SOUTHCOAST HOSPITAL GROUP, INC - FALL RIVER, MA

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SOUTHCOAST HOSPITAL GROUP, INC
363 HIGHLAND AVENUE
FALL RIVER, MA, 2720

Phone (make sure to verify first before calling): (508) 679-3131

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 106.25
Registered Professional Nurses : 853.25
Other Salaried Personnel : 2452.50
Certified Registered Nurse Anesthetists (CRNA) : 11.00
Dieticians : 4.50
Occupational Therapists : 23.00
Physical Therapists : 38.00
Registered Pharmacists : 31.25
Respiratory Therapists : 49.25
Speech Pathologists Or Audiologists : 11.75
Physicians : 19.00
Medical Social Workers : 16.00

Number Of Beds

Total: 695
Total Certified: 695
Psychiatric Unit Beds: 32
Rehabilitation Unit Beds: 32

Hospital Acquired Conditions

Air Embolism

Here:	0.034%
Massachusetts:	0.004%

Falls And Trauma

This Hospital:	0.411%
Massachusetts:	0.489%

Vascular Catheter-Associated Infection

This Hospital:	0.103%
State:	0.275%

Catheter-Associated UTI

This Hospital:	0.137%
Massachusetts:	0.232%

Manifestations Of Poor Glycemic Control

This Hospital:	0.034%
Massachusetts:	0.062%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	98.0%
Massachusetts:	99.3%

Percent of Patients Given Aspirin at Discharge

Here:	99.0%
Massachusetts:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	84.0%
State:	94.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	98.0%
State:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	92.0%
State:	98.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	84.0%
State:	93.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	6
Massachusetts:	10

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	69
State:	67

Median Time to Fibrinolysis

This Hospital:	36
Massachusetts:	23

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	94.0%
State:	96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
Massachusetts:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	89.0%
State:	93.7%

Percent of Patients Given Discharge Instructions

Here:	66.0%
Massachusetts:	88.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	81.0%
Massachusetts:	96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	89.0%
Massachusetts:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	90.0%
Massachusetts:	94.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	88.0%
Massachusetts:	96.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	85.0%
State:	93.3%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	91.0%
Massachusetts:	92.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	93.0%
State:	93.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	97.0%
Massachusetts:	97.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	97.0%
Massachusetts:	96.1%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	96.0%
Massachusetts:	98.1%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	87.0%
State:	95.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	91.0%
State:	96.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	95.0%
Massachusetts:	94.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	73.0%
State:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	96.0%
State:	95.6%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	91.0%
Massachusetts:	92.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	94.0%
Massachusetts:	94.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	13.9%
Massachusetts:	14.5%

30-Day Mortality Rates from Heart Failure

This Hospital:	7.9%
Massachusetts:	9.8%

30-Day Mortality Rates from Pneumonia

Here:	10.3%
State:	10.3%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.6%
State:	20.4%

30-Day Readmission Rates from Heart Failure

Here:	25.5%
Massachusetts:	25.4%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.2%
Massachusetts:	19.1%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,766

