THE MCDOWELL HOSPITAL - MARION, NC

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THE MCDOWELL HOSPITAL
430 RANKIN DRIVE P O BOX 730
MARION,NC 28752

County: MCDOWELL
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (828) 659-5000
Emergency service: Yes
Ownership: Voluntary non-profit - Private

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	85%	85%
Heart Attack Patients Given Aspirin at Arrival	95%	93%	93%
Heart Attack Patients Given Aspirin at Discharge	70%	92%	90%
Heart Attack Patients Given Beta Blocker at Arrival	92%	88%	88%
Heart Attack Patients Given Beta Blocker at Discharge	82%	92%	91%
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival	67%	43%	39%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	96%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	87%	87%	84%
Heart Failure Patients Given Discharge Instructions	78%	71%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	100%	92%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	92%	91%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	100%	77%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	97%	78%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	100%	92%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	86%	91%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	94%	87%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	94%	91%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	70%	86%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	78%	77%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	84%	90%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	78%	81%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	50%	80%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	72%	68%	63%
Patients who gave a rating of 7 or 8 (medium)	26%	23%	26%
Patients who gave a rating of 6 or lower (low)	2%	9%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	85%	84%	79%
Doctors usually communicated well	13%	12%	16%
Doctors sometimes or never communicated well	2%	4%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	83%	78%	73%
Nurses usually communicated well	15%	17%	21%
Nurses sometimes or never communicated well	2%	5%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	72%	66%	60%
Patients usually received help as soon as they wanted	19%	23%	28%
Patients sometimes or never received help as soon as they wanted	9%	11%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	73%	62%	58%
Staff usually explained	15%	17%	18%
Staff sometimes or never explained	12%	21%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	74%	71%	67%
Pain was usually well controlled	21%	22%	25%
Pain was sometimes or never well controlled	5%	7%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	68%	60%	54%
Usually quiet at night	26%	29%	32%
Sometimes or never quiet at night	6%	11%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	72%	70%	68%
Room was usually clean	19%	19%	21%
Room was sometimes or never clean	9%	11%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	84%	81%	79%
No, staff did not give patients this information	16%	19%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	86%	72%	67%
YES, patients would probably recommend the hospital	11%	23%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	3%	5%	6%

Average Medicare Payment

Chest Pain: $2942
Chronic Lung Disease: $4617
Diabetes in Adults: $3527
Gallbladder Removal By Laparoscope: $5347
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $12923
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9530
Heart Attack with Major Complications: $6393
Heart Attack without Complications: $4237
Heart Failure: $5257
Hernia Operations in Adults with Complications or Preexisting Conditions: $7320
Major Small & Large Intestine Operations: $7446
Minor Small and Large Bowel Procedures With Complications: $17417
Pacemaker Implant: $10915
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5251
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10211
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $12728
Uterus & Ovary Operations: $4132

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