ST ELIZABETH FLORENCE - FLORENCE, KY

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Addresss:
4900 HOUSTON ROAD
FLORENCE, KY, 41042
Phone (make sure to verify first before calling): (859) 212-5220

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 26.00
Registered Professional Nurses : 156.20
Other Salaried Personnel : 567.00
Certified Registered Nurse Anesthetists (CRNA) : 5.50
Dieticians : 3.00
Occupational Therapists : 1.50
Physical Therapists : 9.00
Registered Pharmacists : 9.30
Respiratory Therapists : 6.20
Physicians : 18.00
Medical Social Workers : 6.50

Number Of Beds
Total: 161
Total Certified: 161
Psychiatric Unit Beds: 22

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.182%
Kentucky:

0.802%
Severe pressure sores (bed sores)
This Hospital:

0.363%
State:

0.248%
Signs of Uncontrolled Blood Sugar
Here:

0.363%
State:

0.169%

Complaint Deficiency

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

50.5%
State:

25.0%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

0.5%
State:

1.6%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

58.0%
State:

88.6%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

90.6%
State:

87.8%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Kentucky:

96.7%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

98.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Kentucky:

99.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
Kentucky:

7
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

65
Kentucky:

66
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
Kentucky:

96.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Kentucky:

92.9%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
Kentucky:

88.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Kentucky:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
Kentucky:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Kentucky:

98.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

95.0%
Kentucky:

92.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Kentucky:

92.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

95.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.6%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

99.0%
State:

96.4%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Kentucky:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
Kentucky:

93.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

97.0%
State:

96.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
Kentucky:

95.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.8%
State:

15.4%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.4%
Kentucky:

11.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.2%
Kentucky:

12.4%
30-Day Readmission Rates from Heart Attack
Here:

21.9%
State:

20.5%
30-Day Readmission Rates from Heart Failure
Here:

27.6%
State:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.3%
State:

19.4%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$21,158
State:

$23,224
Average Total Payments
This Hospital:

$7,179
State:

$7,434
Number of discharges: 20
This Hospital:

1.04%
State:

0.58%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$30,924
State:

$32,520
Average Total Payments
Here:

$11,513
Kentucky:

$11,283
Number of discharges: 41
This Hospital:

2.14%
Kentucky:

0.97%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$11,368
Kentucky:

$10,723
Average Total Payments
This Hospital:

$4,041
Kentucky:

$4,311
Number of discharges: 15
This Hospital:

0.78%
State:

0.37%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$13,968
State:

$15,106
Average Total Payments
Here:

$5,261
Kentucky:

$5,206
Number of discharges: 29
Here:

1.51%
Kentucky:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$19,730
Kentucky:

$23,396
Average Total Payments
This Hospital:

$7,246
State:

$7,874
Number of discharges: 15
This Hospital:

0.78%
State:

0.80%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$10,232
Kentucky:

$10,390
Average Total Payments
Here:

$3,470
State:

$3,523
Number of discharges: 20
This Hospital:

1.04%
Kentucky:

1.82%
Cellulitis without Major Complications
Average Covered Charges
Here:

$11,975
State:

$13,744
Average Total Payments
This Hospital:

$5,103
Kentucky:

$5,175
Number of discharges: 30
This Hospital:

1.56%
State:

1.73%
Chest Pain
Average Covered Charges
This Hospital:

$12,896
Kentucky:

$12,630
Average Total Payments
This Hospital:

$3,393
State:

$3,521
Number of discharges: 53
This Hospital:

2.76%
Kentucky:

2.06%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$15,972
Kentucky:

$17,372
Average Total Payments
Here:

$5,887
State:

$5,992
Number of discharges: 54
Here:

2.82%
State:

2.84%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$19,835
State:

$20,645
Average Total Payments
Here:

$7,320
State:

$7,341
Number of discharges: 66
This Hospital:

3.44%
State:

2.94%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,926
Kentucky:

$13,107
Average Total Payments
This Hospital:

$4,474
Kentucky:

$4,458
Number of discharges: 36
This Hospital:

1.88%
Kentucky:

3.01%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
Here:

$54,691
Kentucky:

$39,261
Average Total Payments
This Hospital:

$13,043
State:

$13,208
Number of discharges: 13
This Hospital:

0.68%
State:

0.32%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$29,134
Kentucky:

$24,391
Average Total Payments
Here:

$7,398
Kentucky:

$6,897
Number of discharges: 55
Here:

2.87%
State:

2.21%
Diabetes with Complications
Average Covered Charges
This Hospital:

$13,639
Kentucky:

$14,320
Average Total Payments
Here:

$5,160
State:

$5,248
Number of discharges: 15
This Hospital:

0.78%
Kentucky:

0.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$17,435
Kentucky:

$25,398
Average Total Payments
Here:

$7,811
State:

$7,578
Number of discharges: 15
This Hospital:

0.78%
State:

0.56%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$14,351
State:

$13,998
Average Total Payments
This Hospital:

$4,683
Kentucky:

$4,507
Number of discharges: 66
Here:

