ST BERNARDINE MEDICAL CENTER - SAN BERNARDINO, CA

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Addresss:
2101 N WATERMAN AVE
SAN BERNARDINO, CA, 92404
Phone (make sure to verify first before calling): (909) 881-4440

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 32.00
Registered Professional Nurses : 437.00
Other Salaried Personnel : 874.00
Dieticians : 7.00
Occupational Therapists : 6.00
Physical Therapists : 16.00
Registered Pharmacists : 20.00
Respiratory Therapists : 55.00
Medical Social Workers : 3.00

Number Of Beds
Total: 291
Total Certified: 291
Psychiatric Unit Beds: 20

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$54,177
California:

$55,746
Average Total Payments
This Hospital:

$11,608
California:

$9,903
Number of discharges: 27
This Hospital:

1.22%
State:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$88,850
California:

$83,364
Average Total Payments
Here:

$15,121
California:

$15,491
Number of discharges: 32
Here:

1.45%
California:

0.94%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$22,819
California:

$28,823
Average Total Payments
This Hospital:

$4,813
State:

$4,913
Number of discharges: 18
Here:

0.81%
California:

0.40%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$42,425
California:

$57,529
Average Total Payments
Here:

$8,201
California:

$8,621
Number of discharges: 11
This Hospital:

0.50%
State:

0.62%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$40,538
State:

$39,980
Average Total Payments
Here:

$6,976
California:

$7,146
Number of discharges: 32
Here:

1.45%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$62,181
State:

$59,369
Average Total Payments
This Hospital:

$10,231
State:

$10,810
Number of discharges: 24
Here:

1.08%
State:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$29,939
California:

$28,713
Average Total Payments
This Hospital:

$5,007
State:

$4,819
Number of discharges: 37
This Hospital:

1.67%
State:

1.18%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$34,556
State:

$36,707
Average Total Payments
This Hospital:

$6,449
California:

$7,245
Number of discharges: 20
Here:

0.90%
California:

2.08%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$55,879
California:

$95,386
Average Total Payments
This Hospital:

$17,777
California:

$17,648
Number of discharges: 14
Here:

0.63%
State:

0.26%
Chest Pain
Average Covered Charges
This Hospital:

$27,887
California:

$29,034
Average Total Payments
This Hospital:

$4,546
California:

$4,742
Number of discharges: 77
Here:

3.48%
State:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$36,784
California:

$46,809
Average Total Payments
Here:

$7,999
California:

$8,290
Number of discharges: 32
Here:

1.45%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$48,493
California:

$58,013
Average Total Payments
This Hospital:

$11,490
State:

$10,305
Number of discharges: 39
This Hospital:

1.76%
State:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$28,634
State:

$35,163
Average Total Payments
Here:

$5,965
California:

$6,206
Number of discharges: 18
This Hospital:

0.81%
California:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
This Hospital:

$101,306
State:

$117,989
Average Total Payments
Here:

$20,436
California:

$20,259
Number of discharges: 18
This Hospital:

0.81%
California:

0.26%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$45,626
California:

$62,234
Average Total Payments
This Hospital:

$9,082
State:

$9,681
Number of discharges: 58
This Hospital:

2.62%
State:

1.28%
Diabetes with Complications
Average Covered Charges
This Hospital:

$40,843
California:

$38,964
Average Total Payments
Here:

$6,869
State:

$7,470
Number of discharges: 12
Here:

0.54%
California:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$41,712
State:

$55,838
Average Total Payments
This Hospital:

$9,547
State:

$10,485
Number of discharges: 18
This Hospital:

0.81%
State:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$33,991
California:

$36,899
Average Total Payments
Here:

$5,933
California:

$6,233
Number of discharges: 40
Here:

1.81%
State:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$51,598
State:

$46,039
Average Total Payments
Here:

$8,396
California:

$8,685
Number of discharges: 37
This Hospital:

1.67%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$94,780
California:

$80,936
Average Total Payments
Here:

$15,509
California:

$15,696
Number of discharges: 20
This Hospital:

0.90%
California:

0.79%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$28,251
State:

$44,086
Average Total Payments
Here:

$7,725
State:

$8,042
Number of discharges: 17
Here:

0.77%
California:

0.72%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$45,671
State:

$47,292
Average Total Payments
This Hospital:

$8,514
State:

$8,831
Number of discharges: 47
This Hospital:

2.12%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$63,713
State:

$70,963
Average Total Payments
Here:

$12,008
California:

$13,159
Number of discharges: 71
Here:

3.21%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$33,929
California:

$32,995
Average Total Payments
This Hospital:

