SUNCREST HEALTHCARE CENTER, LLC - PHOENIX, AZ

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SUNCREST HEALTHCARE CENTER, LLC
2211 EAST SOUTHERN AVENUE
PHOENIX, AZ, 85040

Phone (make sure to verify first before calling): (602) 305-7134

Number of Certified Beds: 115
Total Number of Residents: 83
Percent of Occupied Beds: 72%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 4 Stars

Provided Services

Activities Services Are Provided Onsite To Residents
Administration And Storage Of Blood Services Are Provided Offsite To Residents
Clinical Laboratory Services Are Provided Offsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Offsite To Residents
Dental Services Are Provided Onsite To Residents
Diagnostic Xray Services Are Provided Offsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Offsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Offsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Employment Full-Time Equivalent

Administrative Staff - Full Time: 1.24
Certified Nurse Aides - Full Time: 27.97
Dietitians - Under Contract: 0.23
Food Service Personnel - Full Time: 13.27
Housekeeping Personnel - Full Time: 9.33
Licensed Practical/ Vocational Nurses - Full Time: 22.77
Nurses With Administrative Duties - Full Time: 1.24
Persons Not Included In Any Other Categories - Full Time: 2.10
Physical Therapists - Under Contract: 0.99
Registered Nurses - Full Time: 2.41
Rn Director Of Nursing - Full Time: 1.24
Social Workers - Full Time: 1.24
Occupational Therapists - Under Contract: 0.44

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.790
State:	0.706

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	1.290
Arizona:	0.908

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	2.080
Arizona:	1.614

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	2.090
Arizona:	2.403

Quality Measures

Percent of long-stay residents given influenza vaccination during the flu season

Here:	99.0%
Arizona:	87.6%

Percent of long-stay residents who were assessed and given pneumococcal vaccination

Here:	100.0%
State:	86.2%

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	5.0%
State:	12.2%

Percent of long-stay residents who have moderate to severe pain

Here:	21.0%
Arizona:	4.8%

Percent of low-risk long-stay residents who have pressure sores

Here:	10.0%
Arizona:	2.1%

Percent of long-stay residents who were physically restrained

This Nursing Home:	6.0%
State:	1.5%

Percent of long-stay residents who are more depressed or anxious

This Nursing Home:	7.0%
State:	12.0%

Percent of low-risk long-stay residents who lose control of their bowels or bladder

This Nursing Home:	29.0%
Arizona:	53.5%

Percent of long-stay residents who have/had a catheter inserted and left in their bladder

Here:	4.0%
Arizona:	5.6%

Percent of long-stay residents who spend most of their time in bed or in a chair

Here:	4.0%
State:	4.4%

Percent of long-stay residents whose ability to move about in and around their room got worse

Here:	7.0%
Arizona:	8.7%

Percent of long-stay residents who had a urinary tract infection

This Nursing Home:	9.0%
State:	8.9%

Percent of long-stay residents who lose too much weight

Here:	20.0%
State:	6.5%

Percent of short-stay residents given influenza vaccination during the flu season

Here:	100.0%
Arizona:	86.8%

Complaint Deficiency

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

Store, cook, and give out food in a safe and clean way: Isolated (Minimal harm or potential for actual harm)

Make sure that each resident's nutritional needs were met: Isolated (Minimal harm or potential for actual harm)

Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly: Isolated (Minimal harm or potential for actual harm)

Give each resident care and services to get or keep the highest quality of life possible: Isolated (Minimal harm or potential for actual harm)

Protect residents from mistreatment, neglect, and/or theft of personal property: Isolated (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Isolated (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Pattern (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Pattern (Minimal harm or potential for actual harm)

Give each resident care and services to get or keep the highest quality of life possible: Isolated (Actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Actual harm)

Give each resident enough fluids to keep them healthy and prevent dehydration: Isolated (Actual harm)

1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects: Isolated (Minimal harm or potential for actual harm)

Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly: Isolated (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist check the drugs that each resident takes: Isolated (Minimal harm or potential for actual harm)

Give or get lab tests to meet the needs of residents: Pattern (Minimal harm or potential for actual harm)

Keep complete, dated lab records in the resident's file: Isolated (Minimal harm or potential for actual harm)

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