MCC: $9,963

Diabetes w MCC: $9,376

Chest Pain: $3,665

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $30,506

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $55,330

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $35,353

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $35,285

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $34,786

Cardiac defibrillator implant w/o cardiac cath w MCC: $46,451

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $41,133

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $54,839

Extracranial procedures w/o CC/MCC: $6,957

Extracranial procedures w CC: $10,751

Coronary bypass w/o cardiac cath w/o MCC: $24,788

Coronary bypass w/o cardiac cath w MCC: $39,274

Permanent cardiac pacemaker implant w/o CC/MCC: $13,833

Permanent cardiac pacemaker implant w CC: $17,852

Perc cardiovasc proc w drug-eluting stent w/o MCC: $13,301

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,768

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $17,222

Laparoscopic cholecystectomy w/o c.d.e. w CC: $11,479

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $30,475

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,709

Hernia procedures except inguinal and femoral w MCC: $9,397

Hernia procedures except inguinal and femoral w CC: $9,668

Major small and large bowel procedures w/o CC/MCC: $11,282

Major small and large bowel procedures w CC: $17,721

Major small and large bowel procedures w MCC: $35,630

Stomach, esophageal duodenal proc w/o CC/MCC: $10,104

Cervical spinal fusion w/o CC/MCC: $13,255

Cervical spinal fusion w MCC: $2,675

Cervical spinal fusion w CC: $18,139

Spinal fusion except cervical w/o MCC: $24,555

Spinal fusion except cervical w MCC: $36,878

Back and neck proc exc spinal fusion w/o CC/MCC: $6,525

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,962

Bilateral or multiple major joint procs of lower extremity w/o MCC: $21,862

Major joint replacement or reattachment of lower extremity w/o MCC: $13,846

Major joint replacement or reattachment of lower extremity w MCC: $22,689

Revision of hip or knee replacement w/o CC/MCC: $16,896

Revision of hip or knee replacement w CC: $9,827

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $10,252

Biopsies of musculoskeletal system and connective tissue w MCC: $22,579

Biopsies of musculoskeletal system and connective tissue w CC: $13,832

Other musculoskelet sys and conn tiss O.R. proc w MCC: $20,161

Kidney and ureter procedures for neoplasm w/o CC/MCC: $835

Kidney and ureter procedures for neoplasm w CC: $6,979

Revision of hip or knee replacement w MCC: $31,330

Kidney and ureter procedures for non-neoplasm w MCC: $23,000

Transurethral procedures w MCC: $15,440

Other kidney and urinary tract procedures w/o CC/MCC: $9,115

Other kidney and urinary tract procedures w MCC: $19,265

Other kidney and urinary tract procedures w CC: $15,012

Transurethral prostatectomy w/o CC/MCC: $4,357

Transurethral prostatectomy w CC/MCC: $7,777

Female reproductive system reconstructive procedures: $5,676

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,867

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	8%
State:	4%

Usually

This Hospital:	20%
Michigan:	19%

Always

This Hospital:	72%
State:	77%

How often did doctors communicate well with patients?

Sometimes or never

Here:	8%
Michigan:	4%

Usually

This Hospital:	21%
Michigan:	17%

Always

This Hospital:	71%
Michigan:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	15%
State:	8%

Usually

Here:	27%
State:	26%

Always

Here:	58%
Michigan:	66%

How often was patients' pain well controlled?

Sometimes or never

Here:	10%
Michigan:	6%

Usually

Here:	24%
State:	24%

Always

This Hospital:	66%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
Michigan:	21%

Usually

Here:	17%
Michigan:	19%

Always

Here:	56%
Michigan:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	9%
State:	9%

Usually

This Hospital:	20%
State:	20%

Always

This Hospital:	71%
Michigan:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	9%
State:	12%

Usually

This Hospital:	32%
Michigan:	33%

Always

This Hospital:	59%
Michigan:	55%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	78%
State:	84%

Here:	22%
Michigan:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	8%

7 or 8

Here:	21%
State:	23%

9 or 10

Here:	69%
Michigan:	69%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
Michigan:	5%

Yes, probably

Here:	21%
Michigan:	25%

Yes, definitely

This Hospital:	75%
State:	70%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
Michigan:	99.1%

Percent of Patients Given Aspirin at Discharge

Here:	99.0%
Michigan:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	92.0%
State:	96.1%

Percent of Patients Given Beta Blocker at Discharge

Here:	99.0%
State:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.6%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

Here:	100.0%
State:	59.2%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	88.0%
Michigan:	88.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	10
State:	10

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	399
State:	61

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Michigan:	93.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	90.0%
State:	94.7%

Percent of Patients Given Discharge Instructions

Here:	83.0%
State:	89.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
State:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	93.0%
Michigan:	95.6%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	96.0%
Michigan:	95.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	98.0%
State:	97.9%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	92.0%
State:	93.7%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	86.0%
Michigan:	91.2%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	95.0%
Michigan:	93.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	97.0%
State:	96.9%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	97.0%
Michigan:	95.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
Michigan:	97.6%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	93.0%
Michigan:	93.9%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	95.0%
Michigan:	95.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	96.0%
State:	93.5%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	93.0%
State:	90.4%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	98.0%
State:	92.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	77.0%
State:	87.7%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	95.0%
State:	92.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.9%
State:	15.3%

30-Day Mortality Rates from Heart Failure

This Hospital:	12.2%
State:	10.5%

30-Day Mortality Rates from Pneumonia

Here:	11.0%
State:	10.9%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.9%
State:	19.9%

30-Day Readmission Rates from Heart Failure

This Hospital:	21.4%
State:	24.8%

30-Day Readmission Rates from Pneumonia

Here:	17.1%
Michigan:	18.4%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	33.000%
Michigan:	31.839%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	10.800%
Michigan:	7.306%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.157%
Michigan:	0.133%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.095%
State:	0.070%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

Here:	0.372%
State:	0.086%

Pressure Ulcer Stages III And IV

Here:	0.347%
Michigan:	0.096%

Falls And Trauma

Here:	0.694%
State:	0.519%

Vascular Catheter-Associated Infection

Here:	0.694%
State:	0.312%

Catheter-Associated UTI

This Hospital:	0.208%
Michigan:	0.250%

Manifestations Of Poor Glycemic Control

Here:	0.069%
State:	0.040%

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