$5,660
State:

$5,851
Number of discharges: 24
Here:

1.08%
California:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$67,371
California:

$88,197
Average Total Payments
Here:

$15,105
State:

$15,201
Number of discharges: 11
Here:

0.50%
State:

1.05%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$209,184
California:

$260,329
Average Total Payments
Here:

$45,676
California:

$51,393
Number of discharges: 20
This Hospital:

0.90%
California:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$35,125
California:

$55,669
Average Total Payments
This Hospital:

$9,289
California:

$9,837
Number of discharges: 21
This Hospital:

0.95%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$86,117
California:

$95,326
Average Total Payments
Here:

$18,535
California:

$17,327
Number of discharges: 27
This Hospital:

1.22%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$40,544
California:

$42,438
Average Total Payments
This Hospital:

$6,772
California:

$6,978
Number of discharges: 11
Here:

0.50%
State:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$41,846
California:

$52,262
Average Total Payments
Here:

$9,593
California:

$10,172
Number of discharges: 15
Here:

0.68%
State:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$30,398
California:

$36,114
Average Total Payments
Here:

$7,399
California:

$6,728
Number of discharges: 27
Here:

1.22%
California:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$58,904
California:

$88,239
Average Total Payments
This Hospital:

$17,457
State:

$17,187
Number of discharges: 110
Here:

4.97%
State:

6.26%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$89,948
State:

$124,615
Average Total Payments
Here:

$21,359
California:

$22,968
Number of discharges: 14
Here:

0.63%
State:

0.69%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$237,548
California:

$258,767
Average Total Payments
Here:

$46,991
California:

$49,384
Number of discharges: 19
This Hospital:

0.86%
State:

0.51%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$51,560
California:

$49,218
Average Total Payments
Here:

$9,416
California:

$10,092
Number of discharges: 32
This Hospital:

1.45%
California:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$31,734
California:

$32,446
Average Total Payments
This Hospital:

$5,658
California:

$5,975
Number of discharges: 32
This Hospital:

1.45%
California:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$66,065
California:

$89,034
Average Total Payments
This Hospital:

$15,187
State:

$17,349
Number of discharges: 36
Here:

1.63%
California:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$40,726
State:

$49,604
Average Total Payments
This Hospital:

$8,221
California:

$8,812
Number of discharges: 13
This Hospital:

0.59%
State:

0.66%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$107,373
California:

$124,507
Average Total Payments
Here:

$20,888
State:

$21,685
Number of discharges: 11
Here:

0.50%
California:

0.44%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$117,136
California:

$141,530
Average Total Payments
Here:

$25,593
State:

$28,554
Number of discharges: 13
This Hospital:

0.59%
State:

0.56%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$62,293
State:

$82,284
Average Total Payments
Here:

$13,348
California:

$13,731
Number of discharges: 12
This Hospital:

0.54%
California:

0.30%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
This Hospital:

$94,901
State:

$166,637
Average Total Payments
This Hospital:

$26,267
California:

$28,878
Number of discharges: 32
This Hospital:

1.45%
California:

0.42%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$64,335
California:

$102,086
Average Total Payments
This Hospital:

$16,745
State:

$16,769
Number of discharges: 120
This Hospital:

5.42%
California:

1.40%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$67,604
California:

$97,514
Average Total Payments
Here:

$14,517
State:

$14,973
Number of discharges: 51
Here:

2.30%
California:

0.30%
Percutaneous Cardiovascular Procedures without Coronary Artery Stent without Major Complications
Average Covered Charges
This Hospital:

$67,901
California:

$102,162
Average Total Payments
Here:

$14,869
California:

$16,151
Number of discharges: 53
This Hospital:

2.39%
State:

0.42%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$38,948
State:

$46,464
Average Total Payments
This Hospital:

$7,752
California:

$8,334
Number of discharges: 12
Here:

0.54%
California:

0.45%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$75,379
State:

$107,281
Average Total Payments
This Hospital:

$21,040
State:

$22,071
Number of discharges: 18
This Hospital:

0.81%
State:

0.47%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$60,672
California:

$78,140
Average Total Payments
Here:

$16,860
California:

$16,377
Number of discharges: 32
This Hospital:

1.45%
State:

0.41%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$71,448
California:

$64,758
Average Total Payments
Here:

$10,594
State:

$11,179
Number of discharges: 40
This Hospital:

1.81%
State:

1.15%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$45,074
State:

$54,654
Average Total Payments
This Hospital:

$10,377
State:

$11,520
Number of discharges: 16
Here:

0.72%
State:

