SUTTER MEDICAL CENTER OF SANTA ROSA - SANTA ROSA, CA

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Addresss:
3325 CHANATE RD
SANTA ROSA, CA, 95404
Phone (make sure to verify first before calling): (707) 576-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.00
Registered Professional Nurses : 50.00
Other Salaried Personnel : 240.00
Occupational Therapists : 1.00
Physical Therapists : 2.00
Registered Pharmacists : 4.00
Medical Social Workers : 1.00

Number Of Beds
Total: 170
Total Certified: 170
Psychiatric Unit Beds: 30

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.208%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.044%
California:

0.043%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

5.500%
California:

1.898%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

92.0%
California:

93.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
Here:

100.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

95.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

95.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

98.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

98.0%
State:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.4%
State:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

13.5%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

10.9%
State:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

18.3%
State:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

20.7%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.6%
California:

18.3%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.629%
California:

0.625%
Blood infection from a catheter in a large vein
Here:

1.573%
State:

0.530%
Infection from a Urinary Catheter
This Hospital:

0.629%
State:

0.608%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 38%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

7%
Usually
Here:

20%
California:

21%
Always
This Hospital:

77%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

6%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

79%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
State:

13%
Usually
Here:

30%
California:

28%
Always
This Hospital:

60%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

8%
Usually
This Hospital:

22%
California:

25%
Always
Here:

73%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

23%
Usually
This Hospital:

23%
State:

19%
Always
Here:

59%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

13%
California:

10%
Usually
Here:

23%
State:

21%
Always
Here:

64%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

20%
California:

18%
Usually
This Hospital:

42%
State:

33%
Always
Here:

38%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

84%
California:

81%
No
This Hospital:

16%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
California:

10%
7 or 8
This Hospital:

25%
State:

24%
9 or 10
This Hospital:

66%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
California:

7%
Yes, probably
This Hospital:

22%
California:

24%
Yes, definitely
Here:

71%
State:

69%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$67,534
California:

$83,364
Average Total Payments
This Hospital:

$19,898
California:

$15,491
Number of discharges: 15
Here:

2.50%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$25,945
State:

$39,980
Average Total Payments
This Hospital:

$9,049
State:

$7,146
Number of discharges: 12
Here:

2.00%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$14,823
State:

$28,713
Average Total Payments
This Hospital:

$6,103
State:

$4,819
Number of discharges: 12
This Hospital:

2.00%
State:

1.18%
Cellulitis without Major Complications
Average Covered Charges
Here:

$35,863
State:

$36,707
Average Total Payments
Here:

$9,087
California:

$7,245
Number of discharges: 16
This Hospital:

2.67%
State:

2.08%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$30,745
State:

$46,809
Average Total Payments
This Hospital:

$9,982
State:

$8,290
Number of discharges: 14
This Hospital:

2.34%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$37,017
California:

$58,013
Average Total Payments
This Hospital:

$12,694
State:

$10,305
Number of discharges: 13
This Hospital:

2.17%
State:

2.00%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$48,084
State:

$62,234
Average Total Payments
Here:

$12,003
State:

$9,681
Number of discharges: 33
This Hospital:

5.51%
State:

1.28%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$24,602
State:

$36,899
Average Total Payments
Here:

$7,726
State:

$6,233
Number of discharges: 15
Here:

2.50%
California:

3.09%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$43,000
California:

$54,275
Average Total Payments
Here:

$10,672
California:

$8,252
Number of discharges: 17
Here:

2.84%
State:

0.36%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$44,911
State:

$46,039
Average Total Payments
Here:

$10,984
State:

$8,685
Number of discharges: 20
Here:

3.34%
State:

1.95%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$35,337
State:

$47,292
Average Total Payments
Here:

$10,895
California:

$8,831
Number of discharges: 25
This Hospital:

4.17%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$55,403
California:

$70,963
Average Total Payments
This Hospital:

$15,264
State:

$13,159
Number of discharges: 13
Here:

2.17%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$25,491
State:

$32,995
Average Total Payments
Here:

$7,220
State:

$5,851
Number of discharges: 12
Here:

2.00%
California:

1.02%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$159,654
California:

$260,329
Average Total Payments
This Hospital:

$57,004
State:

$51,393
Number of discharges: 12
Here:

2.00%
California:

0.87%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$27,828
State:

$36,114
Average Total Payments
Here:

$8,148
California:

$6,728
Number of discharges: 18
Here:

3.01%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$76,400
California:

$88,239
Average Total Payments
This Hospital:

$22,786
State:

$17,187
Number of discharges: 75
This Hospital:

12.52%
California:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$25,347
State:

$32,446
Average Total Payments
Here:

$7,125
State:

$5,975
Number of discharges: 14
This Hospital:

2.34%
State:

2.21%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$124,035
California:

$124,507
Average Total Payments
This Hospital:

$27,508
California:

$21,685
Number of discharges: 20
This Hospital:

3.34%
State:

0.44%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$94,587
State:

$82,284
Average Total Payments
This Hospital:

$18,211
California:

$13,731
Number of discharges: 17
Here:

2.84%
State:

0.30%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
Here:

$91,251
State:

$166,637
Average Total Payments
Here:

$33,134
California:

$28,878
Number of discharges: 15
This Hospital:

2.50%
California:

0.42%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$66,372
State:

$102,086
Average Total Payments
This Hospital:

$22,322
California:

$16,769
Number of discharges: 41
Here:

6.84%
California:

1.40%
Percutaneous Cardiovascular Procedures without Coronary Artery Stent without Major Complications
Average Covered Charges
Here:

$51,334
State:

$102,162
Average Total Payments
Here:

$18,669
California:

$16,151
Number of discharges: 12
This Hospital:

2.00%
State:

0.42%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$64,745
California:

$107,281
Average Total Payments
This Hospital:

$27,115
State:

$22,071
Number of discharges: 11
Here:

1.84%
State:

0.47%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$45,775
California:

$78,140
Average Total Payments
This Hospital:

$21,222
State:

$16,377
Number of discharges: 12
This Hospital:

2.00%
California:

0.41%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$43,053
California:

$48,439
Average Total Payments
This Hospital:

$10,653
California:

$8,967
Number of discharges: 23
Here:

3.84%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$60,628
State:

$72,128
Average Total Payments
This Hospital:

$17,856
State:

$14,548
Number of discharges: 18
Here:

3.01%
State:

1.48%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$88,012
State:

$120,888
Average Total Payments
Here:

$24,575
State:

$21,006
Number of discharges: 11
This Hospital:

1.84%
State:

0.92%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$92,296
California:

$90,173
Average Total Payments
This Hospital:

$21,676
State:

$16,748
Number of discharges: 31
Here:

5.18%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$53,754
California:

$50,385
Average Total Payments
This Hospital:

$12,622
California:

$9,612
Number of discharges: 22
This Hospital:

3.67%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$37,026
California:

$48,755
Average Total Payments
This Hospital:

$10,567
State:

$8,695
Number of discharges: 18
Here:

3.01%
State:

2.75%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$26,483
California:

$34,477
Average Total Payments
Here:

$7,598
State:

$5,838
Number of discharges: 12
This Hospital:

2.00%
California:

0.97%

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