ESTRELLA CARE AND REHABILITATION CENTER - AVONDALE, AZ
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Address 350 EAST LA CANADAPhone (make sure to verify first before calling): (623) 932-2282 Number of Certified Beds: 161 Total Number of Residents: 128 Percent of Occupied Beds: 80% Sprinkler Status: Partially Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: For profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: Yes Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: Yes Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 2 Stars Health Inspections Star Rating: 2 Stars Nurse Staffing Star Rating: 1 Star Quality Measures Star Rating: 5 Stars RN Only Star Rating: 2 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 17.14Administrative Staff - Part Time: 0.80 Certified Nurse Aides - Full Time: 43.93 Certified Nurse Aides - Part Time: 9.64 Dietitians - Under Contract: 0.23 Food Service Personnel - Full Time: 13.47 Food Service Personnel - Part Time: 1.71 Housekeeping Personnel - Full Time: 10.14 Licensed Practical/ Vocational Nurses - Full Time: 19.43 Licensed Practical/ Vocational Nurses - Part Time: 4.56 Medical Directors - Under Contract: 0.13 Mental Health Services Personnel - Under Contract: 0.11 Nurses With Administrative Duties - Full Time: 3.43 Physical Therapists - Under Contract: 1.97 Registered Nurses - Full Time: 2.66 Rn Director Of Nursing - Full Time: 1.14 Activities Professionals - Full Time: 1.14 Activities Professionals - Part Time: 0.66 Occupational Therapists - Under Contract: 1.03 Pharmacists - Under Contract: 0.23 Speech Pathologists - Under Contract: 0.17 Physician Extenders - Under Contract: 0.71 Registered Nurses - Under Contract: 0.59 Registered Nurses - Part Time: 2.39 Occupational Therapy Assistants - Under Contract: 0.07 Housekeeping Personnel - Part Time: 0.57 Licensed Practical/ Vocational Nurses - Under Contract: 4.01 Occupational Therapy Aides - Under Contract: 0.66 Certified Nurse Aides - Under Contract: 0.54 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyApproved construction type or materials: Few (Immediate jeopardy to resident health or safety)Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Exits that are accessible at all times: Few (Immediate jeopardy to resident health or safety) Hire sufficient dietary support personnel: Some (Minimal harm or potential for actual harm) Provide routine and 24-hour emergency dental care for each resident: Some (Minimal harm or potential for actual harm) Provide proof that all residents' personal money which is deposited with the nursing home, is secure: Few (Minimal harm or potential for actual harm) Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm) Review or revise the resident's care plan after any major change in a resident's physical or mental health: Few (Minimal harm or potential for actual harm) Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Few (Minimal harm or potential for actual harm) Restrictions on the use of portable space heaters: Few (Minimal harm or potential for actual harm) Hire sufficient dietary support personnel: Some (Minimal harm or potential for actual harm) Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property: Few (Immediate jeopardy to resident health or safety) Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm) Make sure each resident receives an accurate assessment by a qualified health professional: Some (Potential for minimal harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm) Provide a tasty and well-balanced diet that meets the nutritional needs of each resident: Some (Minimal harm or potential for actual harm) 1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day: Many (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Be administered in an acceptable way that maintains the well-being of each resident : Few (Minimal harm or potential for actual harm) Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Some (Minimal harm or potential for actual harm) Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm) Try to resolve each resident's complaints quickly: Few (Minimal harm or potential for actual harm) Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm) Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm) Give notice to the resident before a room or roommate change: Some (Potential for minimal harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Make sure that a working call system is available in each resident's room or bathroom and bathing area: Few (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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