0.36%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$24,837
California:

$35,878
Average Total Payments
This Hospital:

$6,574
California:

$7,039
Number of discharges: 38
Here:

1.72%
State:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$41,563
California:

$48,439
Average Total Payments
This Hospital:

$8,384
California:

$8,967
Number of discharges: 25
Here:

1.13%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$47,283
California:

$72,128
Average Total Payments
Here:

$13,380
State:

$14,548
Number of discharges: 37
Here:

1.67%
California:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$50,321
State:

$70,949
Average Total Payments
This Hospital:

$12,631
State:

$12,543
Number of discharges: 24
Here:

1.08%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$105,740
California:

$101,885
Average Total Payments
This Hospital:

$17,337
California:

$17,925
Number of discharges: 13
Here:

0.59%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$157,229
State:

$262,024
Average Total Payments
This Hospital:

$32,874
State:

$48,700
Number of discharges: 25
Here:

1.13%
California:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$82,006
State:

$120,888
Average Total Payments
This Hospital:

$19,730
California:

$21,006
Number of discharges: 19
Here:

0.86%
California:

0.92%
Seizures without Major Complications
Average Covered Charges
Here:

$30,261
State:

$38,752
Average Total Payments
This Hospital:

$6,297
California:

$6,932
Number of discharges: 14
Here:

0.63%
State:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$170,370
California:

$277,564
Average Total Payments
Here:

$40,305
California:

$53,075
Number of discharges: 39
Here:

1.76%
California:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$73,962
California:

$90,173
Average Total Payments
Here:

$15,290
State:

$16,748
Number of discharges: 168
Here:

7.59%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$55,497
State:

$50,385
Average Total Payments
This Hospital:

$9,364
California:

$9,612
Number of discharges: 25
Here:

1.13%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$47,534
California:

$48,755
Average Total Payments
This Hospital:

$7,956
State:

$8,695
Number of discharges: 62
Here:

2.80%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$58,100
California:

$70,362
Average Total Payments
This Hospital:

$11,895
California:

$12,496
Number of discharges: 58
Here:

2.62%
California:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$37,990
State:

$34,477
Average Total Payments
This Hospital:

$5,868
California:

$5,838
Number of discharges: 14
This Hospital:

0.63%
State:

0.97%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$106,401
State:

$154,326
Average Total Payments
This Hospital:

$31,612
State:

$32,547
Number of discharges: 32
Here:

1.45%
State:

0.83%
Syncope and Collapse
Average Covered Charges
This Hospital:

$33,376
California:

$37,038
Average Total Payments
This Hospital:

$6,182
State:

$6,233
Number of discharges: 53
This Hospital:

2.39%
California:

1.60%
Transient Ischemia
Average Covered Charges
Here:

$40,806
California:

$37,396
Average Total Payments
Here:

$6,831
California:

$6,120
Number of discharges: 26
This Hospital:

1.17%
California:

0.94%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.100%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.227%
California:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.252%
California:

0.043%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.100%
California:

5.492%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.200%
California:

1.898%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
California:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

98.0%
California:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

76.0%
State:

93.9%
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

91.0%
California:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

97.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

87.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

95.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

95.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

97.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

94.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
State:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

94.0%
California:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

88.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

87.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.9%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

10.7%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

10.1%
State:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.5%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.5%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

16.7%
California:

18.3%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.140%
State:

0.198%
Falls and injuries
This Hospital:

0.420%
California:

0.625%
Blood infection from a catheter in a large vein
This Hospital:

0.420%
California:

0.530%
Severe pressure sores (bed sores)
Here:

0.140%
State:

0.321%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
California:

7%
Usually
This Hospital:

21%
California:

21%
Always
Here:

73%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
California:

6%
Usually
This Hospital:

17%
California:

17%
Always
Here:

78%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
California:

13%
Usually
This Hospital:

27%
State:

28%
Always
Here:

58%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
State:

8%
Usually
This Hospital:

23%
California:

25%
Always
Here:

68%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

21%
State:

23%
Usually
Here:

19%
California:

19%
Always
This Hospital:

60%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

14%
California:

10%
Usually
This Hospital:

23%
California:

21%
Always
Here:

63%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

15%
State:

18%
Usually
This Hospital:

32%
California:

33%
Always
This Hospital:

53%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

78%
California:

81%
No
This Hospital:

22%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

10%
7 or 8
Here:

23%
California:

24%
9 or 10
This Hospital:

67%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
California:

7%
Yes, probably
This Hospital:

25%
State:

24%
Yes, definitely
Here:

69%
State:

69%

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