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SULLIVAN COUNTY MEMORIAL HOSPITAL - MILAN, MO

 



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Address
630 WEST THIRD STREET
MILAN, MO, 63556
Phone (make sure to verify first before calling): (660) 265-4212

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes


Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Provided Services

  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Hospice Services
  • Long Term Care (Swing-Beds) Services
  • Magnetic Resonance Imaging (Mri) Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Physical Therapy Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 12.00
Registered Professional Nurses : 10.00
Other Salaried Personnel : 45.50
Registered Pharmacists : 0.10
Physicians : 2.00
Medical Laboratory Technologists : 3.25
Diagnostic Radiology Technicians : 3.50
Nurse Practitioners: 1.00

Number Of Beds

Total: 25
Total Certified: 25

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.6%
Missouri:

11.6%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.3%
State:

11.9%
30-Day Readmission Rates from Heart Failure
Here:

25.5%
State:

24.9%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.8%
Missouri:

18.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

5%
Usually
Here:

14%
State:

18%
Always
This Hospital:

82%
State:

77%

How often did doctors communicate well with patients?

Usually
Here:

9%
Missouri:

15%
Always
Here:

91%
State:

81%

How often did patients receive help quickly from hospital staff?

Usually
Here:

21%
State:

26%
Always
Here:

79%
Missouri:

65%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

4%
State:

7%
Usually
Here:

35%
State:

24%
Always
Here:

61%
Missouri:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

8%
Missouri:

21%
Usually
Here:

19%
State:

18%
Always
Here:

73%
Missouri:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
Missouri:

9%
Usually
Here:

28%
State:

19%
Always
This Hospital:

60%
Missouri:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

13%
State:

11%
Usually
Here:

32%
State:

31%
Always
Here:

55%
State:

58%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

67%
Missouri:

84%
No
Here:

33%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

9%
7 or 8
This Hospital:

36%
Missouri:

23%
9 or 10
This Hospital:

59%
State:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
State:

5%
Yes, probably
This Hospital:

33%
Missouri:

27%
Yes, definitely
This Hospital:

66%
Missouri:

68%

Complaint Deficiency

Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm)

Listen to the resident or family groups or act on their complaints or suggestions: Some (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Many (Minimal harm or potential for actual harm)

1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day: Many (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Many (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Some (Minimal harm or potential for actual harm)

Proper backup exit lighting: Many (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Many (Minimal harm or potential for actual harm)

Portable fire extinguishers: Many (Minimal harm or potential for actual harm)

Approved construction type or materials: Many (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Many (Minimal harm or potential for actual harm)

Signs that state that exit doors are to be kept closed: Many (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Many (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Many (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Many (Potential for minimal harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

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