THE OUTER BANKS HOSPITAL, INC - NAGS HEAD, NC

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THE OUTER BANKS HOSPITAL, INC
4800 SOUTH CROATAN HIGHWAY
NAGS HEAD, NC, 27959

Phone (make sure to verify first before calling): (252) 449-4500

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Registered Professional Nurses : 22.00
Other Salaried Personnel : 97.20
Dieticians : 1.00
Occupational Therapists : 0.10
Physical Therapists : 1.20
Registered Pharmacists : 1.60
Respiratory Therapists : 4.20
Speech Pathologists Or Audiologists : 0.10
Physicians : 3.00
Medical Social Workers : 1.00
Medical Laboratory Technologists : 5.90
Diagnostic Radiology Technicians : 8.50

Number Of Beds

Total: 19
Total Certified: 19

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
North Carolina:	94.8%

Percent of Patients Given Discharge Instructions

This Hospital:	100.0%
State:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	100.0%
State:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	94.0%
State:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
North Carolina:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	95.0%
North Carolina:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
North Carolina:	94.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	11.7%
North Carolina:	11.1%

30-Day Mortality Rates from Pneumonia

This Hospital:	12.7%
North Carolina:	12.2%

30-Day Readmission Rates from Heart Failure

Here:	24.8%
North Carolina:	24.3%

30-Day Readmission Rates from Pneumonia

Here:	19.0%
North Carolina:	18.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
North Carolina:	5%

Usually

This Hospital:	15%
State:	16%

Always

This Hospital:	81%
North Carolina:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
State:	4%

Usually

Here:	12%
State:	13%

Always

This Hospital:	85%
North Carolina:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	4%
North Carolina:	10%

Usually

Here:	17%
North Carolina:	23%

Always

This Hospital:	79%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
State:	7%

Usually

This Hospital:	22%
State:	22%

Always

Here:	74%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	13%
State:	20%

Usually

This Hospital:	17%
North Carolina:	17%

Always

Here:	70%
North Carolina:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	6%
State:	10%

Usually

This Hospital:	18%
North Carolina:	20%

Always

This Hospital:	76%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	4%
State:	9%

Usually

This Hospital:	30%
State:	29%

Always

This Hospital:	66%
State:	62%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	88%
North Carolina:	83%

This Hospital:	12%
State:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	6%
North Carolina:	8%

7 or 8

This Hospital:	16%
State:	23%

9 or 10

This Hospital:	78%
North Carolina:	69%

Would patients recommend the hospital to friends and family?

Here:	4%
State:	5%

Yes, probably

Here:	21%
State:	24%

Yes, definitely

Here:	75%
North Carolina:	71%

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