Acute myocardial infarction, discharged alive w MCC: $12,866

Acute myocardial infarction, discharged alive w CC: $8,098

Heart failure and shock w/o CC/MCC: $4,787

Heart failure and shock w MCC: $9,681

Heart failure and shock w CC: $6,676

Chronic obstructive pulmonary disease w/o CC/MCC: $4,810

Chronic obstructive pulmonary disease w MCC: $8,640

Chronic obstructive pulmonary disease w CC: $6,470

Simple pneumonia and pleurisy w MCC: $9,500

Diabetes w MCC: $9,015

Chest Pain: $3,605

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $29,088

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $43,985

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $35,009

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $33,645

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $33,897

Cardiac defibrillator implant w/o cardiac cath w MCC: $46,149

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $39,125

Extracranial procedures w/o CC/MCC: $6,634

Extracranial procedures w CC: $10,294

Coronary bypass w/o cardiac cath w/o MCC: $23,834

Coronary bypass w/o cardiac cath w MCC: $38,475

Permanent cardiac pacemaker implant w/o CC/MCC: $13,609

Permanent cardiac pacemaker implant w CC: $17,165

Perc cardiovasc proc w drug-eluting stent w/o MCC: $12,682

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,642

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $16,803

Laparoscopic cholecystectomy w/o c.d.e. w CC: $11,199

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $23,671

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,546

Hernia procedures except inguinal and femoral w MCC: $16,867

Hernia procedures except inguinal and femoral w CC: $9,512

Major small and large bowel procedures w/o CC/MCC: $11,007

Major small and large bowel procedures w CC: $16,967

Major small and large bowel procedures w MCC: $34,258

Stomach, esophageal duodenal proc w/o CC/MCC: $9,858

Cervical spinal fusion w/o CC/MCC: $12,691

Cervical spinal fusion w MCC: $29,256

Cervical spinal fusion w CC: $17,295

Spinal fusion except cervical w/o MCC: $23,610

Back and neck proc exc spinal fusion w/o CC/MCC: $6,222

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,406

Major shoulder or elbow joint procedures w/o CC/MCC: $7,389

Bilateral or multiple major joint procs of lower extremity w/o MCC: $1,068

Major joint replacement or reattachment of lower extremity w/o MCC: $13,312

Major joint replacement or reattachment of lower extremity w MCC: $21,815

Revision of hip or knee replacement w/o CC/MCC: $16,245

Revision of hip or knee replacement w CC: $20,780

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,775

Biopsies of musculoskeletal system and connective tissue w MCC: $22,240

Biopsies of musculoskeletal system and connective tissue w CC: $14,074

Other musculoskelet sys and conn tiss O.R. proc w MCC: $20,336

Kidney and ureter procedures for neoplasm w/o CC/MCC: $9,127

Kidney and ureter procedures for neoplasm w MCC: $22,240

Kidney and ureter procedures for neoplasm w CC: $12,350

Revision of hip or knee replacement w MCC: $30,825

Kidney and ureter procedures for non-neoplasm w MCC: $22,114

Transurethral procedures w MCC: $14,845

Other kidney and urinary tract procedures w/o CC/MCC: $8,680

Other kidney and urinary tract procedures w MCC: $18,370

Other kidney and urinary tract procedures w CC: $14,314

Transurethral prostatectomy w/o CC/MCC: $4,291

Transurethral prostatectomy w CC/MCC: $7,587

Female reproductive system reconstructive procedures: $5,537

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,594

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	6%
Massachusetts:	5%

Usually

This Hospital:	19%
State:	17%

Always

Here:	75%
State:	78%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
Massachusetts:	5%

Usually

Here:	17%
State:	16%

Always

This Hospital:	79%
State:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	13%
Massachusetts:	10%

Usually

Here:	29%
Massachusetts:	26%

Always

Here:	58%
State:	64%

How often was patients' pain well controlled?

Sometimes or never

Here:	8%
Massachusetts:	7%

Usually

Here:	25%
Massachusetts:	22%

Always

This Hospital:	67%
Massachusetts:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	23%
State:	20%

Usually

Here:	18%
Massachusetts:	18%

Always

This Hospital:	59%
Massachusetts:	62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	8%
State:	8%

Usually

Here:	19%
State:	20%

Always

Here:	73%
Massachusetts:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	14%
Massachusetts:	16%

Usually

This Hospital:	35%
Massachusetts:	33%

Always

This Hospital:	51%
State:	51%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
Massachusetts:	86%

Here:	14%
State:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	8%
State:	8%

7 or 8

Here:	30%
Massachusetts:	24%

9 or 10

Here:	62%
Massachusetts:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	5%
State:	4%

Yes, probably

Here:	27%
State:	23%

Yes, definitely

Here:	68%
Massachusetts:	73%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	29.900%
Massachusetts:	30.276%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	10.000%
Massachusetts:	9.313%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.075%
State:	0.105%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.005%
State:	0.010%

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