UNITED HEALTH SERVICES HOSPITALS, INC - JOHNSON CITY, NY

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UNITED HEALTH SERVICES HOSPITALS, INC
33-57 HARRISON STREET
JOHNSON CITY, NY, 13790

Phone (make sure to verify first before calling): (607) 763-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: No
Type: Rehabilitation Units

Dialysis Facility located within this hospital: UNITED HEALTH SERVICES

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Gerontological Specialty Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Pediatric Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 33.90
Registered Professional Nurses : 586.60
Other Salaried Personnel : 1584.00
Dieticians : 9.40
Occupational Therapists : 15.80
Physical Therapists : 23.00
Registered Pharmacists : 20.00
Respiratory Therapists : 35.90
Speech Pathologists Or Audiologists : 6.35
Physicians : 18.40
Medical Social Workers : 30.00
Medical Laboratory Technologists : 35.90
Nuclear Medicine Technicians : 8.00
Physician Assistants : 1.00
Diagnostic Radiology Technicians : 46.80
Nurse Practitioners: 13.40
Residents (Physicians) : 67.00
Psychologists : 2.50

Number Of Beds

Total: 539
Total Certified: 539
Psychiatric Unit Beds: 69
Rehabilitation Unit Beds: 30

Hospital Acquired Conditions

Foreign Object Retained After Surgery

Here:	0.602%
New York:	0.115%

Pressure Ulcer Stages III And IV

This Hospital:	0.181%
State:	0.317%

Falls And Trauma

Here:	0.815%
New York:	0.590%

Vascular Catheter-Associated Infection

This Hospital:	0.091%
State:	0.417%

Catheter-Associated UTI

This Hospital:	0.362%
State:	0.291%

Manifestations Of Poor Glycemic Control

This Hospital:	0.181%
New York:	0.067%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,160

Acute myocardial infarction, discharged alive w MCC: $11,514

Acute myocardial infarction, discharged alive w CC: $7,247

Heart failure and shock w/o CC/MCC: $4,284

Heart failure and shock w MCC: $8,664

Heart failure and shock w CC: $5,975

Chronic obstructive pulmonary disease w/o CC/MCC: $4,304

Chronic obstructive pulmonary disease w MCC: $7,731

Chronic obstructive pulmonary disease w CC: $5,789

Simple pneumonia and pleurisy w MCC: $8,501

Diabetes w MCC: $8,067

Chest Pain: $3,153

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $26,030

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $47,664

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $31,329

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $30,108

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $29,645

Cardiac defibrillator implant w/o cardiac cath w MCC: $42,116

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $34,638

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $3,397

Extracranial procedures w/o CC/MCC: $5,937

Extracranial procedures w CC: $9,212

Coronary bypass w/o cardiac cath w/o MCC: $21,328

Coronary bypass w/o cardiac cath w MCC: $33,651

Permanent cardiac pacemaker implant w/o CC/MCC: $11,775

Permanent cardiac pacemaker implant w CC: $15,360

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,349

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,684

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,695

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,690

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $21,581

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,725

Hernia procedures except inguinal and femoral w MCC: $14,750

Hernia procedures except inguinal and femoral w CC: $8,230

Major small and large bowel procedures w/o CC/MCC: $9,627

Major small and large bowel procedures w CC: $15,183

Major small and large bowel procedures w MCC: $30,656

Stomach, esophageal duodenal proc w/o CC/MCC: $8,622

Cervical spinal fusion w/o CC/MCC: $11,357

Cervical spinal fusion w MCC: $26,041

Cervical spinal fusion w CC: $15,477

Spinal fusion except cervical w/o MCC: $21,128

Spinal fusion except cervical w MCC: $35,356

Back and neck proc exc spinal fusion w/o CC/MCC: $5,508

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,207

Major shoulder or elbow joint procedures w CC/MCC: $5,374

Bilateral or multiple major joint procs of lower extremity w/o MCC: $18,654

Major joint replacement or reattachment of lower extremity w/o MCC: $11,913

Major joint replacement or reattachment of lower extremity w MCC: $19,522

Revision of hip or knee replacement w/o CC/MCC: $14,382

Revision of hip or knee replacement w CC: $18,175

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,654

Biopsies of musculoskeletal system and connective tissue w MCC: $1,143

Biopsies of musculoskeletal system and connective tissue w CC: $12,595

Other musculoskelet sys and conn tiss O.R. proc w MCC: $18,004

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,081

Kidney and ureter procedures for neoplasm w MCC: $19,451

Kidney and ureter procedures for neoplasm w CC: $11,184

Revision of hip or knee replacement w MCC: $21,966

Kidney and ureter procedures for non-neoplasm w MCC: $19,789

Transurethral procedures w MCC: $13,515

Other kidney and urinary tract procedures w/o CC/MCC: $7,768

Other kidney and urinary tract procedures w MCC: $16,438

Other kidney and urinary tract procedures w CC: $12,809

Transurethral prostatectomy w/o CC/MCC: $3,753

Female reproductive system reconstructive procedures: $4,843

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,006

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
New York:	98.3%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
New York:	98.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
State:	95.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	99.0%
State:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	85.0%
State:	87.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
New York:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
New York:	94.1%

Percent of Patients Given Discharge Instructions

Here:	87.0%
New York:	89.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	98.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	92.0%
New York:	92.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	96.0%
New York:	94.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	96.0%
State:	91.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	95.0%
State:	90.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	94.0%
State:	91.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
New York:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	95.0%
State:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	97.0%
New York:	96.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	96.0%
New York:	93.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	97.0%
State:	95.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	95.0%
State:	93.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	92.0%
New York:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	95.0%
State:	91.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	97.0%
New York:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.7%
State:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	13.1%
State:	10.6%

30-Day Mortality Rates from Pneumonia

Here:	12.7%
State:	11.4%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.7%
State:	21.1%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.4%
State:	26.1%

30-Day Readmission Rates from Pneumonia

Here:	18.6%
State:	19.6%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	11.000%
State:	9.830%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.055%
New York:	0.153%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.022%
New York:	0.034%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 38%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
New York:	8%

Usually

This Hospital:	21%
New York:	21%

Always

This Hospital:	75%
State:	71%

How often did doctors communicate well with patients?

Sometimes or never

Here:	7%
State:	6%

Usually

This Hospital:	18%
New York:	18%

Always

Here:	75%
New York:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	8%
New York:	16%

Usually

This Hospital:	29%
State:	28%

Always

Here:	63%
State:	56%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
New York:	10%

Usually

This Hospital:	25%
New York:	25%

Always

Here:	69%
New York:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
State:	25%

Usually

Here:	20%
State:	19%

Always

This Hospital:	58%
New York:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	11%
State:	11%

Usually

Here:	22%
New York:	23%

Always

Here:	67%
New York:	66%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	21%
State:	18%

Usually

This Hospital:	40%
New York:	34%

Always

Here:	39%
State:	48%

Were patients given information about what to do during their recovery at home?

Yes

Here:	85%
State:	80%

This Hospital:	15%
State:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	10%
New York:	12%

7 or 8

Here:	26%
State:	29%

9 or 10

Here:	64%
State:	59%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
New York:	7%

Yes, probably

Here:	24%
New York:	30%

Yes, definitely

Here:	72%
State:	63%

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