THE HOSPITAL AT WESTLAKE MEDICAL CENTER - AUSTIN, TX

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Addresss:
5656 BEE CAVES ROAD, SUITE M-302
AUSTIN, TX, 78746
Phone (make sure to verify first before calling): (512) 327-0000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 24.00
Certified Registered Nurse Anesthetists (CRNA) : 0.10
Dieticians : 1.00
Occupational Therapists : 0.10
Respiratory Therapists : 7.00
Speech Pathologists Or Audiologists : 60.00
Medical Social Workers : 0.10
Diagnostic Radiology Technicians : 4.00

Number Of Beds
Total: 23
Total Certified: 23

Provided Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Positron Emission Tomography (Pet) Scan Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cervical Spinal Fusion without Complications
Average Covered Charges
Here:

$33,206
State:

$57,689
Average Total Payments
Here:

$13,417
Texas:

$13,787
Number of discharges: 24
This Hospital:

15.00%
State:

0.45%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$32,015
State:

$60,653
Average Total Payments
This Hospital:

$16,757
Texas:

$13,908
Number of discharges: 83
This Hospital:

51.88%
State:

6.27%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$23,178
Texas:

$30,598
Average Total Payments
This Hospital:

$14,726
Texas:

$6,580
Number of discharges: 18
This Hospital:

11.25%
State:

2.99%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$16,661
Texas:

$21,702
Average Total Payments
This Hospital:

$11,471
Texas:

$4,627
Number of discharges: 20
Here:

12.50%
Texas:

1.33%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$51,137
Texas:

$103,546
Average Total Payments
This Hospital:

$26,252
Texas:

$25,970
Number of discharges: 15
This Hospital:

9.38%
Texas:

1.13%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

33.300%
Texas:

37.857%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.048%
State:

0.250%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.011%
State:

0.110%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Texas:

99.2%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
Texas:

98.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
Texas:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
Texas:

96.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

83.0%
State:

97.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

88.0%
State:

95.2%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

97.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Texas:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
Texas:

97.6%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

93.0%
State:

94.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

94.0%
Texas:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Texas:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

98.0%
Texas:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.7%
State:

11.2%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.7%
State:

11.8%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.6%
Texas:

24.2%
30-Day Readmission Rates from Pneumonia
Here:

17.9%
Texas:

18.0%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
Texas:

5%
Usually
This Hospital:

18%
Texas:

17%
Always
Here:

78%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

4%
Usually
This Hospital:

16%
Texas:

13%
Always
Here:

81%
Texas:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
State:

10%
Usually
This Hospital:

20%
State:

23%
Always
Here:

74%
Texas:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

7%
Usually
Here:

22%
Texas:

21%
Always
Here:

69%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

13%
State:

19%
Usually
This Hospital:

22%
State:

17%
Always
Here:

65%
Texas:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

9%
Usually
This Hospital:

15%
State:

18%
Always
This Hospital:

79%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

2%
Texas:

8%
Usually
Here:

21%
State:

25%
Always
This Hospital:

77%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

87%
State:

83%
No
This Hospital:

13%
Texas:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
State:

8%
7 or 8
This Hospital:

16%
State:

21%
9 or 10
Here:

78%
Texas:

71%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

5%
Yes, probably
Here:

17%
State:

23%
Yes, definitely
Here:

79%
Texas:

72%

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