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STEPHENS MEMORIAL HOSPITAL - NORWAY, ME

 



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Address
181 MAIN STREET
NORWAY, ME, 4268
Phone (make sure to verify first before calling): (207) 743-5933

Type: Swing Bed Hospitals

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$30,822
Maine:

$31,667
Average Total Payments
Here:

$14,602
Maine:

$13,897
Number of discharges: 11
Here:

100.00%
Maine:

7.55%

Provided Services

  • Nuclear Medicine Services
  • Alcohol And/Or Drug Services
  • Ambulance (Owned) Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Audiology Services
  • Blood Bank Services
  • CT Scanner Services
  • Chemotherapy Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • ICU - Medical/Surgical Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Magnetic Resonance Imaging (Mri) Services
  • Neonatal Nursery Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Orthopedic Surgery Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Registered Professional Nurses : 65.39
Other Salaried Personnel : 208.79
Certified Registered Nurse Anesthetists (CRNA) : 1.80
Dieticians : 1.00
Occupational Therapists : 1.41
Physical Therapists : 8.37
Registered Pharmacists : 2.46
Respiratory Therapists : 4.43
Speech Pathologists Or Audiologists : 1.00
Physicians : 5.24
Medical Social Workers : 1.08
Nuclear Medicine Technicians : 1.03
Diagnostic Radiology Technicians : 8.32

Number Of Beds

Total: 50
Total Certified: 50

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

42.700%
State:

38.723%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.100%
State:

7.557%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.108%
State:

0.075%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.020%
State:

0.019%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.800%
State:

5.252%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.900%
State:

1.299%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

3
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
Maine:

98.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Maine:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

92.0%
State:

96.7%
Percent of Patients Given Discharge Instructions
This Hospital:

83.0%
State:

95.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

97.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

96.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

90.0%
Maine:

98.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

95.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
Maine:

97.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
Maine:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
Maine:

98.2%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

93.0%
Maine:

97.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

94.0%
State:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

91.0%
Maine:

94.7%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

95.0%
Maine:

96.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Maine:

96.3%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
Maine:

96.6%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.9%
State:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.1%
State:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

14.6%
Maine:

11.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.8%
Maine:

23.8%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.9%
State:

17.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
Maine:

3%
Usually
Here:

20%
Maine:

16%
Always
This Hospital:

78%
Maine:

81%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
Maine:

4%
Usually
This Hospital:

14%
State:

13%
Always
Here:

83%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
State:

7%
Usually
This Hospital:

27%
State:

22%
Always
This Hospital:

67%
State:

71%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
Maine:

5%
Usually
This Hospital:

24%
State:

22%
Always
This Hospital:

72%
State:

73%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

12%
State:

16%
Usually
This Hospital:

19%
Maine:

18%
Always
Here:

69%
State:

66%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

21%
State:

17%
Always
Here:

74%
State:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

6%
State:

10%
Usually
This Hospital:

32%
Maine:

31%
Always
Here:

62%
Maine:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

92%
Maine:

86%
No
This Hospital:

8%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
Maine:

6%
7 or 8
This Hospital:

30%
State:

20%
9 or 10
This Hospital:

66%
State:

74%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
State:

3%
Yes, probably
This Hospital:

26%
State:

21%
Yes, definitely
This Hospital:

73%
Maine:

76%

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