SULLIVAN COUNTY MEMORIAL HOSPITAL - MILAN, MO

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Address

630 WEST THIRD STREET
MILAN, MO, 63556

Phone (make sure to verify first before calling): (660) 265-4212

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Provided Services

Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Hospice Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Physical Therapy Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 12.00
Registered Professional Nurses : 10.00
Other Salaried Personnel : 45.50
Registered Pharmacists : 0.10
Physicians : 2.00
Medical Laboratory Technologists : 3.25
Diagnostic Radiology Technicians : 3.50
Nurse Practitioners: 1.00

Number Of Beds

Total: 25
Total Certified: 25

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	11.6%
Missouri:	11.6%

30-Day Mortality Rates from Pneumonia

This Hospital:	13.3%
State:	11.9%

30-Day Readmission Rates from Heart Failure

Here:	25.5%
State:	24.9%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.8%
Missouri:	18.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	5%

Usually

Here:	14%
State:	18%

Always

This Hospital:	82%
State:	77%

How often did doctors communicate well with patients?

Usually

Here:	9%
Missouri:	15%

Always

Here:	91%
State:	81%

How often did patients receive help quickly from hospital staff?

Usually

Here:	21%
State:	26%

Always

Here:	79%
Missouri:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	4%
State:	7%

Usually

Here:	35%
State:	24%

Always

Here:	61%
Missouri:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	8%
Missouri:	21%

Usually

Here:	19%
State:	18%

Always

Here:	73%
Missouri:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	12%
Missouri:	9%

Usually

Here:	28%
State:	19%

Always

This Hospital:	60%
Missouri:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	13%
State:	11%

Usually

Here:	32%
State:	31%

Always

Here:	55%
State:	58%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	67%
Missouri:	84%

Here:	33%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	5%
State:	9%

7 or 8

This Hospital:	36%
Missouri:	23%

9 or 10

This Hospital:	59%
State:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	1%
State:	5%

Yes, probably

This Hospital:	33%
Missouri:	27%

Yes, definitely

This Hospital:	66%
Missouri:	68%

Complaint Deficiency

Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm)

Listen to the resident or family groups or act on their complaints or suggestions: Some (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Many (Minimal harm or potential for actual harm)

1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day: Many (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Many (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Some (Minimal harm or potential for actual harm)

Proper backup exit lighting: Many (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Many (Minimal harm or potential for actual harm)

Portable fire extinguishers: Many (Minimal harm or potential for actual harm)

Approved construction type or materials: Many (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Many (Minimal harm or potential for actual harm)

Signs that state that exit doors are to be kept closed: Many (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Many (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Many (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Many (Potential for minimal harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

EASTVIEW MANOR CARE CENTER (TRENTON, 27.28 miles)
NORTHEAST REGIONAL MEDICAL CENTER (KIRKSVILLE, 27.33 miles)
PUTNAM COUNTY CARE CENTER (UNIONVILLE, 20.19 miles)
PUTNAM COUNTY MEMORIAL HOSPITAL (UNIONVILLE, 20.17 miles)
SUNNYVIEW NURSING HOME AND APARTMENTS (TRENTON, 27.42 miles)
TWIN PINES ADULT CARE CENTER (KIRKSVILLE, 27.33 miles)
WRIGHT MEMORIAL HOSPITAL (TRENTON, 26.57 miles)

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