THE PLAZA AT RICHARDSON - RICHARDSON, TX
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Address 1301 RICHARDSON DRPhone (make sure to verify first before calling): (972) 759-2180 Number of Certified Beds: 132 Total Number of Residents: 98 Percent of Occupied Beds: 74% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: For profit - Partnership Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 2 Stars Health Inspections Star Rating: 3 Stars Nurse Staffing Star Rating: 1 Star Quality Measures Star Rating: 4 Stars RN Only Star Rating: 1 Star Employment Full-Time EquivalentAdministrative Staff - Full Time: 5.71Certified Nurse Aides - Full Time: 25.71 Certified Nurse Aides - Part Time: 4.29 Dietitians - Under Contract: 0.23 Food Service Personnel - Full Time: 8.57 Food Service Personnel - Part Time: 2.86 Housekeeping Personnel - Full Time: 5.14 Licensed Practical/ Vocational Nurses - Full Time: 10.00 Licensed Practical/ Vocational Nurses - Part Time: 2.57 Medical Directors - Under Contract: 0.06 Mental Health Services Personnel - Under Contract: 0.86 Nurses With Administrative Duties - Full Time: 2.29 Persons Not Included In Any Other Categories - Full Time: 4.57 Physical Therapists - Under Contract: 1.14 Registered Nurses - Full Time: 1.71 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 1.14 Activities Professionals - Full Time: 1.14 Dentists - Under Contract: 0.06 Occupational Therapists - Under Contract: 3.43 Pharmacists - Under Contract: 0.11 Podiatrists - Under Contract: 0.06 Speech Pathologists - Under Contract: 3.43 Other Physicians - Under Contract: 0.11 Physician Extenders - Under Contract: 0.57 Registered Nurses - Part Time: 0.46 Physical Therapy Aide - Under Contract: 1.14 Medication Aides/ Technicians - Part Time: 1.43 Medication Aides/ Technicians - Full Time: 4.86 Provided Services
Quality MeasuresPercent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyFollow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Some (Minimal harm or potential for actual harm)Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Some (Minimal harm or potential for actual harm) Restrictions on the use of portable space heaters: Some (Minimal harm or potential for actual harm) Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Some (Minimal harm or potential for actual harm) A two-hour-resistant firewall in common walls: Some (Minimal harm or potential for actual harm) Exits that are accessible at all times: Some (Minimal harm or potential for actual harm) Signs that state that exit doors are to be kept closed: Few (Immediate jeopardy to resident health or safety) Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Some (Minimal harm or potential for actual harm) Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Some (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Some (Minimal harm or potential for actual harm) Approved construction type or materials: Some (Potential for minimal harm) Emergency lighting that can last at least 1 1/2 hours: Many (Potential for minimal harm) Properly working alarms on sprinkler valves: Many (Potential for minimal harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Some (Minimal harm or potential for actual harm) Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Some (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so: Some (Minimal harm or potential for actual harm) Provide food in a way that meets a resident's needs: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm) Dispose of garbage and refuse properly: Many (Potential for minimal harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm) Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs: Few (Minimal harm or potential for actual harm) Give or get quality lab services/tests in a timely manner to meet the needs of residents: Some (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Potential for minimal harm) Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs: Few (Minimal harm or potential for actual harm) Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Some (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Some (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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