MAYO CLINIC - JACKSONVILLE, FL

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MAYO CLINIC
4500 SAN PABLO ROAD
JACKSONVILLE, FL, 32224

Phone (make sure to verify first before calling): (904) 953-2000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 2.02
Registered Professional Nurses : 249.02
Other Salaried Personnel : 738.21
Dieticians : 3.04
Occupational Therapists : 0.87
Physical Therapists : 9.05
Registered Pharmacists : 14.65
Respiratory Therapists : 40.22
Physicians : 0.04
Medical Social Workers : 6.12

Number Of Beds

Total: 289
Total Certified: 289

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 41%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	8%

Usually

Here:	14%
State:	20%

Always

This Hospital:	82%
Florida:	72%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	7%

Usually

This Hospital:	13%
Florida:	16%

Always

This Hospital:	85%
State:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	8%
Florida:	15%

Usually

This Hospital:	27%
Florida:	27%

Always

Here:	65%
State:	58%

How often was patients' pain well controlled?

Sometimes or never

Here:	5%
Florida:	9%

Usually

Here:	21%
State:	24%

Always

This Hospital:	74%
Florida:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	16%
State:	26%

Usually

This Hospital:	20%
Florida:	18%

Always

This Hospital:	64%
Florida:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	5%
Florida:	13%

Usually

This Hospital:	14%
State:	20%

Always

This Hospital:	81%
State:	67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	3%
State:	14%

Usually

This Hospital:	22%
Florida:	30%

Always

Here:	75%
State:	56%

Were patients given information about what to do during their recovery at home?

Yes

Here:	87%
Florida:	80%

This Hospital:	13%
State:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	4%
Florida:	12%

7 or 8

This Hospital:	10%
Florida:	25%

9 or 10

This Hospital:	86%
State:	63%

Would patients recommend the hospital to friends and family?

Here:	2%
State:	8%

Yes, probably

This Hospital:	10%
Florida:	25%

Yes, definitely

Here:	88%
State:	67%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
Florida:	98.8%

Percent of Patients Given Aspirin at Discharge

Here:	99.0%
Florida:	98.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Florida:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	98.0%
State:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	100.0%
State:	90.9%

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Florida:	96.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
State:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	88.0%
Florida:	95.9%

Percent of Patients Given Discharge Instructions

This Hospital:	95.0%
State:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Florida:	99.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	98.0%
Florida:	95.4%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	94.0%
State:	96.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Florida:	99.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	97.0%
State:	94.4%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	90.0%
Florida:	94.5%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	96.0%
Florida:	96.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
State:	97.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	88.0%
Florida:	95.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	97.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	95.0%
Florida:	93.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	97.0%
Florida:	95.1%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	94.0%
Florida:	94.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	99.0%
Florida:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	88.0%
Florida:	91.2%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	88.0%
Florida:	94.7%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	95.0%
State:	93.4%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	91.0%
State:	93.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.7%
State:	15.6%

30-Day Mortality Rates from Heart Failure

Here:	10.8%
State:	10.7%

30-Day Mortality Rates from Pneumonia

Here:	12.3%
Florida:	11.0%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.3%
Florida:	19.5%

30-Day Readmission Rates from Heart Failure

This Hospital:	23.0%
State:	24.2%

30-Day Readmission Rates from Pneumonia

Here:	18.8%
State:	18.2%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	35.700%
State:	28.328%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.045%
Florida:	0.223%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

Here:	0.169%
Florida:	0.097%

Falls And Trauma

Here:	0.170%
State:	0.577%

Vascular Catheter-Associated Infection

This Hospital:	0.681%
State:	0.415%

Catheter-Associated UTI

This Hospital:	0.170%
State:	0.301%

Manifestations Of Poor Glycemic Control

Here:	0.170%
State:	0.041%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,006

Acute myocardial infarction, discharged alive w MCC: $11,170

Acute myocardial infarction, discharged alive w CC: $7,030

Heart failure and shock w/o CC/MCC: $4,156

Heart failure and shock w MCC: $8,405

Heart failure and shock w CC: $5,796

Chronic obstructive pulmonary disease w/o CC/MCC: $4,175

Chronic obstructive pulmonary disease w MCC: $7,498

Chronic obstructive pulmonary disease w CC: $5,616

Simple pneumonia and pleurisy w MCC: $8,247

Diabetes w MCC: $7,826

Chest Pain: $3,059

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $25,252

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $46,233

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $30,393

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $29,208

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $36,434

Cardiac defibrillator implant w/o cardiac cath w MCC: $38,642

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $33,966

Extracranial procedures w/o CC/MCC: $5,759

Extracranial procedures w CC: $8,937

Coronary bypass w/o cardiac cath w/o MCC: $20,691

Coronary bypass w/o cardiac cath w MCC: $32,640

Permanent cardiac pacemaker implant w/o CC/MCC: $11,547

Permanent cardiac pacemaker implant w CC: $14,901

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,010

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,484

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,255

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,502

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,554

Hernia procedures except inguinal and femoral w MCC: $14,310

Hernia procedures except inguinal and femoral w CC: $8,070

Major small and large bowel procedures w/o CC/MCC: $9,339

Major small and large bowel procedures w CC: $14,730

Major small and large bowel procedures w MCC: $29,740

Stomach, esophageal duodenal proc w/o CC/MCC: $8,364

Cervical spinal fusion w/o CC/MCC: $11,018

Cervical spinal fusion w CC: $15,015

Spinal fusion except cervical w/o MCC: $20,496

Spinal fusion except cervical w MCC: $34,300

Back and neck proc exc spinal fusion w/o CC/MCC: $5,401

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,902

Major shoulder or elbow joint procedures w/o CC/MCC: $6,415

Major shoulder or elbow joint procedures w CC/MCC: $844

Bilateral or multiple major joint procs of lower extremity w/o MCC: $18,091

Major joint replacement or reattachment of lower extremity w/o MCC: $11,557

Major joint replacement or reattachment of lower extremity w MCC: $18,933

Revision of hip or knee replacement w/o CC/MCC: $14,103

Revision of hip or knee replacement w CC: $14,693

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,485

Biopsies of musculoskeletal system and connective tissue w MCC: $18,864

Biopsies of musculoskeletal system and connective tissue w CC: $11,820

Other musculoskelet sys and conn tiss O.R. proc w MCC: $17,151

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,924

Kidney and ureter procedures for neoplasm w MCC: $18,870

Kidney and ureter procedures for neoplasm w CC: $10,722

Revision of hip or knee replacement w MCC: $20,145

Kidney and ureter procedures for non-neoplasm w MCC: $19,198

Transurethral procedures w MCC: $12,888

Other kidney and urinary tract procedures w/o CC/MCC: $7,537

Other kidney and urinary tract procedures w MCC: $15,947

Other kidney and urinary tract procedures w CC: $12,426

Transurethral prostatectomy w/o CC/MCC: $3,641

Transurethral prostatectomy w CC/MCC: $6,437

Female reproductive system reconstructive procedures: $4,698

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,857

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