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MILBANK AREA HOSPITAL/AVERA HEALTH - CAH - MILBANK, SD

 



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Address
901 E VIRGIL AVE
MILBANK, SD, 57252
Phone (make sure to verify first before calling): (605) 432-4538

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Organ Bank Services
  • Organ Transplant Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.60
Registered Professional Nurses : 10.85
Other Salaried Personnel : 59.05
Dieticians : 0.01
Registered Pharmacists : 1.00
Respiratory Therapists : 1.30
Medical Social Workers : 1.00

Number Of Beds

Total: 25
Total Certified: 25

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
South Dakota:

3%
Usually
Here:

12%
South Dakota:

15%
Always
This Hospital:

85%
South Dakota:

82%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
South Dakota:

2%
Usually
This Hospital:

12%
South Dakota:

13%
Always
This Hospital:

87%
State:

85%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

6%
Usually
This Hospital:

28%
South Dakota:

18%
Always
This Hospital:

65%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
State:

5%
Usually
This Hospital:

24%
South Dakota:

23%
Always
This Hospital:

72%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

14%
State:

13%
Usually
Here:

17%
State:

20%
Always
Here:

69%
South Dakota:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
South Dakota:

5%
Usually
Here:

15%
State:

14%
Always
Here:

81%
State:

81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

3%
South Dakota:

6%
Usually
Here:

26%
State:

25%
Always
Here:

71%
South Dakota:

69%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

89%
South Dakota:

85%
No
Here:

11%
South Dakota:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

10%
South Dakota:

7%
7 or 8
Here:

16%
South Dakota:

20%
9 or 10
Here:

74%
South Dakota:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
South Dakota:

3%
Yes, probably
This Hospital:

17%
State:

24%
Yes, definitely
This Hospital:

81%
State:

73%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

12.3%
South Dakota:

11.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.5%
South Dakota:

12.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.9%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

16.5%
State:

17.4%

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