ST JOSEPH HOSPITAL - NASHUA, NH

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Addresss:
172 KINSLEY ST
NASHUA, NH, 03060
Phone (make sure to verify first before calling): (603) 882-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.55
Registered Professional Nurses : 189.89
Other Salaried Personnel : 514.23
Dieticians : 1.40
Occupational Therapists : 5.88
Physical Therapists : 23.63
Registered Pharmacists : 6.80
Respiratory Therapists : 8.30
Speech Pathologists Or Audiologists : 2.80
Physicians : 2.68
Medical Social Workers : 2.80
Physician Assistants : 1.00

Number Of Beds
Total: 208
Total Certified: 208
Psychiatric Unit Beds: 18
Rehabilitation Unit Beds: 24

Provided Services
Nuclear Medicine Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Acquired Conditions

Falls and injuries
Here:

0.990%
New Hampshire:

0.596%
Blood infection from a catheter in a large vein
Here:

0.198%
New Hampshire:

0.446%
Infection from a Urinary Catheter
Here:

0.198%
State:

0.543%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.198%
State:

0.231%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$20,872
New Hampshire:

$22,644
Average Total Payments
This Hospital:

$7,071
New Hampshire:

$8,265
Number of discharges: 29
Here:

1.63%
State:

1.09%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$22,611
New Hampshire:

$31,292
Average Total Payments
Here:

$11,421
New Hampshire:

$12,359
Number of discharges: 40
Here:

2.25%
State:

1.29%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$19,176
State:

$19,318
Average Total Payments
This Hospital:

$5,052
New Hampshire:

$5,820
Number of discharges: 15
This Hospital:

0.84%
New Hampshire:

0.57%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$11,310
State:

$15,361
Average Total Payments
This Hospital:

$4,105
State:

$4,193
Number of discharges: 16
This Hospital:

0.90%
State:

0.49%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$14,475
State:

$13,979
Average Total Payments
This Hospital:

$3,712
New Hampshire:

$4,040
Number of discharges: 16
Here:

0.90%
New Hampshire:

0.33%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$13,649
State:

$15,205
Average Total Payments
Here:

$5,343
State:

$5,750
Number of discharges: 26
This Hospital:

1.46%
New Hampshire:

1.82%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$16,529
New Hampshire:

$21,240
Average Total Payments
Here:

$7,824
New Hampshire:

$8,630
Number of discharges: 35
This Hospital:

1.97%
New Hampshire:

1.19%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$10,785
New Hampshire:

$11,879
Average Total Payments
Here:

$3,656
New Hampshire:

$3,899
Number of discharges: 38
Here:

2.14%
State:

1.82%
Cellulitis without Major Complications
Average Covered Charges
Here:

$12,167
New Hampshire:

$13,945
Average Total Payments
Here:

$5,314
State:

$5,536
Number of discharges: 33
Here:

1.86%
State:

2.35%
Chest Pain
Average Covered Charges
Here:

$11,743
State:

$14,779
Average Total Payments
Here:

$3,649
New Hampshire:

$3,885
Number of discharges: 25
Here:

1.41%
State:

1.19%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$17,080
New Hampshire:

$16,917
Average Total Payments
Here:

$6,523
State:

$6,224
Number of discharges: 58
Here:

3.27%
New Hampshire:

2.71%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$18,884
New Hampshire:

$19,463
Average Total Payments
Here:

$7,638
New Hampshire:

$7,633
Number of discharges: 43
Here:

2.42%
New Hampshire:

2.88%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$13,719
State:

$13,558
Average Total Payments
Here:

$5,001
New Hampshire:

$4,623
Number of discharges: 26
Here:

1.46%
New Hampshire:

1.90%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$25,355
State:

$27,361
Average Total Payments
Here:

$6,380
State:

$7,942
Number of discharges: 15
This Hospital:

0.84%
New Hampshire:

1.77%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,328
State:

$17,931
Average Total Payments
This Hospital:

$5,821
New Hampshire:

$6,134
Number of discharges: 16
Here:

0.90%
New Hampshire:

0.50%
Diabetes with Complications
Average Covered Charges
This Hospital:

$10,616
State:

$13,652
Average Total Payments
Here:

$5,591
New Hampshire:

$5,411
Number of discharges: 16
Here:

0.90%
State:

0.45%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
This Hospital:

$17,980
New Hampshire:

$18,500
Average Total Payments
Here:

$6,233
New Hampshire:

$7,074
Number of discharges: 14
Here:

0.79%
State:

0.36%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$20,554
New Hampshire:

$21,430
Average Total Payments
Here:

$7,341
State:

$8,044
Number of discharges: 13
Here:

0.73%
State:

0.58%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$14,498
State:

$15,194
Average Total Payments
Here:

$4,600
State:

$4,870
Number of discharges: 96
This Hospital:

5.41%
New Hampshire:

3.50%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$25,352
New Hampshire:

$23,541
Average Total Payments
This Hospital:

$8,378
State:

$7,160
Number of discharges: 11
Here:

0.62%
State:

0.76%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$9,375
State:

$13,599
Average Total Payments
Here:

$5,179
New Hampshire:

$4,663
Number of discharges: 13
This Hospital:

0.73%
New Hampshire:

0.30%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$11,560
New Hampshire:

$16,266
Average Total Payments
Here:

$4,628
New Hampshire:

$5,511
Number of discharges: 14
This Hospital:

0.79%
State:

0.38%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$22,192
New Hampshire:

$19,678
Average Total Payments
This Hospital:

$6,477
New Hampshire:

$6,897
Number of discharges: 42
Here:

2.36%
State:

2.16%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$35,210
State:

$32,200
Average Total Payments
This Hospital:

$13,660
State:

$12,556
Number of discharges: 18
Here:

1.01%
State:

0.58%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$11,823
New Hampshire:

$17,480
Average Total Payments
Here:

$5,757
State:

$6,275
Number of discharges: 13
This Hospital:

0.73%
State:

0.87%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$12,528
State:

$13,754
Average Total Payments
Here:

$4,111
New Hampshire:

$4,452
Number of discharges: 23
This Hospital:

1.30%
New Hampshire:

0.58%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$16,339
State:

$17,963
Average Total Payments
Here:

$6,382
New Hampshire:

$6,717
Number of discharges: 62
Here:

3.49%
State:

3.48%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$22,972
State:

$25,245
Average Total Payments
This Hospital:

$9,615
State:

$9,682
Number of discharges: 56
Here:

3.15%
New Hampshire:

2.31%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$13,589
State:

$13,475
Average Total Payments
This Hospital:

$4,476
State:

$4,469
Number of discharges: 31
This Hospital:

1.75%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$45,844
New Hampshire:

$37,454
Average Total Payments
Here:

$12,530
New Hampshire:

$12,948
Number of discharges: 19
Here:

1.07%
State:

1.37%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$20,108
New Hampshire:

$22,352
Average Total Payments
Here:

$7,237
New Hampshire:

$8,033
Number of discharges: 43
This Hospital:

2.42%
State:

1.63%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$29,247
State:

$28,128
Average Total Payments
This Hospital:

$10,335
State:

$12,542
Number of discharges: 23
This Hospital:

1.30%
New Hampshire:

0.71%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$17,503
State:

$19,240
Average Total Payments
Here:

$5,580
State:

$5,831
Number of discharges: 13
Here:

0.73%
New Hampshire:

0.90%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$14,509
State:

$20,430
Average Total Payments
Here:

$8,047
State:

$8,584
Number of discharges: 30
Here:

1.69%
New Hampshire:

0.67%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,936
State:

$14,475
Average Total Payments
Here:

$4,744
New Hampshire:

$5,062
Number of discharges: 41
This Hospital:

2.31%
New Hampshire:

2.86%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$15,055
New Hampshire:

$19,337
Average Total Payments
This Hospital:

$7,472
State:

$8,268
Number of discharges: 11
This Hospital:

0.62%
New Hampshire:

0.44%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$72,888
State:

$62,385
Average Total Payments
Here:

$24,062
State:

$24,664
Number of discharges: 11
Here:

0.62%
New Hampshire:

0.30%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$57,513
State:

$46,268
Average Total Payments
This Hospital:

$14,279
State:

$14,610
Number of discharges: 120
This Hospital:

6.76%
New Hampshire:

7.66%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$48,234
New Hampshire:

$51,654
Average Total Payments
This Hospital:

$16,130
State:

$18,351
Number of discharges: 15
Here:

0.84%
New Hampshire:

0.97%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$75,465
New Hampshire:

$96,025
Average Total Payments
This Hospital:

$30,793
State:

$38,636
Number of discharges: 16
Here:

0.90%
New Hampshire:

0.71%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$14,610
New Hampshire:

$16,895
Average Total Payments
Here:

$5,011
New Hampshire:

$5,530
Number of discharges: 26
Here:

1.46%
New Hampshire:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,571
New Hampshire:

$13,425
Average Total Payments
Here:

$4,361
New Hampshire:

$4,658
Number of discharges: 26
This Hospital:

1.46%
New Hampshire:

1.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$16,469
State:

$17,989
Average Total Payments
This Hospital:

$5,964
State:

$6,900
Number of discharges: 17
Here:

0.96%
New Hampshire:

0.64%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$22,060
New Hampshire:

$28,076
Average Total Payments
Here:

$9,015
State:

$9,609
Number of discharges: 11
This Hospital:

0.62%
New Hampshire:

0.32%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$25,545
New Hampshire:

$27,759
Average Total Payments
Here:

$8,823
State:

$8,824
Number of discharges: 12
Here:

0.68%
New Hampshire:

1.20%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$20,878
State:

$19,999
Average Total Payments
This Hospital:

$7,203
State:

$6,803
Number of discharges: 23
Here:

1.30%
State:

0.83%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$14,685
State:

$14,583
Average Total Payments
This Hospital:

$5,477
State:

$5,200
Number of discharges: 18
This Hospital:

1.01%
New Hampshire:

0.82%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$16,662
State:

$18,183
Average Total Payments
Here:

$6,783
State:

$6,872
Number of discharges: 34
This Hospital:

1.91%
State:

2.01%
Renal Failure with Major Complications
Average Covered Charges
Here:

$23,425
New Hampshire:

$29,043
Average Total Payments
Here:

$10,057
New Hampshire:

$11,453
Number of discharges: 26
Here:

1.46%
State:

1.20%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$18,062
State:

$24,280
Average Total Payments
This Hospital:

$8,174
State:

$9,718
Number of discharges: 13
This Hospital:

0.73%
State:

1.02%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$30,393
State:

$33,384
Average Total Payments
This Hospital:

$11,772
State:

$13,028
Number of discharges: 37
Here:

2.08%
State:

0.96%
Seizures without Major Complications
Average Covered Charges
Here:

$17,007
State:

$17,278
Average Total Payments
Here:

$4,876
State:

$6,013
Number of discharges: 11
This Hospital:

0.62%
State:

0.67%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$24,335
New Hampshire:

$32,768
Average Total Payments
This Hospital:

$11,429
State:

$12,439
Number of discharges: 77
Here:

4.34%
New Hampshire:

3.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$15,709
New Hampshire:

$21,664
Average Total Payments
Here:

$7,997
State:

$7,438
Number of discharges: 28
This Hospital:

1.58%
New Hampshire:

1.51%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$16,338
New Hampshire:

$15,799
Average Total Payments
This Hospital:

$4,361
State:

$4,540
Number of discharges: 13
Here:

0.73%
New Hampshire:

0.91%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$19,743
State:

$17,630
Average Total Payments
This Hospital:

$6,322
New Hampshire:

$6,656
Number of discharges: 56
Here:

3.15%
New Hampshire:

3.49%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$25,648
New Hampshire:

$24,810
Average Total Payments
This Hospital:

$9,183
New Hampshire:

$9,486
Number of discharges: 67
Here:

3.77%
New Hampshire:

2.24%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$12,218
State:

$13,228
Average Total Payments
Here:

$5,702
New Hampshire:

$4,783
Number of discharges: 25
Here:

1.41%
State:

1.07%
Syncope and Collapse
Average Covered Charges
This Hospital:

$15,928
New Hampshire:

$15,079
Average Total Payments
This Hospital:

$4,855
New Hampshire:

$4,911
Number of discharges: 41
Here:

2.31%
New Hampshire:

1.64%
Transient Ischemia
Average Covered Charges
Here:

$17,371
State:

$15,367
Average Total Payments
Here:

$4,624
State:

$4,884
Number of discharges: 20
This Hospital:

1.13%
New Hampshire:

0.76%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.9%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.6%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Hampshire:

100.0%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
New Hampshire:

93.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
New Hampshire:

7
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

40
New Hampshire:

42
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

99.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

96.0%
State:

96.1%
Percent of Patients Given Discharge Instructions
Here:

96.0%
New Hampshire:

94.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
State:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

95.0%
State:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

93.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
State:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

96.0%
New Hampshire:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
New Hampshire:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
New Hampshire:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

95.0%
New Hampshire:

93.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

98.0%
New Hampshire:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

95.0%
State:

96.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
New Hampshire:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.3%
State:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

13.1%
New Hampshire:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

12.4%
New Hampshire:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

18.6%
State:

18.2%
30-Day Readmission Rates from Heart Failure
Here:

25.3%
New Hampshire:

23.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.3%
State:

17.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

35.800%
New Hampshire:

33.103%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

10.000%
State:

8.524%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.063%
New Hampshire:

0.053%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

5.400%
State:

5.357%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
New Hampshire:

3%
Usually
This Hospital:

16%
State:

17%
Always
Here:

81%
New Hampshire:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

16%
State:

15%
Always
This Hospital:

80%
New Hampshire:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
New Hampshire:

7%
Usually
This Hospital:

23%
State:

23%
Always
This Hospital:

67%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
New Hampshire:

6%
Usually
Here:

22%
State:

22%
Always
This Hospital:

73%
New Hampshire:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
New Hampshire:

16%
Usually
This Hospital:

21%
New Hampshire:

19%
Always
Here:

61%
New Hampshire:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
New Hampshire:

6%
Usually
This Hospital:

20%
State:

17%
Always
This Hospital:

75%
New Hampshire:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

8%
State:

11%
Usually
Here:

33%
State:

34%
Always
This Hospital:

59%
New Hampshire:

55%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
New Hampshire:

88%
No
This Hospital:

15%
State:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

7%
7 or 8
This Hospital:

25%
State:

21%
9 or 10
Here:

70%
State:

72%

Would patients recommend the hospital to friends and family?

No
Here:

5%
New Hampshire:

4%
Yes, probably
Here:

22%
State:

21%
Yes, definitely
Here:

73%
New Hampshire:

75%

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