3.44%
Kentucky:

3.82%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$20,404
Kentucky:

$18,407
Average Total Payments
This Hospital:

$6,399
State:

$6,339
Number of discharges: 34
Here:

1.77%
Kentucky:

1.93%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$23,895
Kentucky:

$33,270
Average Total Payments
Here:

$10,532
Kentucky:

$11,336
Number of discharges: 16
Here:

0.83%
Kentucky:

0.62%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$18,420
State:

$16,781
Average Total Payments
This Hospital:

$5,670
Kentucky:

$5,762
Number of discharges: 11
Here:

0.57%
Kentucky:

0.52%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$9,283
Kentucky:

$11,696
Average Total Payments
This Hospital:

$3,872
Kentucky:

$3,938
Number of discharges: 12
This Hospital:

0.63%
Kentucky:

0.34%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$17,215
State:

$16,913
Average Total Payments
Here:

$6,468
State:

$6,315
Number of discharges: 56
Here:

2.92%
Kentucky:

3.15%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$29,542
Kentucky:

$26,625
Average Total Payments
This Hospital:

$8,839
State:

$9,229
Number of discharges: 63
This Hospital:

3.29%
State:

2.66%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$16,309
State:

$11,669
Average Total Payments
Here:

$4,247
State:

$4,186
Number of discharges: 19
This Hospital:

0.99%
Kentucky:

1.54%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$38,487
Kentucky:

$36,810
Average Total Payments
This Hospital:

$11,253
Kentucky:

$11,509
Number of discharges: 22
This Hospital:

1.15%
State:

0.94%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
Here:

$47,480
Kentucky:

$49,597
Average Total Payments
This Hospital:

$19,228
Kentucky:

$18,433
Number of discharges: 15
Here:

0.78%
State:

0.23%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$104,612
Kentucky:

$100,651
Average Total Payments
This Hospital:

$37,265
Kentucky:

$36,849
Number of discharges: 16
Here:

0.83%
State:

0.45%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$25,902
State:

$25,337
Average Total Payments
This Hospital:

$6,923
Kentucky:

$7,502
Number of discharges: 20
Here:

1.04%
Kentucky:

1.27%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$25,508
Kentucky:

$38,268
Average Total Payments
Here:

$11,197
State:

$12,753
Number of discharges: 16
This Hospital:

0.83%
Kentucky:

0.79%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$15,738
State:

$19,880
Average Total Payments
Here:

$7,099
Kentucky:

$7,246
Number of discharges: 22
Here:

1.15%
State:

0.98%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$12,795
Kentucky:

$13,466
Average Total Payments
Here:

$4,585
Kentucky:

$4,783
Number of discharges: 46
Here:

2.40%
Kentucky:

2.86%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$38,819
Kentucky:

$32,683
Average Total Payments
This Hospital:

$10,344
State:

$10,522
Number of discharges: 14
Here:

0.73%
State:

0.31%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$19,898
State:

$20,039
Average Total Payments
This Hospital:

$7,324
State:

$7,854
Number of discharges: 16
This Hospital:

0.83%
Kentucky:

0.27%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$34,171
State:

$42,051
Average Total Payments
Here:

$14,033
State:

$13,336
Number of discharges: 11
Here:

0.57%
State:

4.90%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$50,497
State:

$47,576
Average Total Payments
This Hospital:

$16,555
Kentucky:

$16,804
Number of discharges: 17
This Hospital:

0.89%
Kentucky:

0.66%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$13,859
State:

$15,097
Average Total Payments
This Hospital:

$4,816
State:

$5,302
Number of discharges: 14
This Hospital:

0.73%
Kentucky:

0.75%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$20,034
State:

$20,360
Average Total Payments
Here:

$6,768
Kentucky:

$7,407
Number of discharges: 27
Here:

1.41%
State:

0.60%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,636
Kentucky:

$12,072
Average Total Payments
Here:

$4,241
State:

$4,289
Number of discharges: 35
This Hospital:

1.83%
State:

2.14%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$42,995
Kentucky:

$34,957
Average Total Payments
Here:

$12,433
State:

$12,134
Number of discharges: 16
Here:

0.83%
Kentucky:

0.51%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$23,384
Kentucky:

$18,547
Average Total Payments
Here:

$6,036
State:

$6,404
Number of discharges: 18
This Hospital:

0.94%
Kentucky:

0.42%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
Here:

$14,612
Kentucky:

$19,626
Average Total Payments
Here:

$6,092
State:

$6,757
Number of discharges: 14
This Hospital:

0.73%
State:

0.25%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$45,375
State:

$59,433
Average Total Payments
This Hospital:

$18,122
State:

$19,537
Number of discharges: 11
This Hospital:

0.57%
Kentucky:

0.36%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$15,780
Kentucky:

$16,046
Average Total Payments
This Hospital:

$5,946
Kentucky:

$5,910
Number of discharges: 13
Here:

0.68%
State:

0.47%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$25,675
State:

$28,186
Average Total Payments
Here:

$9,046
State:

$9,904
Number of discharges: 16
This Hospital:

