MILBANK AREA HOSPITAL/AVERA HEALTH - CAH - MILBANK, SD

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Addresss:
901 E VIRGIL AVE
MILBANK, SD, 57252
Phone (make sure to verify first before calling): (605) 432-4538

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.60
Registered Professional Nurses : 10.85
Other Salaried Personnel : 59.05
Dieticians : 0.01
Registered Pharmacists : 1.00
Respiratory Therapists : 1.30
Medical Social Workers : 1.00

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
South Dakota:

3%
Usually
Here:

12%
State:

15%
Always
This Hospital:

85%
South Dakota:

82%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
State:

2%
Usually
This Hospital:

12%
South Dakota:

13%
Always
Here:

87%
South Dakota:

85%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

7%
State:

6%
Usually
This Hospital:

28%
State:

18%
Always
Here:

65%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

4%
South Dakota:

5%
Usually
This Hospital:

24%
State:

23%
Always
This Hospital:

72%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

14%
State:

13%
Usually
This Hospital:

17%
State:

20%
Always
Here:

69%
State:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
State:

5%
Usually
Here:

15%
State:

14%
Always
This Hospital:

81%
State:

81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

3%
South Dakota:

6%
Usually
This Hospital:

26%
South Dakota:

25%
Always
This Hospital:

71%
South Dakota:

69%

Were patients given information about what to do during their recovery at home?

Yes
Here:

89%
South Dakota:

85%
No
This Hospital:

11%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
South Dakota:

7%
7 or 8
Here:

16%
State:

20%
9 or 10
Here:

74%
State:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
State:

3%
Yes, probably
This Hospital:

17%
State:

24%
Yes, definitely
This Hospital:

81%
State:

73%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.3%
State:

11.4%
30-Day Mortality Rates from Pneumonia
Here:

11.5%
State:

12.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.9%
South Dakota:

24.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.5%
South Dakota:

17.4%

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