UNITED REGIONAL MEDICAL CENTER - MANCHESTER, TN

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UNITED REGIONAL MEDICAL CENTER
1001 MCARTHUR ST
MANCHESTER, TN, 37355

Phone (make sure to verify first before calling): (931) 728-3586

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Swing Bed Hospitals

Provided Services

Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Hospice Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 14.00
Registered Professional Nurses : 31.00
Other Salaried Personnel : 83.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 3.00
Respiratory Therapists : 6.00
Medical Laboratory Technologists : 1.00
Nuclear Medicine Technicians : 3.00
Diagnostic Radiology Technicians : 13.00

Number Of Beds

Total: 54
Total Certified: 54

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	83.0%
Tennessee:	98.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	53.0%
Tennessee:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Tennessee:	96.4%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	41.0%
Tennessee:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	50.0%
State:	99.8%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	22
State:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	96
Tennessee:	1,153

Median Time to Fibrinolysis

Here:	56
Tennessee:	35

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	55.0%
State:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	42.0%
Tennessee:	97.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Tennessee:	95.0%

Percent of Patients Given Discharge Instructions

Here:	3.0%
State:	88.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	60.0%
State:	99.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	84.0%
Tennessee:	96.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	75.0%
State:	96.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	79.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	77.0%
State:	92.3%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	59.0%
State:	92.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	54.0%
State:	94.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	10.6%
State:	11.3%

30-Day Mortality Rates from Pneumonia

This Hospital:	9.7%
State:	12.2%

30-Day Readmission Rates from Heart Failure

This Hospital:	26.6%
Tennessee:	24.8%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.5%
State:	18.9%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	22.800%
State:	30.823%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	7.400%
State:	8.028%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.106%
State:	0.219%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.122%
Tennessee:	0.101%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	5%

Usually

Here:	12%
State:	17%

Always

This Hospital:	84%
State:	78%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
Tennessee:	4%

Usually

This Hospital:	5%
Tennessee:	13%

Always

This Hospital:	91%
Tennessee:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	9%
Tennessee:	10%

Usually

Here:	16%
Tennessee:	25%

Always

Here:	75%
State:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	5%
State:	7%

Usually

Here:	16%
State:	23%

Always

This Hospital:	79%
Tennessee:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	30%
State:	22%

Usually

This Hospital:	7%
Tennessee:	17%

Always

Here:	63%
State:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	10%
State:	10%

Usually

Here:	10%
Tennessee:	18%

Always

Here:	80%
Tennessee:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	7%
Tennessee:	8%

Usually

This Hospital:	17%
State:	27%

Always

Here:	76%
Tennessee:	65%

Were patients given information about what to do during their recovery at home?

Yes

Here:	85%
Tennessee:	81%

This Hospital:	15%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	9%

7 or 8

Here:	28%
Tennessee:	24%

9 or 10

This Hospital:	62%
Tennessee:	67%

Would patients recommend the hospital to friends and family?

Here:	9%
Tennessee:	6%

Yes, probably

This Hospital:	14%
State:	26%

Yes, definitely

Here:	77%
Tennessee:	68%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,829

Acute myocardial infarction, discharged alive w MCC: $10,776

Acute myocardial infarction, discharged alive w CC: $6,782

Heart failure and shock w/o CC/MCC: $4,010

Heart failure and shock w MCC: $8,108

Heart failure and shock w CC: $5,592

Chronic obstructive pulmonary disease w/o CC/MCC: $4,028

Chronic obstructive pulmonary disease w MCC: $7,236

Chronic obstructive pulmonary disease w CC: $5,418

Simple pneumonia and pleurisy w MCC: $7,956

Diabetes w MCC: $7,550

Chest Pain: $2,951

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,255

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,753

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,167

Major joint replacement or reattachment of lower extremity w/o MCC: $11,160

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