0.83%
State:

0.24%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$11,688
State:

$12,630
Average Total Payments
Here:

$3,787
Kentucky:

$4,099
Number of discharges: 40
Here:

2.09%
State:

0.40%
Psychoses
Average Covered Charges
This Hospital:

$10,782
Kentucky:

$11,923
Average Total Payments
This Hospital:

$5,530
Kentucky:

$5,999
Number of discharges: 136
Here:

7.09%
Kentucky:

1.43%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$18,007
Kentucky:

$20,882
Average Total Payments
This Hospital:

$7,720
State:

$8,036
Number of discharges: 69
Here:

3.60%
State:

2.17%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$10,929
State:

$14,170
Average Total Payments
Here:

$4,829
State:

$4,959
Number of discharges: 13
Here:

0.68%
Kentucky:

1.23%
Renal Failure with Complications
Average Covered Charges
Here:

$15,604
State:

$16,969
Average Total Payments
Here:

$6,126
Kentucky:

$6,346
Number of discharges: 48
Here:

2.50%
State:

2.10%
Renal Failure with Major Complications
Average Covered Charges
Here:

$26,333
Kentucky:

$28,420
Average Total Payments
Here:

$9,846
Kentucky:

$10,235
Number of discharges: 45
This Hospital:

2.35%
Kentucky:

1.38%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$20,576
State:

$25,625
Average Total Payments
Here:

$8,684
State:

$9,061
Number of discharges: 14
This Hospital:

0.73%
State:

0.86%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$33,573
State:

$35,535
Average Total Payments
This Hospital:

$12,067
State:

$12,449
Number of discharges: 36
This Hospital:

1.88%
State:

1.04%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$50,419
State:

$43,386
Average Total Payments
Here:

$13,902
Kentucky:

$14,679
Number of discharges: 33
Here:

1.72%
Kentucky:

1.27%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$13,116
State:

$15,499
Average Total Payments
This Hospital:

$4,629
Kentucky:

$5,115
Number of discharges: 14
Here:

0.73%
Kentucky:

0.60%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$37,984
State:

$34,004
Average Total Payments
Here:

$12,147
State:

$11,802
Number of discharges: 101
Here:

5.27%
State:

3.65%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$15,634
Kentucky:

$19,108
Average Total Payments
Here:

$7,137
Kentucky:

$7,022
Number of discharges: 33
Here:

1.72%
Kentucky:

1.29%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$13,489
State:

$13,892
Average Total Payments
This Hospital:

$4,110
Kentucky:

$4,372
Number of discharges: 17
This Hospital:

0.89%
Kentucky:

0.69%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$15,987
State:

$17,934
Average Total Payments
Here:

$6,223
Kentucky:

$6,263
Number of discharges: 41
Here:

2.14%
Kentucky:

3.27%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$28,309
State:

$25,985
Average Total Payments
Here:

$8,965
Kentucky:

$9,009
Number of discharges: 56
This Hospital:

2.92%
Kentucky:

2.34%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$9,858
State:

$13,217
Average Total Payments
This Hospital:

$4,334
State:

$4,395
Number of discharges: 20
Here:

1.04%
Kentucky:

1.49%
Syncope and Collapse
Average Covered Charges
This Hospital:

$10,592
Kentucky:

$14,708
Average Total Payments
Here:

$4,360
Kentucky:

$4,466
Number of discharges: 43
This Hospital:

2.24%
Kentucky:

2.00%
Transient Ischemia
Average Covered Charges
This Hospital:

$15,728
State:

$16,834
Average Total Payments
This Hospital:

$4,765
State:

$4,577
Number of discharges: 25
Here:

1.30%
Kentucky:

1.25%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

8.100%
State:

8.052%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.036%
Kentucky:

0.126%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

2.500%
State:

5.467%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

0.200%
State:

3.072%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
Kentucky:

4%
Usually
Here:

18%
Kentucky:

16%
Always
This Hospital:

77%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
Kentucky:

3%
Usually
Here:

19%
Kentucky:

13%
Always
This Hospital:

77%
State:

84%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

10%
State:

9%
Usually
Here:

26%
State:

23%
Always
Here:

64%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
Kentucky:

7%
Usually
This Hospital:

25%
State:

21%
Always
This Hospital:

68%
Kentucky:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

17%
State:

19%
Usually
This Hospital:

18%
Kentucky:

17%
Always
Here:

65%
Kentucky:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
State:

8%
Usually
This Hospital:

21%
Kentucky:

18%
Always
This Hospital:

70%
State:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

10%
State:

9%
Usually
This Hospital:

33%
Kentucky:

29%
Always
Here:

57%
State:

62%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

83%
No
This Hospital:

14%
Kentucky:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

8%
State:

8%
7 or 8
Here:

23%
State:

22%
9 or 10
Here:

69%
Kentucky:

70%

Would patients recommend the hospital to friends and family?

No
Here:

6%
State:

5%
Yes, probably
Here:

25%
State:

24%
Yes, definitely
This Hospital:

69%
State:

71%

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