OSBORN HEALTH AND REHABILITATION - SCOTTSDALE, AZ

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OSBORN HEALTH AND REHABILITATION
3333 N CIVIC CENTER PLAZA
SCOTTSDALE, AZ, 85251

Phone (make sure to verify first before calling): (480) 994-1333

Number of Certified Beds: 130
Total Number of Residents: 76
Percent of Occupied Beds: 58%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: Yes
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 1 Star
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 4 Stars

Staff Information

Quality Measures

Complaint Deficiency

1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Isolated (Minimal harm or potential for actual harm)

Provide care for each resident in a way that keeps or builds the resident's quality of life: Pattern (Minimal harm or potential for actual harm)

Provide activities to meet the needs of each resident: Pattern (Minimal harm or potential for actual harm)

Provide needed housekeeping and maintenance: Pattern (Potential for minimal harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Pattern (Immediate jeopardy to resident health or safety)

Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene: Pattern (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Isolated (Actual harm)

Make sure that residents are safe from serious medication errors: Isolated (Minimal harm or potential for actual harm)

Provide a tasty and well-balanced diet that meets the nutritional needs of each resident: Isolated (Minimal harm or potential for actual harm)

Have a program to keep infection from spreading: Isolated (Minimal harm or potential for actual harm)

Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public: Pattern (Minimal harm or potential for actual harm)

Be administered in a way that leads to the highest possible level of well being for each resident: Widespread (Minimal harm or potential for actual harm)

Give or get lab tests to meet the needs of residents: Isolated (Minimal harm or potential for actual harm)

Keep accurate and appropriate medical records: Isolated (Minimal harm or potential for actual harm)

Keep temperature levels comfortable and safe: Widespread (Minimal harm or potential for actual harm)

Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them: Pattern (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

Provide activities to meet the needs of each resident: Pattern (Minimal harm or potential for actual harm)

Keep safe, clean and homelike surroundings: Pattern (Minimal harm or potential for actual harm)

Provide care in a way that keeps or builds each resident's dignity and self respect: Pattern (Minimal harm or potential for actual harm)

Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged: Isolated (Actual harm)

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

Keep accurate and appropriate medical records: Isolated (Minimal harm or potential for actual harm)

1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects: Pattern (Minimal harm or potential for actual harm)

Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Isolated (Minimal harm or potential for actual harm)

Give each resident care and services to get or keep the highest quality of life possible: Isolated (Minimal harm or potential for actual harm)

Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene: Isolated (Minimal harm or potential for actual harm)

1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Isolated (Minimal harm or potential for actual harm)

Protect residents from mistreatment, neglect, and/or theft of personal property: Isolated (Actual harm)

Give or get x-rays and other tests to meet the needs of residents: Isolated (Minimal harm or potential for actual harm)