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MOUNTAIN VIEW REGIONAL MEDICAL CENTER - NORTON, VA

 



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Address
310 THIRD STREET NE
NORTON, VA, 24273
Phone (make sure to verify first before calling): (276) 679-9174

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Swing Bed Hospitals

Overall Star Rating: 3 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 3 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$11,182
Virginia:

$18,712
Average Total Payments
Here:

$5,241
Virginia:

$6,003
Number of discharges: 56
Here:

9.54%
Virginia:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$11,766
State:

$22,971
Average Total Payments
This Hospital:

$6,370
State:

$7,375
Number of discharges: 67
This Hospital:

11.41%
Virginia:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,474
Virginia:

$14,677
Average Total Payments
Here:

$3,752
Virginia:

$4,562
Number of discharges: 17
Here:

2.90%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$10,517
State:

$16,267
Average Total Payments
Here:

$3,917
Virginia:

$4,677
Number of discharges: 36
This Hospital:

6.13%
State:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$15,732
Virginia:

$19,562
Average Total Payments
This Hospital:

$5,408
State:

$6,368
Number of discharges: 15
Here:

2.56%
State:

2.17%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$11,931
State:

$18,524
Average Total Payments
Here:

$5,358
Virginia:

$6,409
Number of discharges: 32
This Hospital:

5.45%
State:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$16,127
State:

$27,627
Average Total Payments
This Hospital:

$7,545
Virginia:

$9,254
Number of discharges: 29
This Hospital:

4.94%
State:

3.02%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$12,713
Virginia:

$20,337
Average Total Payments
This Hospital:

$5,634
State:

$7,368
Number of discharges: 11
Here:

1.87%
Virginia:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,035
Virginia:

$15,209
Average Total Payments
This Hospital:

$3,981
State:

$4,914
Number of discharges: 16
This Hospital:

2.73%
Virginia:

2.90%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$34,329
Virginia:

$47,709
Average Total Payments
This Hospital:

$11,631
Virginia:

$13,248
Number of discharges: 32
This Hospital:

5.45%
State:

6.42%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,683
State:

$14,229
Average Total Payments
This Hospital:

$3,595
Virginia:

$4,420
Number of discharges: 14
Here:

2.39%
Virginia:

2.07%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$14,013
Virginia:

$25,878
Average Total Payments
Here:

$7,095
Virginia:

$8,160
Number of discharges: 59
This Hospital:

10.05%
State:

1.90%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$10,169
State:

$19,940
Average Total Payments
This Hospital:

$4,888
Virginia:

$6,384
Number of discharges: 15
This Hospital:

2.56%
State:

2.46%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$15,866
State:

$26,604
Average Total Payments
Here:

$7,351
State:

$9,105
Number of discharges: 11
This Hospital:

1.87%
Virginia:

0.77%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$20,192
Virginia:

$37,946
Average Total Payments
This Hospital:

$9,560
Virginia:

$12,347
Number of discharges: 20
Here:

3.41%
Virginia:

1.03%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$21,211
State:

$36,847
Average Total Payments
Here:

$9,053
State:

$12,110
Number of discharges: 90
This Hospital:

15.33%
State:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$12,042
State:

$22,569
Average Total Payments
This Hospital:

$5,894
State:

$7,309
Number of discharges: 28
Here:

4.77%
State:

1.85%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$10,215
State:

$19,305
Average Total Payments
Here:

$4,937
Virginia:

$6,423
Number of discharges: 12
This Hospital:

2.04%
Virginia:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$14,995
Virginia:

$27,841
Average Total Payments
Here:

$7,911
Virginia:

$9,090
Number of discharges: 27
This Hospital:

4.60%
Virginia:

1.96%

Quality Measures

Percent of long-stay residents who lose too much weight
Here:

12.9%
Virginia:

7.6%
Percent of long-stay residents with a urinary tract infection
Here:

12.9%
Virginia:

7.9%
Percent of long-stay residents who were physically restrained
This Hospital:

12.5%
Virginia:

1.0%
Percent of long-stay residents experiencing one or more falls with major injury
This Hospital:

6.3%
Virginia:

3.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
State:

93.7%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

94.6%
Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

34.9%
Virginia:

19.3%
Percent of short-stay residents with Pressure ulcers that are new or worsened
Here:

1.8%
Virginia:

1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

97.4%
State:

85.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

95.9%
Virginia:

83.6%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

5.6%
Virginia:

3.0%
Percent of long-stay residents who received an antipsychotic medication
This Hospital:

35.5%
Virginia:

22.2%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

5.700%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.289%
State:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.211%
State:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

0.800%
Virginia:

5.232%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 16%

How often did nurses communicate well with patients?

Sometimes or never
Here:

10%
Virginia:

6%
Usually
This Hospital:

16%
Virginia:

17%
Always
This Hospital:

74%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Virginia:

5%
Usually
This Hospital:

12%
Virginia:

15%
Always
This Hospital:

83%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

22%
State:

11%
Usually
This Hospital:

16%
State:

26%
Always
This Hospital:

62%
State:

63%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

13%
State:

8%
Usually
Here:

21%
State:

23%
Always
This Hospital:

66%
Virginia:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
Virginia:

21%
Usually
This Hospital:

16%
Virginia:

18%
Always
This Hospital:

62%
Virginia:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
State:

10%
Usually
This Hospital:

13%
State:

20%
Always
Here:

78%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

17%
State:

11%
Usually
This Hospital:

25%
State:

30%
Always
Here:

58%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

84%
State:

84%
No
Here:

16%
Virginia:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

14%
Virginia:

9%
7 or 8
Here:

28%
State:

25%
9 or 10
Here:

58%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

9%
State:

6%
Yes, probably
This Hospital:

29%
State:

26%
Yes, definitely
Here:

62%
Virginia:

68%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

4
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
State:

98.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

90.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
Here:

97.0%
Virginia:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
State:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

85.0%
Virginia:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

96.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

91.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

91.0%
Virginia:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

91.0%
State:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Virginia:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

93.0%
State:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
Virginia:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

95.0%
Virginia:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

94.0%
Virginia:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Virginia:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.7%
Virginia:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

10.7%
Virginia:

11.6%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.1%
State:

12.2%
30-Day Readmission Rates from Heart Failure
Here:

26.7%
State:

24.6%
30-Day Readmission Rates from Pneumonia
Here:

18.5%
Virginia:

19.2%

Complaint Deficiency

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Many (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Minimal harm or potential for actual harm)

Exit stairways and towers that are smoke proof: Many (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Many (Potential for minimal harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Ensure the activities program is directed by a qualified professional: Some (Potential for minimal harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Some (Minimal harm or potential for actual harm)

Allow residents to easily view the results of the nursing home's most recent survey: Some (Potential for minimal harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Some (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Make sure medically necessary lab services/tests are ordered by the attending physician: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Many (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Minimal harm or potential for actual harm)

Corridors or aisles that are unobstructed and are at least 8 feet in width: Many (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Many (Potential for minimal harm)

An approved automatic sprinkler system connected to the fire alarm system: Many (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Properly installed hallway dispensers for alcohol-based hand rub: Few (Minimal harm or potential for actual harm)

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