Institution representatives - add corrected or new
information about STEPHENS MEMORIAL HOSPITAL
»
STEPHENS MEMORIAL HOSPITAL
181 MAIN STREET
NORWAY,ME 04268
County: OXFORD
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (207) 743-5933
Emergency service: Yes
Ownership: Voluntary non-profit - Private
Quality Measure Score
| | Here | State Average | Nation Average |
| Heart Attack Patients Given Aspirin at Arrival |  100% |  98% |  93% |
| Heart Attack Patients Given Aspirin at Discharge | 100% | 97% | 90% |
| Heart Attack Patients Given Beta Blocker at Arrival | 100% | 96% | 88% |
| Heart Attack Patients Given Beta Blocker at Discharge | 100% | 97% | 91% |
| Heart Attack Patients Given Smoking Cessation Advice/Counseling | 100% | 91% | 91% |
| | Here | State Average | Nation Average |
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular
Systolic Dysfunction (LVSD) | 86% | 85% | 84% |
| Heart Failure Patients Given Discharge Instructions | 81% | 76% | 66% |
| Heart Failure Patients Given Smoking Cessation Advice/Counseling | 100% | 95% | 86% |
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic
(LVS) Function | 94% | 92% | 85% |
| | Here | State Average | Nation Average |
| Pneumonia Patients Assessed and Given Influenza Vaccination | 96% | 88% | 75% |
| Pneumonia Patients Assessed and Given Pneumococcal Vaccination | 86% | 85% | 75% |
| Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival | 100% | 97% | 93% |
| Pneumonia Patients Given Oxygenation Assessment | 100% | 100% | 99% |
| Pneumonia Patients Given Smoking Cessation Advice/Counseling | 100% | 89% | 84% |
| Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) | 95% | 93% | 86% |
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed
Prior To The Administration Of The First Hospital Dose Of Antibiotics | 91% | 90% | 90% |
| | Here | State Average | Nation Average |
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before
Incision | 96% | 91% | 82% |
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24
Hours Before or After Selected Surgeries to Prevent Blood Clots | 93% | 88% | 75% |
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s)
for Their Surgery | 98% | 96% | 90% |
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots
(Venous Thromboembolism) For Certain Types of Surgeries | 97% | 91% | 79% |
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24
hours After Surgery | 96% | 91% | 78% |
How do patients rate the hospital overall?
| | Here | State Average | Nation Average |
| Patients who gave a rating of 9 or 10 (high) | 71% | 70% | 63% |
| Patients who gave a rating of 7 or 8 (medium) | 25% | 23% | 26% |
| Patients who gave a rating of 6 or lower (low) | 4% | 7% | 11% |
How often did doctors communicate well with patients?
| | Here | State Average | Nation Average |
| Doctors always communicated well | 82% | 82% | 79% |
| Doctors usually communicated well | 14% | 14% | 16% |
| Doctors sometimes or never communicated well | 4% | 4% | 5% |
How often did nurses communicate well with patients?
| | Here | State Average | Nation Average |
| Nurses always communicated well | 79% | 79% | 73% |
| Nurses usually communicated well | 19% | 17% | 21% |
| Nurses sometimes or never communicated well | 2% | 4% | 6% |
How often did patients receive help quickly from hospital staff?
| | Here | State Average | Nation Average |
| Patients always received help as soon as they wanted | 67% | 67% | 60% |
| Patients usually received help as soon as they wanted | 26% | 26% | 28% |
| Patients sometimes or never received help as soon as they wanted | 7% | 7% | 12% |
How often did staff explain about medicines before giving them to patients?
| | Here | State Average | Nation Average |
| Staff always explained | 68% | 62% | 58% |
| Staff usually explained | 17% | 20% | 18% |
| Staff sometimes or never explained | 15% | 18% | 24% |
How often was patients' pain well controlled?
| | Here | State Average | Nation Average |
| Pain was always well controlled | 73% | 71% | 67% |
| Pain was usually well controlled | 22% | 24% | 25% |
| Pain was sometimes or never well controlled | 5% | 5% | 8% |
How often was the area around patients' rooms kept quiet at night?
| | Here | State Average | Nation Average |
| Always quiet at night | 53% | 53% | 54% |
| Usually quiet at night | 34% | 35% | 32% |
| Sometimes or never quiet at night | 13% | 12% | 14% |
How often were the patients' rooms and bathrooms kept clean?
| | Here | State Average | Nation Average |
| Room was always clean | 76% | 77% | 68% |
| Room was usually clean | 18% | 17% | 21% |
| Room was sometimes or never clean | 6% | 6% | 11% |
Were patients given information about what to do during their recovery at home?
| | Here | State Average | Nation Average |
| Yes, staff did give patients this information | 88% | 84% | 79% |
| No, staff did not give patients this information | 12% | 16% | 21% |
Would patients recommend the hospital to friends and family?
| | Here | State Average | Nation Average |
| YES, patients would definitely recommend the hospital | 76% | 74% | 67% |
| YES, patients would probably recommend the hospital | 21% | 22% | 27% |
NO, patients would not recommend the hospital (they probably would not
or definitely would not recommend it) | 3% | 4% | 6% |
Back & Neck Operations Except Back or Neck Fusion: $4880
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7437
Back Fusion to Join Spine Bones, not Neck: $14550
Chest Pain: $3123
Chronic Lung Disease: $4760
Diabetes in Adults: $4128
Female Reproductive System Reconstructive Operations: $4007
Gallbladder Removal By Laparoscope: $5548
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $10972
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9889
Heart Attack with Major Complications: $6885
Heart Attack without Complications: $4690
Heart Failure: $5284
Hernia Operations in Adults: $4548
Hernia Operations in Adults with Complications or Preexisting Conditions: $6697
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $6022
Major Small & Large Intestine Operations: $7727
Minor Small and Large Bowel Procedures With Complications: $17151
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6418
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $10348
Pacemaker Implant: $11326
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5298
Repair of Previous Hip or Knee Replacement: $11160
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $11550
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $21792
Uterus & Ovary Operations: $4287
